The Gillette

2.0 star property
Hotel with free parking, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for The Gillette

Front of property
Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Suite, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg Space Needle
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Deluxe Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Gallery Double Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 630 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Single Room, 1 King Bed, Roll-in Shower

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 King Bed

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • 673 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds, Balcony

  • 329 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Family Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

The Gillette places you next to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Gatlinburg Space Needle. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

  • Gatlinburg Convention Center - 2 min walk - 0.1 miles
  • Ober Gatlinburg Aerial Tramway - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 5 min walk - 0.3 miles
  • Ripley's Believe It Or Not Museum - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

The Gillette

Hotel with free parking, steps from Gatlinburg Convention Center
Guests of The Gillette enjoy free WiFi in public areas, a seasonal outdoor pool, and a vending machine. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect to find free WiFi. Microwaves, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to October 31.
  • Pool access available from 7:00 AM to 10:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What's there to see within easy reach of The Gillette?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is parking available on site at The Gillette?

Yes, covered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does The Gillette include a casino at the property?

No, The Gillette doesn't have a casino.

Is there an indoor pool at The Gillette?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:30 PM and the seasonal pool will be open from April 01 until October 31.

Are there hot tubs at The Gillette?

No, this hotel doesn't have a spa tub.

Does The Gillette have a restaurant with a breakfast menu?

No, The Gillette doesn't have a restaurant that serves breakfast.

Does The Gillette allow pets to stay free of charge?

No, pets aren't allowed at The Gillette.

Are there connecting rooms at The Gillette?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Gillette?

The closest major airport to The Gillette is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at The Gillette?

Yes, some guestrooms at The Gillette offer a furnished balcony.

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 152 reviews
Rating 8 - Good. 24 out of 152 reviews
Rating 6 - Okay. 7 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are older, but clean, bed was very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks very old with brown carpet from the 70s but it was not old it was new carpet and was very clean. Had a very neat old time feel and was perfect for the downtown gatlinburg setting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi, Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn't quiet. You can hear people clomping around above you. And anyone talking outside is like in the same room. There's a fire station next door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean rooms great price great location. Saw a bear
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! Nice renovated room and very clean. Bathroom very clean as well. You can tell they take pride in their place. Convenient location to walk to all shopping and restaurants. Definitely a plus in anyone’s book if you know Gatlinburg! Will stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles, Lake wales

Liked: Cleanliness, amenities
Everything was great, clean,Great location.Super friendly staff .We will be back soon Thank you for making my stay feel like home away from home!!!
Stayed 4 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Rooms were clean. Beds were too soft. Great location.
Stayed 2 nights in Oct 2025

4/10 Poor

Joanne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Meh

Motel room was definitely NOT renovated, I'd guess since the 90s... carpet, lumpy mattress, peeling wallpaper, etc. Maybe they save these specific rooms for the hotels.com customers. Location is good. Room was clean. There was parking. I felt safe. Solid 2 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking and safe at night with lighting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use the pool. Staff was great, very friendly. Room was very clean. Location is perfect to be able to walk downtown Gatlinburg and not fight traffic and expensive parking! Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Mina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, easy parking, and great location walkable to downtown Gatlinburg for shops and dining!
Stayed 4 nights in Oct 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful in every way and the rooms were very clean too! Very convenient to restaurants and downtown walking. I would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and loved to set up of the place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Rooms are awesome and upgraded!
Stayed 2 nights in Oct 2025

6/10 Okay

Kimberly

Disliked: Property conditions & facilities, room comfort
Clean room. Nice people. Good location. The beds were on the small side and firm. Did not like the bathroom set up. For the price we paid for two nights, it should have been nicer rooms.. the garbage man came at 5 am one morning, could hear people talking through the walls..
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff was really friendly. Right across the street from convention center. Approx a block from the main strip. Good value for the money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rob, Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding, professional and friendly. The property is a short walk to the main strip. In a nice area safe and convenient to everything.
Stayed 2 nights in Oct 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Time in Gatlinburg

The hotel was very close to the downtown area so we did not have to drive our car very much throughout our stay which was definitely a plus. Our room was comfortable and clean. While we had noticed that there were upgrades that had taken place in the rooms especially in the bathroom, we felt that the flooring which was carpet was old and stained, and it needed to be cleaned or replaced. They advertised having a balcony, however, we were never able to get the door open. We talked to someone at the front desk letting them know, but we tried again several more times and the door would not open. That was disappointing. Currently, another hotel is being built next to The Gillette, and it was very noisy for which was kind of distracting for us while we were in the room.
Stayed 4 nights in Oct 2025