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The O'Callaghan Eliott Hotel

4.0 out of 5.0

Recent guest reviews

Very disappointed with this hotel. The only right thing is the position which is close by to Main Street.(provided you don’t have to drive to it as all the streets around are very narrow). I have spent 2 nights there and I am not sure I can remember all the red marks but let me try: - when I checked in, the electronic card key to my room door was not working. I had to go to reception twice before a rather uninterested clerk handed me a normal metal key to access my room - out of the 2 lifts only one was working so you could expect the endless waiting time at “rush hours”/breakfast time - breakfast quality very very poor - in the room, there is only one switch to the bathroom lights and it stands by the entry door so, if at night time yu need to visit the loo, first you hve to reach all the switches by the entrance and find out the right one (and the room was newly refurbished.. I guess from Manuel of Faulty Towers..) - the mattress was not part of the recent refurbishment efforts - the working fridge was kept empty/not even a bottle of water for the night - do not follow the safe instructions, they are not correct - at 300 pounds per night , this is one of the worst price/quality ratio hotel I hve ever found in my over 40 years of world travelling...

I can't provide a review for the hotel stay because unfortunately due to a close member of our family just being told they would have to shortly undergo major surgery we had to cancel our trip the day before our intended arrival. Our full payment was kept. Fair enough as this does accord to the cancellation policy of the hotel; nevertheless this is less than generous when compared to the cancellation policies of most hotels these days.

When we turned up we were greeted with a scaffolded hotel, inside wasn’t much better with a hole in the reception ceiling! The front of house staff were just so abrupt and rude. I must admit that the refurbished rooms are beautiful however, the shower leaked which meant we had to cover the floor with towels every time we showered. The construction work was awful from really early in the morning until late in the evening so was unable to relax in our room and if we did manage to we were constantly interrupted by the maids, which I fail to see what they do as when we got in each night although they had straitened the quilt they had not made the actual bed which we had to do each night before going to sleep! And considering all of the work that was going on you would think that the hotel would be offering free complimentary parking for your inconvenience but no they charged and extortionate £16 a night.

I stayed in the hotel for 4 nights in a newly renowated rooms. Everything was perfect, food in the restaurant was nice with friendly staff. Eventhough the constuction (renivation)was being done during my stay it did bother me a lot.

This was a lovely hotel good location friendly staff clean and well presented. We stayed in one of the new refurbished rooms Our only grumble was as soon as you sat on the bed it moved so asked for bed wheel cups which was sorted straight away also the doors need to have a sealing strip as they still moved when closed and you could hear other guests coming and going. The restaurant was lovely but on our second night the order was forgotten we did eventually get it after waiting 1 1/2 for it the staff were good and discounted us for the delay. The rooftop swimming pool was great but very cold the water is not heated at at all so be prepared.! We would stay here again it’s excellent for location.

I loved my time spent in this hotel. The ambiance is really nice and one can feel some kind of calmness while staying at this place. Construction work was on going while I was staying ,but I didnt felt any disturbance. I would love to spend my time again in this hotel.

Short walking distance to Main Street, the focal point of tourist activities so you have lots of shopping, food and bar options. Food at the ground-floor restaurant is pretty good. Stayed for 5 days in Mar but the hotel was undergoing major renovations. The work started before 9 AM and ended well beyond 6 PM when we were told work stops at 5 PM daily. The drilling and hacking just above my room was unbearable. The management should be more mindful and not have sold the affected rooms. Check if the reno are completed before booking.

I stayed for 4 nights in one of the newly refurbished room aND it was really wonderful The colours , the furnishing, the bed and bedding and the bath and shower were all GREAT. THEY REALLY GOT IT RIGHT AND i TOTALLY LOVED MY STAY AND FELT AT HOME. I did not fid the noise of the work going on to be a problem at all. I do so hope that the bar and restaurant will be included in the refurb as it really lets it down but the one thing that really needs to be totally renewed is the food. It is pretty in edible over all. Breakfast is fine but the rest of the day it is sort of Britain in the 60 s tasted and horrid. I do hope they will get someone in who know what food should taste like. The bar is very run down and not comfortable but the hotel on the whole is a great place to stay. The staff is nice and helpful. The one thing, in terrible weather that didn't work was the heating so they bright me a heater. I love it here.

We stayed for four nights over Easter 2018. Our room was on the 5th floor. The room had been refurbished. It was spacious and clean, with a good shower. The balcony was nice to stand on and look at the rock, but small so was standing room only. The pool on the 8th floor was open. You need to take the lift to the 7th floor and walk up to the 8th. The pool looked very nice and is a bit of a sun trap. The other facilities with the pool are not yet open. The 6th floor is still being refurbished. There was no work going on the actual bank holiday days. The work did happen on two of our days. The work started around 9:30 am and did not go past 5pm. Given the extent of the renovations the noise was minimal and did not impact us at all. Some of our party were staying on the 3rd floor and did not hear the works at all. There is scaffolding around teh building but this has been erected in such a way that the balconies are still usable. The breakfast was served on the ground floor and was very good. The majority of the time all the cooked food was regularly topped up with fresh food. The evening meals served looked good - although we did not actually try them. The people we saw dining all seem to enjoy the food. All the staff we interacted with were very friendly and helpful.

Everything ! we stayed here for two nights as we got married, and the staff bent over backwards to make our stay special. From an amazing room upgrade to the bottle of presseco for my wife to be on the morning of our wedding. The new rooms are fantastic and finished to a very high standard, we had not only tea and coffee making facilities bit also a fresh coffee making machine. Amazingly comfy beds and a rainfall shower in the bathroom. The breakfast in the mornings was of a good quality and all the hot items where just that Hot !. we had food in the bar one evening and everybody enjoyed what we had. The only downside was due to the ongoing refurbishment it got a little noisy during the day, and seating in the bar area in the evening was a little on the scarce side

2 Governors Parade Gibraltar

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

The O'Callaghan Eliott Hotel places you next to Cathedral of the Holy Trinity and within a 5-minute walk of The Convent. This 4-star hotel welcomes guests with 114 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's in central Gibraltar and also a short walk from Trafalgar Cemetery and Casemates Square.


Dining

This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 114 air-conditioned rooms feature balconies, coffee makers, and free newspapers. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

At The O'Callaghan Eliott Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for GIP 14.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 1976 reviews