Imperial Hotel3.0 out of 5.0
Recent guest reviews
We're from kerry we stayed there for 2 nights at 304 what an absolute pleasure. The staff was soo friendly and the room was spotless could not fault anything. I was unsure about staying here because the reviews on here was so bad this was so untrue a pack of moaners. This is a great place to stay and what a great location.
Myself and my boyfriend stayed in the Imperial Hotel on the June bank holiday weekend for two nights, as it was the cheapest hotel available that was located in city centre. As a result my expectations weren't high, I was just delighted with the price, but the hotel really outdid itself. The hotel is right in the heart of Eyre Square, next door to the infamous (and massive) Supermacs - good landmark if you're looking for the hotel. The room that we stayed in was a standard double room, but it was spacious with a comfy bed and lovely bathroom. Tea and coffee making facilities were included, and also a hairdryer but I would recommend bringing your own. Unfortunately the hairdryer was one of the old school ones that's wired to the wall and works only if you press the button down, and for some reason kept running out of power? But if my only complaint is regarding the hairdryer, that must be a good sign! Continental breakfast was also included for all residents, and a more luscious breakfast could be purchased for €5. The bar/restaurant downstairs served lovely food and was hopping with a dozen hen parties, but no noise could be heard from the bedroom (and we were staying on the first floor!). I found the Imperial Hotel Galway to be a pleasant hotel, which was located in the heart of the city, and met all of our needs. If I was to visit Galway again in the future I would definitely consider staying here again.
Got charged 7.95 for two sausages and half plate of chips for my three year old, when I complained I was told tough that was the prices until some other staff member said he should have been 6.95euro. Didn't even get a refund. Disgusted and won't go back and I would advice everyone to stay away.
Hotel is centrally located and within walking distance to most places. Hotel itself is average, it's a bit dated but clean. Paid for bed and breakfast but turns out if you want cooked items for breakfast it's €5 Euro per person extra, so we settled for the bread because there was no toaster in the hotel that worked. Basic hotel but great location.
this hotel is very central to downtown but parking is very hard to find and lot elevators turn off at 6pm when stores close. The hotel gave a map to find parking but very difficult to follow. The hotel is like a maze inside. Our room air conditioning did not work and opening windows made it a very noisy night. the room was large but furniture very worn. The room safe was not reset and an manager had to come to room to reset.
I have stayed at the Imperial as part of a tour with students from the USA in 2011,2012, and 2017. Each time we stayed 3 nights and the hotel was always clean, the rooms comfortable and the breakfasts and dinners fantastic. The location is hard to beat for a young crowd. Great service regarding laundry, assistance with little things.
My rating is based mostly on the service I received while here. I last minute decided to go to Galway a day early. While their site said they were fully booked, I got an email saying that they extended my reservation so I was able to go to Galway early with no issues. One night that we went out and came home late, the doors were closed and my boyfriend and I were very concerned. Turned out all we had to do was ring a doorbell and someone would open and let us in upon giving our room number. I appreciated that they had some time of security given the location next to SuperMacs which gets very busy late at night. The rooms were clean and air conditioned and overall it was a good stay.
Spent two nights here. Rooms were spacious, old fashioned plumbing, but a good shower. Good location for walking around Galway. Clean. Included breakfast was only continental and not the hearty fare many Irish accommodations serve.
There is a bar maid who is incredibly rude, I asked for a pinot gregio and she barked at me "We only have chardonnay." Although I could see a few, full different bottles of white wine behind her in the fridge. I said that's fine, she emptied the remainder of an old bottle in my glass. It barely reached the measure. I regretted paying for it. Our family have been customers for generations but no longer visit. You can be literally be having the best day ever and you pop in whilst shopping and leave feeling like the dirt underneath the bar maids shoe. She always has this mean look on her face and is inhospitable, like she is doing you a favour by getting you a drink. If she does not like the public, she needs a new job. If I ever go in again, which I doubt and she behaves the same I will make a complaint. Really vicious woman.
the Imperial Hotel is everything you could ask for and a bag of chips :) :) :) It is centrally located in Galway, the rooms were spotless and spacious, the food was very good, the staff were wonderful & they had a resident bar that you could have a drink at after the pubs closed. It was by far our favorite hotel on our trip to Ireland. 5 + Stars!!!
- Walking distance to St. Nicholas' Collegiate Church and South Park
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Galway City Centre, Imperial Hotel is within a 5-minute walk of St. Nicholas' Collegiate Church and within 15 minutes of other popular attractions like South Park. This 80-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in Galway, the hotel is also a short walk from Galway City Museum and Spanish Arch.
Start your day off right with a free continental breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 80 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers, safes, and ironing boards.
Guests staying at Imperial Hotel enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Self parking is available for EUR 10 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 607 reviews