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Recent guest reviews

Friendly staff offered smooth check-in. Some of the furniture in our room was a little worn but the property was clean.

Very kind at check in and the property was very clean

Housekeeping every day. Indoor pool is great. Standard Breakfast, could be better if eggs, bacon and sausage were available. Decent weekly Rate. Great place to stay if your out in this area for work and want a clean room with a comfortable bed. Microwave and fridge are a plus.

The Pillows smush down like marshmallows. I like firm pillows

Very pleased, totally satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Altho we could not seem to get a non-smiking room, the staff at the hotel was friendly and went out of their way for us, the breakfast room was sunny and nicely decorated for fall, and the free breakfast was tasty.

We arrived in a snow storm and they were not prepared at all. The front entrance was not shovelled, we got stuck and when the front desk clerk called her manager to tell him, he told her to give us a shovel. Really!!?? If it wasn't for that front desk clerk, I would give this hotel a 1. When I told her we were here for a funeral she got her manager and told him that he needed to call the snow removal people. Then I asked her if they had a curling iron as I had forgotten mine and she said no they didn't have one but then she went home in the snow storm and got me hers so that I could fix my hair. She went above and beyond and I feel bad that I did not get her name but she is the clerk that was on duty on 1/12/11in the evening. Other than that the rooms were reasonably clean, under the beds need cleaning but the visible surfaces were clean, as was the bathroom. The continental breakfast was nothing more than cereal and a waffle machine and a few packaged powdered donuts. Don't offer a breakfast if you are going to take shortcuts, and at least make sure that what you are serving is good. I can excuse a lot of things if the coffee is good and this coffee was bland.

Too expensive.

Well when I first arrived the receptioist was friendly, but not informative. I was told I was going have to pay a 100$ deposit until she notice I had pre-paid for my stay. The continental breakfast was horrible I know it is a second rate hotel , but this was the worst I ever experienced.There was a sever snow storm the hotel recommend places to go for dinner in the middle of the storm with no help for previsions. On top of everything else when they plowed the parking lot, but the guest had to literally dig their own cars out of the snow. I had to call a tow company to get my car out of the snow bank created by the storm and the plow company. If I had to do this trip again I would stay somewhere else.

I stayed for 3 nights. The hotel was clean and well kept. It was quiet. The downside is that its a fair ways away from the main town, however, there are a couple of fast food places right next door.

Good morning coffee. Everything was fine, But I couldn't sleep in. I could hear every word said in the next room. I woke up to their TV set.

Knox HWY 10 Galesburg IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Within a short walk of Hidden Hills Vineyard and Winery, American inn and suites is within a mile (2 km) of Knox Park. This motel has 46 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, microwaves, and minibars are other standard amenities.


Property features

At American inn and suites, guests have access to an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a picnic area, and an ATM.

Room options

Standard Single Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Standard Single Room, 1 King Bed

1 King Bed | Sleeps 3

Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for American inn and suites

Everyone (4) Business (3) Couples (1) Family (2) Friends (2)
4
Family

Friendly staff offered smooth check-in. Some of the furniture in our room was a little worn but the property was clean.

By , from Grimes on Aug 10, 2023

Review comment responded on Aug 13, 2023

Thank you for staying with us and the review.

4
Everyone

By on May 18, 2023

Review comment responded on Jun 7, 2023

Thank you for staying and for taking the time to leave a good review.

5
Everyone

Very kind at check in and the property was very clean

By on Mar 16, 2022

Review comment responded on Apr 1, 2022

Thank you for your business and the great review.

5
Business Business

Housekeeping every day. Indoor pool is great. Standard Breakfast, could be better if eggs, bacon and sausage were available. Decent weekly Rate. Great place to stay if your out in this area for work and want a clean room with a comfortable bed. Microwave and fridge are a plus.

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Thank you for your review we hope to see you again.

5
Friends Family

The Pillows smush down like marshmallows. I like firm pillows

By on Dec 6, 2020

Review comment responded on Dec 6, 2020

Thank you for your review.

5
Everyone

Very pleased, totally satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By on Apr 7, 2019

Review comment responded on May 3, 2019

Thank you for your review.

5
Everyone

By on Nov 14, 2018

Review comment responded on Nov 19, 2018

Thank you for your feedback

3

friendly staff

Friends

Altho we could not seem to get a non-smiking room, the staff at the hotel was friendly and went out of their way for us, the breakfast room was sunny and nicely decorated for fall, and the free breakfast was tasty.

By on Nov 1, 2013

3

not prepared for weather

Couples

We arrived in a snow storm and they were not prepared at all. The front entrance was not shovelled, we got stuck and when the front desk clerk called her manager to tell him, he told her to give us a shovel. Really!!?? If it wasn't for that front desk clerk, I would give this hotel a 1. When I told her we were here for a funeral she got her manager and told him that he needed to call the snow removal people. Then I asked her if they had a curling iron as I had forgotten mine and she said no they didn't have one but then she went home in the snow storm and got me hers so that I could fix my hair. She went above and beyond and I feel bad that I did not get her name but she is the clerk that was on duty on 1/12/11in the evening. Other than that the rooms were reasonably clean, under the beds need cleaning but the visible surfaces were clean, as was the bathroom. The continental breakfast was nothing more than cereal and a waffle machine and a few packaged powdered donuts. Don't offer a breakfast if you are going to take shortcuts, and at least make sure that what you are serving is good. I can excuse a lot of things if the coffee is good and this coffee was bland.

By on Jan 16, 2012

2

tim kilmer

Business

Too expensive.

By on Apr 16, 2011

Americas Best Value Inn Galesburg

737 Knox HWY 10, Galesburg, IL 61401
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