Quality Inn Interstate

From check in, to check out, this property exceeded every expectation. At check in, Sean was extremely professional and friendly. It showed it took great pride in the service he provides as well as the hotel property. The property's lobby and breakfast area have been completely remodeled, both have a much more modern look and are SUPER clean. The room was very comfortable with all new bedding. The room was also SUPER clean...the housekeeping staff appear to take pride in the service they provide. The breakfast was amazing. You won't go hungry and the selection is great. They offer hot breakfast items - scrambled eggs, sausage, biscuits and yummy sausage gravy, make yourself waffles/pancakes, KRISPY KREME donuts (which my son devoured), cereal, fruit, and lots of assorted baked items. The area was so clean and the hostess was very friendly. The front desk staff at check out were also very friendly. Definitely one of the nicest, cleanest, Choice Hotel properties we have EVER stayed at!!!

If you're looking for a clean inexpensive place to stay this is the place. The free breakfast is good. There cappuccino maker was just what I needed in the morning. My kids enjoyed the pool. The hotel is in a good location. We'll definitely be back the next time we're in the area.

Stopped at this hotel late at night for a place to sleep. Front desk was very friendly and welcoming when we entered. Room was very clean. Breakfast was very awesome. Belgian waffles, eggs, sausage, gravy (regular and sausage).

Booked this hotel after recommendations from many on trip advisor and i wasn't disappointed, the rooms were very spacious with all amenities and good condition plus the breakfast was also adequate with a really cool coffee machine. We originally booked 2 nights but due to their good service extended our stay for an extra night by paying directly to them which was at a discount then the price found online. The only disappointment was that coin laundry was on the very back side and prices were very high for it.

My husband and I have stayed at the Quality Inn many times. The owner has invested time and money into the property and it shows. The main entrance and breakfast area are gorgeous. Selections of food and beverage for breakfast, outstanding. The beds were comfortable and bedding was sooo soft. We will stay here again

The treatment as a Choice Hotel Member was above the top. Upon arrival my wife and I had been on the road for over 10 hours and it was early for check in. They did accommodated us into a room right away so we could shower and rest for the afternoon. It was more than likely the only clean room from the previous night as it was just after checkout. This is why I'm a member. Great service on top of great rooms. It is also a center for a visit to the Smoky Mountains. Close to everything!

The Pigeon Forge, Gatlinburg, Sevier and Kodak Area is a tourist mecca with lots of lodging...most of it either high-priced or low-priced and sub-standard. This Quality Inn was among the lowest-priced I noted, but had very high TA ratings. So...since it was proximate to the Tennessee Smokies ball park where we were going to see a game...I took a chance. What a pleasant surprise!!! The building is old school, but the owners are working gradually to rehab it. Rooms have yet to have a complete remodel, but they were clean and otherwise just fine. The lobby and breakfast areas have been totally redone and equal anything Hampton Inn or others offer. The staff was uniformly friendly and helpful, esp. "Beverly" the desk clerk who resolved a booking problem the day before we arrived. Best $58 I ever spent!!!

We booked this hotel based upon reviews on the Choice Hotels website. The hotel looks kind of ok from the street, but once we got up close we realized that we should have booked a place in Knoxville and that we had no choice but to stay in a place we kind of regretted. The room was very poorly maintained, from the lock on the door missing screws and falling apart to the flimsy, wobbly light on the desk. Not to mention the broken, boarded-up windows in the lobby... If that wasn't enough to put us off, the drug bust going on at the long-term hotel also on the property did the trick. Then there was the noise all night from the residents in the long-term hotel, and the trash truck at 7:00 am... The owner is going to have to rethink how he manages this hotel if he wants to keep future customers.

Spent the night here while driving thru. Pros - Conveniently located off interstate. Nice lobby and very friendly staff. Clean rooms and beds were fine. Breakfast was great. Usual continental foods plus Krispy Kreme donuts! Big hit with the kids!! Cons - doors open to exterior, so side facing freeway had lots of road noise. Also heard people outside until late at night. Small bathroom, and toilet didn't always work well. Biggest negative was lack of darkening shades behind curtains - tough for early kids bedtimes. Would still recommend overall for great staff, breakfast, and location.