voco Gold Coast by IHG

4.5 star property
Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck

Choose dates to view prices

Photo gallery for voco Gold Coast by IHG

2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Exterior
Serves breakfast, lunch, and dinner
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Cavill Avenue
    ‪8 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

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Room options

Premium Room, 2 Double Beds, Mountain View

  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Gold Coast

Located in Surfers Paradise, voco Gold Coast by IHG is adjacent to SkyPoint Observation Deck and within a 10-minute walk of other popular attractions like Surfers Paradise Beach. This 389-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi. Centrally located in Gold Coast, the hotel is connected to the convention center and also a short walk from Cavill Avenue and Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.1 miles
  • Surfers Paradise Beach - 6 min walk - 0.4 miles
  • Cavill Avenue - 8 min walk - 0.5 miles
  • Chevron Renaissance - 9 min walk - 0.5 miles
  • The Star Gold Coast - 4 min drive - 2.0 miles

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast by IHG

Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck
Guests staying at voco Gold Coast by IHG enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and safes are also standard.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

Is free cancellation available at voco Gold Coast by IHG?

Voco Gold Coast by IHG provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at voco Gold Coast by IHG?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at voco Gold Coast by IHG on May 26, 2025 start from $115.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to voco Gold Coast by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Cavill Avenue, Surfers Paradise Beach, and Slingshot. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is there parking available at voco Gold Coast by IHG?

Yes, parking is offered for AUD 25 per night. Though parking is limited, accessible parking is also available.

Does voco Gold Coast by IHG include a casino at the property?

No, voco Gold Coast by IHG doesn't have a casino.

Is there an indoor pool at voco Gold Coast by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

What amenities will couples enjoy at voco Gold Coast by IHG?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 3 restaurants.

Are there hot tubs at voco Gold Coast by IHG?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does voco Gold Coast by IHG have a restaurant with a breakfast menu?

Yes, voco Gold Coast by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does voco Gold Coast by IHG allow pets to stay free of charge?

No, pets aren't allowed at voco Gold Coast by IHG though service animals are welcome.

Does voco Gold Coast by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to voco Gold Coast by IHG?

The closest major airport to voco Gold Coast by IHG is Coolangatta Airport (OOL), which is 18.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at voco Gold Coast by IHG?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy ocean or mountain views.

Does voco Gold Coast by IHG have a wedding venue?

There are wedding services available at voco Gold Coast by IHG if that's in your vacation plans.

voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christon

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey G

Stayed 4 nights in Feb 2025

10/10 Excellent

John

We found a gem in the heart of the Gold Coast
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, neat and clean property, great breakfast.
Stayed 5 nights in Jan 2025

8/10 Good

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyday same breakfast buffet.There has to be more options or added something new or changed. Specially if you are vegetarian or vegan,not much options
Stayed 5 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff, the buffet needs to have a staff member at the front, customers walk in and sit down unknowing to the staff.
Stayed 1 night in Jan 2025

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really liked the voco. The location and tram right outside the door was awesome. The staff were extremely friendly and helpful at front desk as well as the bar. The rooms were clean and adequate. I would definitely recommend this hotel, especially as it very well priced.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay very professional
Stayed 1 night in Jan 2025

8/10 Good

Damian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brief stay at voco Gold Coast was exceptional. Although I was only there for one night, I was delighted to receive a complimentary room upgrade, which added a special touch to the experience. The room was spacious, spotless, and very comfortable, perfect for a relaxing getaway. The hotel’s location is ideal, with easy access to the beach and Cavill Avenue, and the tram stop conveniently located just outside made getting around effortless. As my visit was short, I didn’t have the opportunity to fully explore the hotel’s services, but the professionalism and friendliness of the staff was wonderful. They ensured my stay was seamless and enjoyable from start to finish. I would gladly return for a longer stay and highly recommend voco Gold Coast to anyone visiting the area.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

WTV

Nice room comfortable bed but TV didn’t work and hotel staff not inclined to try sort it out on a Saturday evening. TV what TV?!
Stayed 1 night in Jan 2025

10/10 Excellent

Christine A

Stayed 2 nights in Jan 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tianyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right near beach, tramline and great dining.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yongsoo

Stayed 1 night in Jan 2025

8/10 Good

Abby

Stayed 1 night in Jan 2025

8/10 Good

Phil

Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Had everything I needed and was a stones throw from the beach. Had a great time there.
Stayed 12 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
All over sigma
Stayed 5 nights in Jan 2025

4/10 Poor

Brionny

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel. Whilst the lobby is impressive, the rooms are run down with no soundproofing. Our shower head was broken and our bathroom mirror was cracked. We were kept awake until the early hours of the morning from the noise of passers by outside our room.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mohamad

The beds are very clean and the room
Stayed 1 night in Jan 2025