Check in was weird, otherwise room was clean and fine for a single overnight on the road.
Bathroom was dirty. Looked like sheets weren’t change.
Could’ve had more selection on the breakfast
The rooms were nice and big only problem was when our children went to use the sofa bed because we are a family of 5 and my mother in law was with us the sofa bed was broken and had a hole in the bed they switch us the next night to bother room
Only wish that the pool area was bigger. Breakfast was good with ample selection.
Hot breakfast was awesome. Room very clean. We felt very secure and safe in area we stayed In Kodak Tn.
Liked the Sevice and the pool. The rooms were well kept
Overall our stay was pleasant. The staff was kind and helpful. We wonder about the cleanliness given that we found a pair of eyeglasses on the phone in our room. This makes us question how well things were cleaned, which makes us glad that we brought our own disinfectant supplies to wipe surfaces when we arrived.
Pool and fitness area closed. Very disappointed. Front desk clerk was very rude and unprofessional.
This property is easy to get to and central to things to do. Great staff!
The staff was incredible. They were great at helping us with everything. Breakfast was truly a full breakfast. It is in need of a little renovation. Some water damage in the bathroom and the tub needed a little caulking.
Needed more luggage carts, it was very hard to find one which just means a lot of carrying.
Right off the interstate. Easy to get in and out of. Good location with nice friendly staff.
Although the hotel was clean there was a funny smell in the lobby and the hallways But the rooms were okay. The staff was nice and helpful but it didn't seem like they really wanted to be there. This was a good place to stay because it was clean and affordable and very close to everything we wanted, but it was not special.
The room was nice, but small. There were small hairs on the bedding. The pool and the hot tub were nice to have, but they weren't clean. The bottom of both of them was very dirty as well as the top of the pool where the water hits. Pool towels were very hard. Staff was great. Would prob stay again, but in hopes that it was a little cleaner.
Close to main drag, quiet. Fast and competent maintenance staff. WiFi spotty until they rebooted it, then it was fine...same for TV reception. Bed was great. Room amenities great. Indoor pool small but clean and warm.
Because of problems at the hotel, we had to wait 45 minutes past check-in time to get a room. We were compensated with an extra hour before checkout, but it was an annoyance.
A very nice stay. The room was warm couldn't get it to cool off very well and there looked to be some water damage in the shower. Other than that a very nice stay.
Comfort Suites Kodak Sevierville is located 1.1 mi (1.8 km) from Smokies Stadium and within a 10-minute drive of Adrenaline Park. This 74-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
The 74 accommodations feature sitting areas. 36-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Comfort Suites Kodak Sevierville, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Check in was weird, otherwise room was clean and fine for a single overnight on the road.
Bathroom was dirty. Looked like sheets weren’t change.
Could’ve had more selection on the breakfast
The rooms were nice and big only problem was when our children went to use the sofa bed because we are a family of 5 and my mother in law was with us the sofa bed was broken and had a hole in the bed they switch us the next night to bother room
Only wish that the pool area was bigger. Breakfast was good with ample selection.
Hot breakfast was awesome. Room very clean. We felt very secure and safe in area we stayed In Kodak Tn.
Liked the Sevice and the pool. The rooms were well kept
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Comfort Suites Staff
Overall our stay was pleasant. The staff was kind and helpful. We wonder about the cleanliness given that we found a pair of eyeglasses on the phone in our room. This makes us question how well things were cleaned, which makes us glad that we brought our own disinfectant supplies to wipe surfaces when we arrived.
Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Desk manager
Pool and fitness area closed. Very disappointed. Front desk clerk was very rude and unprofessional.
Dear Eliene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carrie Williams
This property is easy to get to and central to things to do. Great staff!
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your feedback. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Desk Manager