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Jurys Inn Cheltenham

4.0 out of 5.0

Recent guest reviews

Went there during xmas 2017. Great Staff, Great Food, Great Location, Great Facilities, very clean and tidy.... Its simply great... definitely will go again in summer. Highly recommended...will suit anyone.

Excellent hotel, lovely food and lovely room, the gym and pool were good too. Highly recommend to anyone wanting a short break and very good value for money. Easy to find as just off M5 and not far from Cheltenham city centre.

Happy with the Bed and TV, not a fancy place but very functional. They seem more geared for a business trip. Need better restaurant with better choices and worth the money. They need to hire a restaurant manager to revamp this whole area.

Only stayed one night to break a long journey. Everything and all staff excellent. Was put near the pool when I asked. Enjoyed an early morning swim.Was given free parking voucher . Would definitely return.

Overall great stay in a clean and comfortable hotel. Great beds, lovely restaurant and facilities with very friendly staff. Would recommend. Would love to see some special offers on room rates to tempt us to return.

Very nice standard of hotel. Helpful staff. V convenient for Cheltenham night out - only 5 mins in a taxi to centre. Nice to be able to use the pool & sauna the next day with a midday checkout. Only downside was the room was boiling which made sleeping very uncomfortable.

It was very difficult to find the way in (in the evening when it was dark). I had not realised I would have to go through a barrier and be charged £6 to park there. The rooms were OK but there was no obvious way to control the room temperature. The bath lotions etc had already been used by someone else. The public areas were cold. By 9 am the breakfast had already been around for some time and was not freshly cooked. However, staff were friendly and helpful, so I do not blame them. Overall, I thought it was overpriced for what was provided.

We were staying here for 3 nights as my husband was having surgery in Cheltenham General and we wanted to stay local in case of problems. The hotel is very clean, the room (G28) met our needs perfectly, spacious and with a very spacious and well set out wet room. We found the quilts rather heavy but only because we tend to use lighter ones all year round, the room was very warm but opening the windows soon made it more comfortable for us (very nice to find a hotel with windows which open fully). The restaurant and bar were both fairly quiet but the service in both was equal to any top hotel and the food was very well cooked with a small but interesting menu. The main reason I gave this hotel 5 stars is the staff. From the management to the housekeeping and everyone in between the service was second to none. Special thanks to Katie and Zoe on reception who really did go above and beyond to ensure that our needs were met. Also thanks to Luke on bar duty who not only did an excellent job but also showed a real sense of humour which helped to lighten our own mood and Matt who was waiting on. Both ensured that we had all we needed and, as with all the staff here, did so with a smile and left us feeling a little better.

Stayed here for a business trip and although there were some issues there were two staff members that stuck out and provided a service beyond great. One of them was Matthew McKenna and the other was Cleo. They made my stay very comfortable and I would definitely return....if only to see these two again. My room was great and breakfast was good. Looking forward to return.

I have been using Jury’s Cheltenham regularly over the last nine months for business meetings, making use of the various convention rooms and facilities. They are all excellent. Tea and coffee on hand with mid morning snacks all available, you just have to state what you want . A simple catered lunch is served, the quality is again very good. All the staff I have met have been very polite and professional. The guest WiFi also works very well Great for business.

Gloucester Road Cheltenham England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Jurys Inn Cheltenham places you within a few miles (5 km) of Cheltenham Art Gallery and Museum and Imperial Gardens. This 122-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's in central Cheltenham and also close to Cheltenham Town Hall and Cheltenham General Hospital.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Jurys Inn Cheltenham's 122 rooms are air-conditioned and provide coffee makers, phones, and ironing boards. Guests can expect free WiFi and flat-screen TVs with digital channels. Hair dryers are also included.

Property features

At Jurys Inn Cheltenham, guests enjoy an indoor pool, a fitness center, and a sauna. Self parking is offered for GBP 6 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 15 meeting rooms, and a business center.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Standard Room (Double and Single)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 736 reviews