The O'Callaghan Eliott Hotel4.0 out of 5.0
Recent guest reviews
The committee and performers of the Gibraltar Philharmonic Society always go to the Eliot hotel after the concerts. There is a wonderful atmosphere there, often with live jazz. The hotel kindly waits for us to close the kitchen so that we can offer our performers dinner after the concerts. We are always very well served by Jesús, The smiling waiter. Is very pleasant and he make sure that everyone in our party is served properly. Thank you!!
Generally the hotel is good but it is now at the stage where it is in need of some TLC and renovation as the interior is looking worn. Disappointed that during Late November there was a lot of building work going on in the upper roof area meaning the pool and associated area were closed off. Also as a result of the work during the heavy rain we encountered while staying there the breakfast restaurant had to be closed as water was pouring through the ceiling. It was somewhat annoying that as non smokers we found it was impossible to open the balcony doors as smokers although supposedly banned from smoking in their rooms we stood on the balconies smoking heavily with the result that their smoke was drawn into our room by the bathroom vent - a problem the hotel needs to address. All together reasonably good although we found the bacon and other items at breakfast were look warm and hard as a result of too much being put out and left under the heat lamps. Definitely needs a re vamp. The maid service foro our room was excellent.
The hotel and room were excellent. Staff were helpful & friendly. The Christmas meal was not impressive. The Starter of prawns was good. The sorbet was excellent. The Christmas Turkey consisted of large steaks of Turkey, 5 very white potatoes (supposed to be roast), large slice of some sort of stuffing, really uncooked sprouts and carrots, swimming in gravy. Grandma's trifle was another story, piece of really solid custard, fruit and a slice of madeira cake and the Petite fours never arrived. Unfortunately failed to take a photo. The cost of the Christmas lunch was a whopping £70 per head. The entertainment was excellent and very enjoyable. Swimming pool not in use as being upgraded.
Arrived early afternoon checked in by a very welcoming and efficient reception staff. Some alteration work being carried out on top floor but this didn't detract from our experience. Room very spacious and very comfortable. Breakfast was excellent and staff most helpful and friendly. On the down side housekeeping was poor and the room was not properly serviced. Entertainment in the bar was advertised to start at 9pm but never started before 10pm and the bar staff I found to be very arrogant to the point of being rude. Shame this put a cloud over what was otherwise an excellent hotel.
We arrived and were greeted by friendly staff. However, this is where our planned weekend away went in an unexpected direction. We were informed that the pool on the roof and the rooftop restaurant and bar were closed due to refurbishment. Furthermore there is extensive renovation work going at the front of the building and the sea view room my partner booked as a surprise Christmas present for me overlooked the crane used to get the materials to the roof. This was certainly never pointed out at the time of booking and so we have been left disappointed by our experience. On the plus side the staff were all great, the breakfast was good quality with a plentiful and varied selection. The location to the Main Street is great and only a few minutes walk away. The hotel will be worth a visit once renovations have been completed, which is planned for August 2017 according to a notes around the hotel.
Have stayed here many times and found all aspects of the hotel adequate while a little tired. Stayed for three nights earlier this month - and was surprised to find that a major, much needed, renovation project was underway. There is ample explanation of work being carried out, impact to guests and services displayed locally. However, if I had been made aware of this renovation work at the time of booking I would have looked at other alternatives. Not saying the hotel has long-term problems, but they are not informing guests until it is too late. They need to be fair and make people aware at the time of booking.
Had a fantastic week at the Eliott hotel each staff member was a credit to themselves and the hotel,Yasmine and Saad on reception were extremely helpful, refurbishment is well underway, the location is just off Main street,so you can walk anywhere within 15 minutes, will definitely be going back later in the year.,
Had a weeks great stay. Second room was clean and bright. First room we were given had a joining door that we had specifically asked not for. Between 6pm and 10 am hotel was lovely, between 10am and 6pm you are staying on a building site with constant pneumatic drills. On one occasion I had to leave the hotel as it felt like a tooth was being extracted. That said they stuck to their timings ,there was no dust , every thing was spotless and as long as you spent the day away from the hotel it was lovely.Look forward to returning once the works are completed.
Had a short break in Gibraltar to celebrate a couple of birthdays with my family. The room was of a very good standard (even though the hotel was having renovations). The staff were exceptional especially the waitress Jessica who made our stay very welcome and was always very happy, lovely and polite. The waiter from Hungary (who we named Atilla) was a really pleasant chap and both these young people made our stay really enjoyable. Great location. Hopefully we'll return very soon 😀
Stayed at the Elliott for two days on arrival in Gibraltar. First room had plumbing problems so moved to nearby room. This one had heating problems but thet never got sorted. Secons stay a week later for 4 days was much better. Excellent room. Pros: Staff, especially the bar tender in the Veranda Bar and Reception staff Location - just off Main Street and a short walk to Casement square and Irishtown. Cons: Mostly being dealt with by ongoing renovations. When complete this will be an excellent place to stay.
The O'Callaghan Eliott Hotel places you next to Cathedral of the Holy Trinity and within a 5-minute walk of The Convent. This 4-star hotel welcomes guests with 114 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's in central Gibraltar and also a short walk from Trafalgar Cemetery and Casemates Square.
This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
All 114 air-conditioned rooms feature balconies, coffee makers, and free newspapers. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.
At The O'Callaghan Eliott Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for GIP 14.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, free newspapers, and laundry facilities.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 1707 reviews