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Oceans Resort, an Ascend Hotel Collection Member

4.5 out of 5.0

Recent guest reviews

Stayed here for 3 nights and 1 night either side of a trip to lady elliot island. All the staff we came across were genuinely friendly and helpful. Room (eco suite) was very comfortable with all the facilities you could want. Very comfy and huge bedWe were able to leave our hire car in the secure parking while on lady elliot so that was excellent. One pool was closed for renovations but the second one was as big and was heated so no problem there. Had an excellent hot stone massage at the spa. Would definitely stay here again.

Stayed 2 nights in a 3 b/r penthouse apartment with 2 other couples. Very comfortable, enormous amount of room, magnificent views of the bay. Thoroughly enjoyed our stay. Staff were very friendly and helpful. Great value for money for what we got. Would highly recommend it.

My fiancé and I stayed here for 2 nights on our road trip! It was great value, a fantastic apartment, lovely staff and a beautiful view! But one of the pools was being renovated! The noise was so loud and we were right above it! The other pool was deserted due to the constant banging and sanding too! We couldn't even read our books on the balcony, so headed to the beach instead! It was lovely though once the workers finished at 4ish! A shame as it affected our stay, but we understand that things need to be renovated, the workers were very respectful of the hours they worked, and the lovely girl at reception advised us on check-in! Once this is completed, this resort is perfect for a great holiday! There is even a coffee cart downstairs in the morning for a delicious coffee! Highly recommended!

We chose this resort for the value 2 night stay and the reception staff offered us an upgrade to a stunning ocean view apartment. We had not one but two spas ;one indoors and one outside on the very spacious deck. Room furnishings and amenities very luxurious. The staff were very polite and helpful and responsive. Would definitely like to come and stay again and have highly recommended it to friends and family.

Booked an apartment for the weekend and was given a upgrade to 2 bedroom on the proviso that we didn't use the second bedroom and en-suite or we would have to pay extra. Kids Pool was being refurbished, so no access to this. Couldn't get through the secured gates to get easy access to our room due to malfunctioning sun affected security system. Could have had a better clean with hair left on the floor in the kitchen area. Every dining chair had stains on the material. Had a spa bath in the bathroom with the shower inside, hand rail but was very difficult to get into and out of. Highlight was that it was close to The Pier, eateries and that the whale watching tour collected us from the Hotel. Price doesn't reflect the quality of the accommodation as in too high for what you actually get in my opinion. We were on the second floor and looked out over the pool area and could see the bay from the balcony which was lovely.

We spent three nights at Oceans Resort and I would have liked to stay on longer. Our room was huge and led directly out to the pool area. We had everything we needed in the room including a pod coffee machine with some free pods and other available to purchase at reception. The staff were most welcoming and helpful. The resort is situated in the perfect spot close to the pier and walking distance to the markets. We expected some noise from the restaurant on site bit surprisingly it was quiet even on the weekend. They were renovating one of the pools but the heated pool was crystal clear. Our only negative was the speed of the free WiFi in our room, we used our own data as it was way to slow. The in house free movie channel was great and we got to see a few new releases we hadn't seen. All in all I highly recommend this resort

We stayed for 2 nights in a one bedroom apartment on the second floor. Room has all the basics you'd need in an apartment and we had a lovely view of the bay even though we were at the back of the resort. One pool is being renovated at the moment but there is a second heated pool available. The room had a spa bath with the shower located above the spa which is a little tricky to get in and out of. Would definitely stay here again.

My partner and myself had booked via pier resort on wotif to stay a night at oceans resort. When we arrived to our room it was stunning, we even decided to extend our stay. The location was just perfect, overlooking the bay and the urangan pier with a stunning view. We can't wait to stay again!

We stayed here at the last minute after having to change prior plans on Fraser Island due to a car issue. We arrived in the dark via tow truck having spent a whole frustrating day trying to get broken car to the mainland. We were tired and not at all happy campers until we checked in to Oceans. We were warmly greeted by reception staff and upgraded to a stunning 2 bedroom apartment overlooking the beautiful pools( one heated with a tiny beach for the kids). It was a great looking apartment with two bathrooms and all the mod cons including free unlimited movies. We stayed two nights and found it a great location with a fantastic cafe in the complex(salt) and short walk to other restaurants. A walk out on the pier close by is a must with views of Fraser Island. There is also a coffee cart set up in the reception area every morning with breakfast snacks. We really enjoyed this resort and highly recommend especially to families.

Nice, friendly and most accommodating staff. Julie and Tracy made it extra special for my birthday.. organised a last minute trip to Lady Elliot Island when the Hummer trip to Frazer fell through.. ran into Terri Irwin n her kids at Lady Elliot which was the icing on my birthday getaway... thanks Ladies! Stayed in Room #214 which was spacious, clean, great views, great amenities, wished it included body lotion as forgot to bring mine.. only downside was the pillows.. they felt flat and old:-(. Hence the 4 star ratings... as there is no 1/2 star... it's a great place to stay and relax.. about 10 mins from airport. Taxi is less than $20 from airport. Airport shuttle was $17. They have the 5km Park Run @7am on Saturday here.. and you can walk to the market afterwards... less than 5 mins walk from the hotel, mostly flat, you'll definitely get your PB here:-).

569 Charlton Esplanade Urangan QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Hervey Bay, Oceans Resort, an Ascend Hotel Collection Member is within a 5-minute walk of Urangan Pier and within 15 minutes of other popular attractions like Reefworld Aquarium. This 129-room, 4.5-star resort has 2 outdoor pools along with private in-room spa tubs and a restaurant. It's on the waterfront and also 0.9 mi (1.5 km) from Hervey Bay Botanic Garden.


This resort is home to a bistro and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


The 129 air-conditioned accommodations feature kitchens and furnished balconies or patios, and there's space to spread out with separate bedrooms and living rooms. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and first-run movies. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Private spa tubs, washers/dryers, and espresso makers are also standard.

Property features

Guests of Oceans Resort, an Ascend Hotel Collection Member have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, a sauna, and free WiFi in public areas.

Room options

Suite, 2 Bedrooms, Jetted Tub

King 1 | Sleeps 4

Suite, 2 Bedrooms, Jetted Tub (Unserviced)

King 1 | Sleeps 4

Room, 1 Bedroom, Jetted Tub (Unserviced)

King 1 | Sleeps 2

Suite, 3 Bedrooms, Jetted Tub

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 422 reviews