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Recent guest reviews

Super clean. Great shower!!! Beds were comfortable!

Rooms are nice. Breakfast is not that good. You can eat eggs and toast. No potatoes. Sausage patties were cold. No dedicated staff for breakfast. Dirty breakfast tables.

Easy access, good breakfast, clean.

Appears to be recently renovated. Had a newness to it.

Great place to stay. Super clean and quiet.

Good place to stay. Stay there often

This place was super clean. Staff was very friendly and the rooms themselves were great, being very spacious!

Filthy! Mold, dust, and dirt all over the room and bathroom. Hole in the wall that was “fixed” by shoving a piece of tissue in it. My kids could literally have done a better job of fixing it and cleaning the room.

It was a typical best western. However, due to CoVid there was no breakfast and the discount provided at the restaurant next door was inadequate. The pool heater was broken, through no fault of their own. The phone in our room was inoperable. And also due to CoVid there was no daily housekeeping which we understand. It was clean and their limited staff did their best.

The places is filthy and unorganized, corridor carpets sticks, bathroom and rooms stinks, horrible place to stay.not up to the mark.

First false advertisement it said breakfast is included and it was not, my trash was not taken out, my bed was not made, I was not given any complementary coffee. The room stank not handicap friendly it had a tub I can’t use a tub. No poop bags people where not picking up the dogs poop

Pet friendly! Staff was great! Will stay there again next trip to the Smokys!

We liked the location and the price, but the hallways were loud all night, the pool was not treated and unsanitary.... There was no breakfast in the morning, plus the kitchen area was really dirty, we eventually had to go to the restaurant next door for breakfast!

Winfield Dunn Parkway Kodak TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking
  • Indoor pool

Best Western Sevierville/Kodak Inn is located within a mile (2 km) of Tennessee Smokies Minor League Baseball and Smokies Park and Great Smokies Flea Market. This hotel has 76 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, free local calls, and desks. Housekeeping is available on request.


Property features

Guests of Best Western Sevierville/Kodak Inn have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, express check-out, and a vending machine.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Sevierville/Kodak Inn

Everyone (12) Couples (7) Family (15)
5
Family with small children

Super clean. Great shower!!! Beds were comfortable!

By on Jul 29, 2023

Review comment responded on Jul 30, 2023

Hello Kelly,We can't thank you enough for sharing your feedback with regards to our shower. We hope to see you again and that you will be truly impressed with our continued improvements.

4
Everyone

By , from Manchester on Jul 12, 2023

Review comment responded on Jul 15, 2023

Hello Marketa,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

3
Family

Rooms are nice. Breakfast is not that good. You can eat eggs and toast. No potatoes. Sausage patties were cold. No dedicated staff for breakfast. Dirty breakfast tables.

By on Jun 17, 2023

Review comment responded on Jun 18, 2023

Good Day Douglas, Thank you for taking the time to leave us a review. We are happy that you enjoyed your room and also apologize for the inconvenience with our breakfast.We will use your review to improve on this service. We thank you for staying with us and look forward to serving you in the future

5
Partner Couples

Easy access, good breakfast, clean.

By on Oct 5, 2022

Review comment responded on Oct 6, 2022

Hello Carl,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and also our access. We are always looking for ways to improve upon the guest experience so thank you for sharing.

5
Everyone

By , from Austin on Jun 19, 2022

Review comment responded on Sep 18, 2022

Hello Matthew,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4
Family

Appears to be recently renovated. Had a newness to it.

By on May 15, 2022

Review comment responded on May 15, 2022

Hello Paul, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

5
Family

Great place to stay. Super clean and quiet.

By on Feb 23, 2022

Review comment responded on Feb 24, 2022

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

3
Everyone

By on Feb 4, 2022

Review comment responded on May 7, 2022

Hello Huy, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

4
Family

Good place to stay. Stay there often

By on Sep 23, 2021

Review comment responded on Sep 23, 2021

Thank you for your feedback.

3
Everyone

By on Aug 12, 2021

Review comment responded on Nov 11, 2021

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

Best Western Sevierville/Kodak Inn

3385 Winfield Dunn Parkway, Kodak, TN 37764
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