Quality Inn Interstate2.5 out of 5.0
Recent guest reviews
My son and I had a very bad experience here, travelling with a large group. The deadbolt on our door would not lock. There was a car that had been circling the hotel at about 11 PM that I had been keeping an eye on it. When our door wouldn't lock, we asked for a new room. The new room deadbolt would also not work. The front desk was very good about offering to escort us to our room and did end up calling the police, but there is no excuse for not offering safety. Other people in our group had similar problems with their doors. We ended up leaving and going to a hotel with interior hallways, right next door. It is a shame because the hotel is clean "ish" and we have stayed here several times on our way to other destinations. Never again. Customer service didn't seem to care.
I've previously reviewed this location, and it's just as good as before, if not better. Clean, quiet & comfortable room, with good bed and bedding. Now a new breakfast area, with plenty of room to move around, and a good selection. This is my "go to" motel in the Kodak/Sevierville area.
We have stayed here multiple times and it gets better each time. The rooms are clean and comfortable. The breakfast is very good, something for everyone. The hotel staff is very friendly and helpful. We could not have had a better stay........we will be back! thank you so much for the hospitality!
Our room was comfortable and quiet. The location is great. Our beds were very comfortable with nice down-like comforters. I had eggs, sausage and a biscuit for breakfast. The scrambled eggs tasted like homemade - unlike the poor quality ones in many motels. The motel also had waffles, cereal and other breakfast items. I do wish the motel had a larger variety of yogurt. There was a lot of yogurt, but it was all strawberry/banana. The manager was super nice.
I am so glad, that we booked into this hotel. This was our last night in the area and we picked a very nice place. Great staff, from check in to check out, the very nice lady at the breakfast room, that I think served the best variety of food in my travels - self made blueberry waffles !!! The room was so comfortable and clean, with a very nice bedding. We rested so well. And will definitely stay there again . Highly recommended.
I have to say this is one of the best hotels I have ever stayed at . We went in the office to get coffee after our first night and we were greeted by the nice man at the desk . We got coffee and he offered us something to eat after the breakfast area was closed . I have had a bad night and he was so kind to offer . I have to say this is one of the best places we have stayed at in the Smokies . The breakfast was wonderful as usual . Eggs , wheat bread raisin bread , Sausage, biscuits and gravy . And the normal offerings juice and cereal as well as waffels . This is going to be the place we always stay
We live in West Knoxville and decided not to drive back so we stayed here since we were heading towards the coast. We had a late check-in but the front desk attendant was polite and helpful. Our room was clean, comfortable and easy to get to. Yes, the hotel is an older unit, but it has been well maintained and some renovations are taking place at the present. Breakfast was a plus and the lady running this was pleasant and enjoyed serving us. We got to talk a few minutes and shared both of our histories.
After not being able to get a room in Gatlinburg, we settled on this hotel close to the interstate. Very nice staff, very clean rooms and attention to detail. Staff was very helpful. You could tell rooms were serviced everyday. Close enough to drive to the attractions and even found alternate routes to avoid parkway to get to Gatlinburg. Only issue at all did not involve hotel or their staff but the choice hotels internet staff. Also out of their control is that traffic can get backed up on apple dumpling road. Exterior entrances, safe in room . Highly recommend
From check in, to check out, this property exceeded every expectation. At check in, Sean was extremely professional and friendly. It showed it took great pride in the service he provides as well as the hotel property. The property's lobby and breakfast area have been completely remodeled, both have a much more modern look and are SUPER clean. The room was very comfortable with all new bedding. The room was also SUPER clean...the housekeeping staff appear to take pride in the service they provide. The breakfast was amazing. You won't go hungry and the selection is great. They offer hot breakfast items - scrambled eggs, sausage, biscuits and yummy sausage gravy, make yourself waffles/pancakes, KRISPY KREME donuts (which my son devoured), cereal, fruit, and lots of assorted baked items. The area was so clean and the hostess was very friendly. The front desk staff at check out were also very friendly. Definitely one of the nicest, cleanest, Choice Hotel properties we have EVER stayed at!!!
If you're looking for a clean inexpensive place to stay this is the place. The free breakfast is good. There cappuccino maker was just what I needed in the morning. My kids enjoyed the pool. The hotel is in a good location. We'll definitely be back the next time we're in the area.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Quality Inn Interstate is located 1.1 mi (1.8 km) from Smokies Stadium and within a 10-minute drive of Adrenaline Park. This 64-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's in the mountains and also a short drive from River Islands Golf Club.
Free hot/cold buffet breakfast is included with your stay.
Quality Inn Interstate's 64 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Free local calls, ironing boards, and desks are also available.
Guests of Quality Inn Interstate enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and a gift shop.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 222 reviews