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Sandcastles on the Broadwater

Property class: 3.5

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Outdoor pool
1 Bedroom Apartment | Living area | 45-inch flat-screen TV with digital channels, TV, DVD player
Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom Spa Apartment | View from room
2-bedroom 3-level Spacious luxury Villa | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

Explore the area

View in a map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • Water view
  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • Water view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | 45-inch flat-screen TV with digital channels, TV, DVD player

2 Bedroom Apartment

  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 1054 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2-bedroom 3-level Spacious luxury Villa

2-bedroom 3-level Spacious luxury Villa | Individually decorated, individually furnished, desk, iron/ironing board

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 1475 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Individually decorated, individually furnished, desk, iron/ironing board

2 Bedroom Apartment

  • Water view
  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

2-Bedroom 3-Level Spacious Luxury Villa

  • Sleeps 5
  • Free WiFi

Superior Two-Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Two Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Gold Coast

Located in Labrador within 2 miles (3 km) of Harbour Town, Sandcastles on the Broadwater is within a few miles (5 km) of Broadwater Parklands. This 25-room, 3.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Harley Park - 5 min walk - 0.3 miles
  • Ian Dipple Lagoon - 9 min walk - 0.5 miles
  • Harbour Town - 3 min drive - 1.2 miles
  • G. R. Thompson Park - 4 min drive - 1.7 miles
  • Chirn Park - 4 min drive - 1.2 miles

Getting around

  • Cypress Avenue Station - 8 min drive
  • Helensvale Station - 12 min drive
  • Coolangatta Airport (OOL) - 46 min drive

Restaurants

  • ‪Charis Seafood - ‬8 min walk
  • ‪Masala Flames - ‬15 min walk
  • ‪Daiki - ‬15 min walk
  • ‪Fratello Italian - ‬17 min walk
  • ‪The Grand Hotel - ‬8 min walk

About this property

Sandcastles on the Broadwater

Guests of Sandcastles on the Broadwater have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this family-friendly aparthotel include a hot tub, an arcade/game room, and a terrace.
Each apartment is individually decorated and features a kitchen and a balcony. Guests can expect to find free WiFi and a 45-inch flat-screen TV with digital channels and a DVD player. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

Are free cancellation options available at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Sandcastles on the Broadwater?

This aparthotel is situated in Labrador, close to Warner Bros. Movie World, Surfers Paradise Beach, and Cavill Avenue. You'll also find Harbour Town and Broadwater Parklands within a short drive.

Is there parking available at Sandcastles on the Broadwater?

Yes, secured self parking is offered for free at the aparthotel.

Does Sandcastles on the Broadwater feature a casino at the property?

No, Sandcastles on the Broadwater doesn't have a casino.

Is there an indoor pool at Sandcastles on the Broadwater?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Sandcastles on the Broadwater a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a hot tub.

Does Sandcastles on the Broadwater have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Sandcastles on the Broadwater feature a restaurant that includes a breakfast menu?

No, Sandcastles on the Broadwater doesn't have a restaurant that serves breakfast.

Does Sandcastles on the Broadwater allow pets to stay free of charge?

No, pets aren't allowed at Sandcastles on the Broadwater.

Does Sandcastles on the Broadwater have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Sandcastles on the Broadwater?

The closest major airport to Sandcastles on the Broadwater is Coolangatta Airport (OOL), which is 29.7 mi away (46 minutes by car).

Are there rooms with balconies at Sandcastles on the Broadwater?

Yes, every apartment at Sandcastles on the Broadwater comes with a balcony and some offer ocean and garden views.

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 537 reviews
Rating 8 - Good. 217 out of 537 reviews
Rating 6 - Okay. 62 out of 537 reviews
Rating 4 - Poor. 20 out of 537 reviews
Rating 2 - Terrible. 7 out of 537 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 10 nights in Jan 2026

6/10 Okay

Matthew

After hours check-in was easy and staff were courteous. Our room unfortunately wasn’t very clean and maybe a better dishwasher detergent should be provided so kitchen pots, pans etc are cleaned properly. ( we went out and bought electric frypan, kettle and a decent detergent. Washing machine was full of mould, so that needed cleaning before using. I would suggest a certain standard of furniture to be maintained for the rooms that are
Stayed 6 nights in Nov 2025

10/10 Excellent

Aiko

Stayed 7 nights in Nov 2025

8/10 Good

Theresa

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Our overall experience was good, the reception staff were fantastic and gave helpful information. Cleaning was a little lacking and we would have found it useful to have a set of tongs in the kitchen a scrubbing brush for dishes and possibly a couple of face cloths which we ended up buying. We had a lovely stay though so just a few minor tweaks
Stayed 10 nights in Oct 2025

6/10 Okay

Louise

Traveled with family
Liked: Amenities
Great size apartment and pool area great .Had everything you could need in the unit .My only thing was it could have been cleaner .
Stayed 4 nights in Jul 2025

8/10 Good

Catherine, Cannon Hill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property
Stayed 2 nights in Sep 2025

8/10 Good

Amy

Traveled with family
Liked: Amenities
We stayed in a 3 bedroom apartment. The apartment was a good size offering 2 outdoor balcony seating areas and a spa. The pool area and BBQ area were great. The apartment itself is a bit tired and could do with a refresh, and a deep clean. The staff were friendly and welcoming and communicated the late check in procedure well making our arrival smooth.
Stayed 7 nights in Sep 2025

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Madeline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Hernawati

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the beach
Stayed 6 nights in Jul 2025

6/10 Okay

Tammy

Traveled with family and small children, Traveled with family
Liked: Amenities
We recently stayed here with my in-laws and had a mixed experience. We booked a 2-bedroom apartment, and they had originally booked a 1-bedroom but were given a complimentary upgrade to a 2-bedroom. Their apartment looked recently updated and matched the photos online, while ours felt quite dated in comparison. The carpets and blankets didn’t feel particularly clean, which was a bit disappointing. On the positive side, the apartment was very spacious, which made it manageable and comfortable staying with two young children. The location was also excellent—close to the theme parks and Harbour Town, which was super convenient. Parking, however, was an issue for us. Our hire van was too tall to fit in the underground parking, and finding a spot on the street was extremely difficult. Overall, the stay had its ups and downs. The location and space were great, but the difference in room quality and parking challenges took away from the overall experience.
Stayed 7 nights in Jul 2025

10/10 Excellent

Desmond Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.

6/10 Okay

Judy

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Timothy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Loved the clean and well maintained pool and bbq area. The view from the room was fantastic. Better attention to cleanliness in the room woud of made the stay better
Stayed 4 nights in Apr 2025

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it will be going back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Carolynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Will come back again Thank you
Stayed 19 nights in Jan 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in. Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment. The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise. The amenities such as the pool and gym are great as is the allocated parking spot. The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay. We enjoyed our visit, and would be happy to stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

HEAJIN

Traveled with family
Liked: Cleanliness, room comfort
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Drew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

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