Mainstay Suites Gatlinburg TN

2.0 star property

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About the neighborhood

Gatlinburg

Ripley's Aquarium of the Smokies is within 2 miles (3 km) of Mainstay Suites Gatlinburg TN while other popular attractions such as Great Smoky Mountains National Park are within 3 miles (5 km). This hotel welcomes guests with conveniences like a gym, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.1 miles
  • Traffic Light #2A - 9 min walk - 0.5 miles
  • Historic Ogle Log Cabin - 2 min drive - 1.1 miles
  • Ripley's Aquarium of the Smokies - 3 min drive - 1.3 miles
  • Anakeesta - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Pancake Pantry - ‬4 min drive

About this property

Mainstay Suites Gatlinburg TN

Mainstay Suites Gatlinburg TN features a gym and laundry facilities. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables.
Recreational amenities at the hotel include a fitness center.

Similar properties

Terrace/patio
The Greystone Lodge on the River
  • Pool
  • Breakfast included
  • Kids pool
  • Waterslide
9.2 out of 10, Wonderful, 187 reviews
$145 nightly
The price is $164
Apr 30 - May 1
Total with taxes and fees
The Greystone Lodge on the River

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

What is there to do near Mainstay Suites Gatlinburg TN?

This hotel is located in Gatlinburg, close to Ripley's Aquarium of the Smokies, Great Smoky Mountains National Park, and Dollywood. You'll also find Anakeesta and Gatlinburg SkyPark within a short drive.

Will I be able to park at Mainstay Suites Gatlinburg TN?

No, there isn't parking at this hotel.

Does Mainstay Suites Gatlinburg TN include a casino?

No, Mainstay Suites Gatlinburg TN doesn't have a casino.

Is there an indoor pool at Mainstay Suites Gatlinburg TN?

No, there is no indoor pool at this hotel.

Is Mainstay Suites Gatlinburg TN good for couples?

Amenities at this hotel that appeal to couples include a 24-hour front desk and a gym.

Are there hot tubs at Mainstay Suites Gatlinburg TN?

No, this hotel doesn't have a spa tub.

Does Mainstay Suites Gatlinburg TN feature a restaurant that includes a breakfast menu?

No, Mainstay Suites Gatlinburg TN doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Mainstay Suites Gatlinburg TN?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mainstay Suites Gatlinburg TN?

The closest major airport to Mainstay Suites Gatlinburg TN is McGhee Tyson Airport (TYS), which is about 28.2 mi away.

Can I book a room with a balcony at Mainstay Suites Gatlinburg TN?

No, there aren't any guestrooms with balconies at Mainstay Suites Gatlinburg TN.

Mainstay Suites Gatlinburg TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 4 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente,buena atención la habitación limpia y bonita se lo recomiendo
Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, property conditions & facilities
Muy limpio todo y excelente servicio de calidad
Stayed 2 nights in Dec 2025

10/10 Excellent

Dilinyeth

Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025

10/10 Excellent

Lafonda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Glad place to stay, staff very friendly and hotel convenient to downtown
Stayed 4 nights in Dec 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service
Staff was very kind and helpful. The room was clean. The walls don't buffer sound very well. Only a problem if other guests are loud.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Could not get the room to warm up
Stayed 2 nights in Dec 2025

4/10 Poor

Jennifer

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Paper thin walls and could hear conversations in the next room; the front desk tried to charge me additional funds even though I paid in advance; the morning breakfast buffet was horrible. This hotel overall was terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was amazing. The rooms we're pretty modern and clean. AC's work very good. Was there for about a week and stayed in two different rooms and everything was the same and both rooms. Will definitely be back again
Stayed 1 night in Nov 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room was clean. Very good quality for the price! Within quick driving distance from Gatlinburg and Pigeon Forge!
Stayed 2 nights in Nov 2025

10/10 Excellent

himabindu

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice ambience and polite staff
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, comfortable
Stayed 4 nights in Nov 2025

10/10 Excellent

Fabricio

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every year. The rooms are great. Most of all the staff is ALWAYS nice helpful and friendly. We appreciate the warm welcome.
Stayed 2 nights in Oct 2025

6/10 Okay

Lizzette

Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 4 day stay. Very clean. Staff was so friendly and accommodating. Good breakfast selection. Nice quiet area. Can’t say enough good things about our stay there. We will definitely stay there the next time we are in the area.
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Stayed 1 night in Oct 2025

8/10 Good

Brandi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close enough to everything without being right in the traffic. Clean and comfortable room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Traveled with partner
Liked: Amenities, property conditions & facilities
I like how friendly the the staff was and to be able to have a conversation with them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose, Valencia

Stayed 1 night in Jul 2025

10/10 Excellent

Raji

Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was practically new. very clean, comfortable beds, but we didn't sleep much because someone in the room above us was obviously building a house in their room and stomping on the floor all night long.
Stayed 1 night in Jul 2024