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Sandcastles on the Broadwater

3.5 star property
Family-friendly aparthotel with a fitness center and an outdoor pool

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Photo gallery for Sandcastles on the Broadwater

Dock
Exterior
Outdoor pool
1 Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Individually decorated, individually furnished, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Dryer
  • Washer

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    ‪2 min drive‬
  • Broadwater Parklands
    ‪4 min drive‬
  • Sea World
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

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Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 1054 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | Flat-screen TV, DVD player

2 Bedroom Apartment

  • 1345 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • Water view
  • 1399 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • Water view
  • 1528 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Southport-1 Bedroom Apt @ Blue Water Bay

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  • 1 Queen Bed

Southport-2 Bedroom Apt @ Blue Water Bay

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Southport-2 Bedroom Apt Ground Floor @ Blue Water Bay

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  • 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Labrador, Sandcastles on the Broadwater is within 2 miles (3 km) of sights such as Harbour Town and Chirn Park. This 25-room, 3.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Harbour Town - 2 min drive - 1.5 miles
  • Broadwater Parklands - 4 min drive - 2.2 miles
  • Gold Coast Aquatic Centre - 4 min drive - 2.2 miles
  • Sea World - 8 min drive - 4.8 miles
  • Doug Jennings Park - 12 min drive - 6.6 miles

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 13 min drive
  • Coolangatta Airport (OOL) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Montezuma's - ‬17 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Baskin-Robbins - ‬11 min walk

About this property

Sandcastles on the Broadwater

Family-friendly aparthotel with a fitness center and an outdoor pool
Guests of Sandcastles on the Broadwater have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this family-friendly aparthotel include a hot tub, an arcade/game room, and a terrace.
Each apartment is individually decorated and features a kitchen and a balcony. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 6.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

Are free cancellation options available at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Sandcastles on the Broadwater?

This aparthotel is situated in Labrador, close to Cavill Avenue, Warner Bros. Movie World, and Surfers Paradise Beach. You'll also find Slingshot and Harbour Town within a short drive.

Is there parking available at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel.

Does Sandcastles on the Broadwater feature a casino at the property?

No, Sandcastles on the Broadwater doesn't have a casino.

Is there an indoor pool at Sandcastles on the Broadwater?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Sandcastles on the Broadwater?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a terrace.

Are there hot tubs at Sandcastles on the Broadwater?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Sandcastles on the Broadwater feature a restaurant that includes a breakfast menu?

No, Sandcastles on the Broadwater doesn't have a restaurant that serves breakfast.

Does Sandcastles on the Broadwater allow pets to stay free of charge?

No, pets aren't allowed at Sandcastles on the Broadwater.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Sandcastles on the Broadwater?

The closest major airport to Sandcastles on the Broadwater is Coolangatta Airport (OOL), which is about 17 mi away.

Are there rooms with balconies that I can book at Sandcastles on the Broadwater?

Yes, every apartment at Sandcastles on the Broadwater comes with a balcony with some featuring ocean views.

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 517 reviews
Rating 8 - Good. 211 out of 517 reviews
Rating 6 - Okay. 57 out of 517 reviews
Rating 4 - Poor. 20 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Carolynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Will come back again Thank you
Stayed 19 nights in Jan 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in. Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment. The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise. The amenities such as the pool and gym are great as is the allocated parking spot. The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay. We enjoyed our visit, and would be happy to stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

HEAJIN

Traveled with family
Liked: Cleanliness, room comfort
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Drew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

10/10 Excellent

Tony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Samrat

Disliked: Cleanliness, property conditions & facilities
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Stayed 5 nights in Sep 2024

8/10 Good

Cortney

Traveled with family and small children
Liked: Amenities
Sandcastles Apartments are great for a family holiday. The pool is amazing, the grounds are well kept, the ladies on reception are fantastic and the location is good if you want to be out of the hustle and bustle of Surfers but close enough to everything. I would stay here again but I would request a different apartment. We had a ground floor apartment right on the main road and it was very noisy, especially cars taking off from the traffic lights late at night right outside our bedroom. The apartment was also in need of some refurbishments and repairs. We did get this apartment at a great price for the week so that may have been taken into account and I would say that the value outweighed the negatives. All in all, great stay on the Gold Coast! Thank You!
Stayed 7 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Madeline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

4/10 Poor

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort

What you would expect for the money.

This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

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