The pool and hot tub were nice. However, the customer service was only so so. Only 2 towels in the room even though the reservation was for 4. Everything was a bit run down and the complete lack of a suitable main lounge area was shocking, given the the price and reputation of this brand.
Every thing was fine and we would stay there again. My only complaint was when we came down for breakfast at 7:30 the coffee decanter was empty. Also it was pretty messy in the breakfast area. Spilled beverages etc. I didn't see anyone monitoring the food area or checking.
Easily accessible, Pool, Hot tub. Food very close.
Nice place for. Quick stay.
Hotel next to car lot. Lots of noise in the morning from arriving employees. Was not allowed to check in a little early. Fine but should be advertised this is STRICK policy. Period.
It was very clean and staff was nice.
A nice hotel for a stop over in an area with a lot of other things to do.
Great staff,
An ok olace to stay. Mostly clean, not bad for 1 night. If you're picky, stay somewhere else.
The hotel was conveniently located and clean. There was some trouble at check-in with pay when you stay. Ut got sorted out before I left. Internet was slow, breakfast non-existent
The hotel design is different from most and we really l9ked it.
Dirty room, nasty shower, lumpy bed, etc, etc DO NOT stay here!
Nice new hotel in a growing region. Staff were very friendly and helpful.
The rooms smelled terrible the beds were old are clearly worn down the pool was heavily over chlorinated to the point my son has chemical burns
Friendly staff, and they're very pet friendly. They offered our dog a treat and won her affection.
Property was convenient to friends in the area, and then we all went to Gettysburg.
Conveniently located near restaurants and a variety of stores.
I reserved a handicapped room. When I took a shower, it was open for wheelchairs, the drain didn’t work, so b the entire floor was flooded! I almost fell three different times getting out of the shower. the shower head had black mold all over it. The towels had holes in them. The concierge/food server had her work phone and personal phone sticking out of her bra while touching the food with no gloves or hairnet. The walls are paper thin. There was a dog show in town. There were many dogs staying in the hotel whining and barking ALL night!!? And in the breakfast area. The staff are not very helpful and very unprofessional. Bypass this hotel!
I thought the hotel was clean and relatively updated except for the tulip which was black in the bottom which was probably from wear. The young man that checked me in was not very nice or professional. I thought the breakfast was great. I feel for the young woman who was working the desk as she also was responsible for the breakfast. I waited and had to ask someone to get her and was told to drop my keys at the desk. I did not speak to her. I would stay again.
Located within a leisurely stroll of Cluggy's Family Amusement Center, Country Inn & Suites by Radisson, Chambersburg, PA is within a few miles (5 km) of Wilson College. This 70-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Country Inn & Suites by Radisson, Chambersburg, PA have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The pool and hot tub were nice. However, the customer service was only so so. Only 2 towels in the room even though the reservation was for 4. Everything was a bit run down and the complete lack of a suitable main lounge area was shocking, given the the price and reputation of this brand.
Every thing was fine and we would stay there again. My only complaint was when we came down for breakfast at 7:30 the coffee decanter was empty. Also it was pretty messy in the breakfast area. Spilled beverages etc. I didn't see anyone monitoring the food area or checking.
Hello Cindy. Thank you for taking the time to write a review about your recent stay. We are so excited you will be coming back to visit us again. I am truly sorry about the way the coffee was left empty, and the tables were not cleaned up the way they should have been after guests got done eating. I assure you we are working on this right away so that you and no other guests will have to experience this in our breakfast area anytime your here staying with us. This is one thing I will not tolerate and it will be fixed immediately. I understand how important it is to make sure all of our guests have a clean place to eat and enjoy their breakfast. It was such a pleasure having you stop by to visit us. We enjoyed having you as our guest at your recent stay. We are looking forward to welcoming you back in the near future. With much appreciation,
Easily accessible, Pool, Hot tub. Food very close.
Hello Rebecca Thank you for taking the time to write a review about your recent stay. We are so happy and delighted to see know your experience with us was good. It is our main priority to offer a well-maintained, comfortable and friendly atmosphere. Our goal is to make sure all of our guests have a wonderful stay, letting them know we are here to take care of them during their entire stay. It was such a pleasure having you stop by to visit us. We are looking forward to seeing you in the near future. With much appreciation,
Nice place for. Quick stay.
Hello Anthony. Thank you for taking the time to come on here to give us the score you felt we deserved from your recent stay. We are so happy to see your experience was good. My main goal is to make sure guests are taken care of during their entire stay, letting them know we are here to help them with whatever they may need. It was wonderful having you here as one of our guests, and we are looking forward to seeing you again in the near future. With much appreciation,
Hotel next to car lot. Lots of noise in the morning from arriving employees. Was not allowed to check in a little early. Fine but should be advertised this is STRICK policy. Period.
It was very clean and staff was nice.
Hello. Thank you for taking the time to write a review about your recent stay with us. We are happy to read that you enjoyed your stay. Your reviews are extremely valuable to us, as we strive to improve at each and every stay. Our main priority is to offer a well-maintained, comfortable, clean and friendly atmosphere. It was a pleasure having you stay with us, and we look forward to welcoming you back in the near future. With much appreciation,
A nice hotel for a stop over in an area with a lot of other things to do.
Hello. Thank you for taking the time to give us a score on how you felt your recent stay with us went. I am happy and delighted to see your visit went good. So many things around us for people to do makes the days a little exciting and fun. I am so happy you got to enjoy everything. It was a pleasure having you stay with us, and we are looking forward to welcoming you back soon. With much appreciation,
Great staff,
Hello. Thank you for taking the time to give us a score on how you feel your recent reservation went with us. Our main priority is to offer a well-maintained, happy, clean and comfortable atmosphere. We are so happy to see you enjoyed your stay with us. It was a pleasure having you stop by to visit. We are always looking forward to welcoming all of our guests back. With much appreciation,
An ok olace to stay. Mostly clean, not bad for 1 night. If you're picky, stay somewhere else.
Hello. Thank you for taking the time to write a review about your recent stay. Its always great having all of our guests stop by to visit. Looking forward to seeing you again
Hello Dustin. Thank you for taking the time to write a review about your recent stay. We are sorry you felt the customer service you were given was only, "so so", as you mentioned. I have gathered my whole staff together and went over what we expect for them to give the best customer service we could ever give them. Our goal is to make sure our guests feel welcomed and comfortable during their entire stay, making them aware that we are here to help them out with anything. Our hotel is 17 years old. In January 2020 we started renovating and got only as far as taking all pictures down off the walls and mirrors taken off the dressers in every room. Than, March of 2020, after we started to order our furniture, COVID/pandemic, started. This is when we had to stop everything. Remember all of the businesses that were shut down, mail was barely moving, and the delivery people were scarce, due to either having the pandemic or being afraid to work incase they caught it. This was a tough time for all businesses. We even had to stop serving our breakfast too. There are still some businesses that are still trying to pull everything back to normal. We are in this category. We are just now able to order our furniture, and as soon as we know the date we will be getting the furniture, we will be back to working on our renovation again. We are doing our best to provide everything we can for our guests, and to make sure they have a good stay when they visit us. It was wonderful having you as one of our guests. We are hoping to see you back in the near future. Sincerely,