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Hotel Excelsior

2.5 star property
Hotel in Geneva, near Jet d'Eau Fountain

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Photo gallery for Hotel Excelsior

Breakfast area
Premium Double Room, 1 Bedroom, City View | Balcony
Lobby
Triple Room | Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Rue J.-J. Rousseau 34, Geneva, GE, 1201
  • City Center Shopping Area
    ‪8 min walk‬
  • Rue du Rhône
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪18 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

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Room options

View all photos for Standard Single Room, 1 Twin Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Twin Bed, City View

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed, Courtyard View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room, City View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Courtyard View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Twin Bed, Courtyard View

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Twin Bed

Minibar, in-room safe, desk, iron/ironing board

Basic Single Room, 1 Twin Bed

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds, City View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Courtyard View

Standard Twin Room, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Courtyard View

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, 1 Bedroom, City View

Premium Double Room, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room, 1 Bedroom, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Geneva

Located in Geneva City Centre, Hotel Excelsior is adjacent to Notre Dame Basilica and within a 5-minute walk of Cité du Temps. This 54-room hotel welcomes guests with conveniences like concierge services, a computer station, and free newspapers in the lobby.

What's nearby

  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Centre International de Conferences Geneve - 16 min walk - 0.9 miles
  • Jet d'Eau Fountain - 18 min walk - 1.0 mile
  • United Nations European Headquarters - 3 min drive - 1.5 miles

Getting around

  • Coutance Tram Stop - 2 min walk
  • Geneva Station - 4 min walk
  • Geneva International Airport (GVA) - 21 min drive

Restaurants

  • ‪Restaurant Manora - ‬1 min walk
  • ‪Cafe Calico - ‬1 min walk
  • ‪Britannia Pub - ‬2 min walk
  • ‪Martel Cornavin - ‬1 min walk
  • ‪Corde Coffee - ‬2 min walk

About this property

Hotel Excelsior

Hotel in Geneva, near Jet d'Eau Fountain
Guests of Hotel Excelsior enjoy free WiFi in public areas, conference space, and a computer station. Offsite parking is available for a fee. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free newspapers and laundry facilities.
28-inch TVs come with cable channels. Minibars, free local calls, and hair dryers are other standard amenities.

Languages

English, French, German

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 30 per pet, per night

Children and extra beds

  • Cribs/infant beds are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Property is also known as

Excelsior Geneva
Excelsior Geneva Hotel
Excelsior Hotel Geneva
Geneva Excelsior
Geneva Hotel Excelsior
Hotel Excelsior Geneva
Hotel Excelsior Hotel
Hotel Excelsior Geneva
Hotel Excelsior Hotel Geneva

Frequently asked questions

Are free cancellation options available at Hotel Excelsior?

Hotel Excelsior provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Excelsior?

This hotel is situated in Geneva City Centre, just steps from Notre Dame Basilica and Cité du Temps, and within a short walk of City Center Shopping Area. You'll also find Jet d'Eau Fountain and United Nations European Headquarters within a short drive.

Will I be able to park at Hotel Excelsior?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Excelsior include a casino?

No, Hotel Excelsior doesn't have a casino.

Is there an indoor pool at Hotel Excelsior?

No, there is no indoor pool at this hotel.

Is Hotel Excelsior good for couples?

Couples staying at this hotel will value amenities like a minibar, separate bathtubs and showers in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Excelsior?

No, this hotel doesn't have a spa tub.

Does Hotel Excelsior have a restaurant with a breakfast menu?

No, Hotel Excelsior doesn't have a restaurant that serves breakfast.

Does Hotel Excelsior allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Excelsior for a fee of CHF 30 per pet, per night.

Does Hotel Excelsior have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Excelsior?

The closest major airport to Hotel Excelsior is Geneva International Airport (GVA), which is 3.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hotel Excelsior?

No, at Hotel Excelsior, there aren't any guestrooms that list a balcony.

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 495 reviews
Rating 8 - Good. 228 out of 495 reviews
Rating 6 - Okay. 114 out of 495 reviews
Rating 4 - Poor. 31 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Nice place good staff very friendly as well like the place good area and good shopping
Stayed 1 night in Jul 2020

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Clean place friendly staff good breakfast would recommend to anyone
Stayed 1 night in Jul 2020

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and very clean. With no room temperature controls though the room temperature fluctuated during the evening - had to open the window. The front desk personnel were always ready and willing to help. Hotel is in a great location. I would stay there on any return trip to Geneva.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was central and in a quiet side street.Ideal for our long weekend in Geneva.
Stayed 3 nights in Nov 2019

8/10 Good

liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Amr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

A good location hotel 5 minute walk ailway station

6th floor room we stay looked like nearly furnished but need staircase access from where the elevator reached on 5th floor. The gentleman who checked us in was providing excellent service showing us the other rooms as we requested. Other receptionists were average. Breakfast acceptable.
Stayed 3 nights in Oct 2019

6/10 Okay

Callum

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for the price

Close to the waterfront, train station, and restaurants. Is not air conditioned, but room comes equipped with a fan. New renovations make the reception area bright and welcoming. Clean.
Stayed 8 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tiny room compared to other hotels in the same area for the same price. Hotel lobby was undergoing renovation; not conducive for a restful stay.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Pik Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but perfect

Hotel reception is under renovation, but it doesn't affect anything. Room is spacious and very clean with a big bathroom and a cloakroom to put the suitcase and hang the clothes. Location is perfect, easy to access to everywhere. A big department store MANOR is just accros the road. Reception staff is friendly and helpful. Overall we have a present stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and really helpful. Room was spacious and clean.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and a nice comfortable hotel. Lack of air conditioning on a very hot day but not hotels fault as probably not usually needed. Some work was being done and it would have been nice if we had been informed before arrival by either the hotel or expedia.
Stayed 2 nights in Jul 2019

6/10 Okay

James T., Richmond USA

Liked: Cleanliness

Not sure I would choose this place again

The place was clean and the breakfast provided was good. However, it was a really small hotel room with a tiny twin bed and no windows that can open to provide relief from the heat.. This was problematic given the heatwave Geneva was experiencing.
Stayed 3 nights in Jul 2019

10/10 Excellent

LAZARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cool and comfortable.
Stayed 12 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Nicely decorated breakfast area. Attentive staff. Walking distance to old town and main train station. Rooms are tiny. No English options on the TV.
Stayed 2 nights in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

F Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 9 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & all staff very friendly & helpful -great to be able to leave luggage without a restricted time -absolutely great location My only reservation is not having tea/coffee facilities in the room as this really makes a difference -I would be prepared to pay a little more to have this facility
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable. Spotlessly clean. Outstanding breakfast!
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from reception staff. Yves and Lucien were very helpful.
Stayed 2 nights in Apr 2019

8/10 Good

Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free with good breakfast

Stayed 2 nights in Mar 2019