Grand Mercure Allegra Hervey Bay

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2:00 PM—-5:30 PM
• Check-out: 10 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite safety features include a fire extinguisher and a smoke detector.
• The property is professionally cleaned.

Additional information about polices, regulations, and more:

• The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• Registered guests are the only ones allowed in guestrooms.
• No rollaway or extra beds are available.
• Noise-free rooms can't be guaranteed.