See all properties
Aparthotel

Grand Mercure Allegra Hervey Bay

Property class: 4.5

Choose dates to view prices

Photo gallery for Grand Mercure Allegra Hervey Bay

A multi-story house with a balcony, a pool, and a reflection in the water.
A modern kitchen with a central island, bar stools, white cabinetry, and a large window providing a view of the outdoors.
A balcony with a view of a swimming pool, lounge chairs, and palm trees.
A bedroom with a large bed, two pillows, a rolled towel, and a view of the sea through a balcony.
A modern hotel entrance with a covered driveway, neatly trimmed hedges, and a sign indicating the name and address.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, Shelly Beach
    ‪2 min walk‬
  • Place, Torquay Beach
    ‪3 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Cypress View

A covered outdoor seating area with a pool view, surrounded by palm trees and greenery.

One Bedroom Cypress View

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

A hotel room with a neatly made bed, a brown patterned bedspread, a framed floral artwork above the bed, two bedside lamps, and a white chair.

Two Bedroom Cypress View

  • Garden view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

A hotel room with a bed, a TV, a desk, and a chair.

Family Apartment, 2 Bedrooms (Courtyard Spa)

  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

A hotel room with two beds, a ceiling fan, a window with curtains, a framed picture on the wall, and a nightstand with a lamp.

Family Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

A hotel room with a neatly made bed, a brown patterned bedspread, a framed floral artwork above the bed, two bedside lamps, and a white chair.

Apartment, 1 Bedrooms (Courtyard Spa)

  • 1722 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

A hotel room with two beds, a ceiling fan, a window with curtains, a framed picture on the wall, and a nightstand with a lamp.

Apartment, 2 Bedrooms Swim-up

  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

A hotel room with a bed, a television, a window with blinds, and a framed picture on the wall.

One Bedroom Apartment

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Queen / Double Apartment

A hotel room with a bed, a TV, a lamp, and a bathroom visible through a door.

2 Bedroom Queen / Double Apartment

  • Garden view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

A room with a brown sofa, a standing lamp, and two framed pictures on the wall.

2 Bedroom Pool View Apartment

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom apartment

A hotel room with a large bed, two bedside tables, a mirror, and a ceiling fan.

3 Bedroom apartment

  • Garden view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for 1 Bedroom Apartment

A living room with a sofa, armchairs, a coffee table, and two lamps.

1 Bedroom Apartment

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

A modern kitchen with a central island, built-in appliances, and a minimalist design.

2 Bedroom Apartment

  • Garden view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Rooftop Ocean View Executive Apartment

A bedroom with a bed, a nightstand, a lamp, and a painting of a canal scene.

Rooftop Ocean View Executive Apartment

  • Ocean view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

APARTMENT THREE BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

About the neighborhood

Hervey Bay

Located in Torquay, Grand Mercure Allegra Hervey Bay is adjacent to Shelly Beach and within a mile (2 km) of Esplanade. This 24-room, 4.5-star aparthotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Esplanade - 1 min walk - 0.1 miles
  • Shelly Beach - 2 min walk - 0.1 miles
  • Torquay Beach - 3 min walk - 0.2 miles
  • Urangan Pier - 4 min drive - 1.7 miles
  • Great Sandy Straits Marina - 7 min drive - 2.9 miles

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Operation Underground - ‬15 min walk
  • ‪Crafty Cargo Taphouse - ‬15 min walk
  • ‪Thai Smile Takeaway - ‬2 min drive
  • ‪Simply Wok - ‬17 min walk

About this property

Grand Mercure Allegra Hervey Bay

Guests staying at Grand Mercure Allegra Hervey Bay enjoy an outdoor pool, a 24-hour gym, and a sauna. Free parking is available if you drive. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this beach aparthotel include free WiFi in public areas, conference space, and a terrace.
Each apartment is soundproofed and features a kitchen and space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 40-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a minibar, and an electric kettle. Housekeeping is available once per stay.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A modern kitchen with white cabinets, a microwave, and an oven. There is a dining area with a table and chairs, and a grey sofa in the living area.
Alexander Beachfront Apartments
Torquay
  • Pool
  • Kitchen
  • Washer
  • Dryer
8.8 out of 10, Excellent, 157 reviews
$242 nightly
The price is $242
Oct 10 - Oct 11
Total with taxes and fees
Alexander Beachfront Apartments

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

Is a free cancellation option available at Grand Mercure Allegra Hervey Bay?

Grand Mercure Allegra Hervey Bay provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see near Grand Mercure Allegra Hervey Bay?

This aparthotel is situated in Torquay, just steps from Shelly Beach. You'll also find Esplanade and Hervey Bay Botanic Garden within a short drive.

Is there parking available at Grand Mercure Allegra Hervey Bay?

Yes, self parking is offered for free at the aparthotel. An electric car charging station is also available for guests.

Are there luxury amenities available at Grand Mercure Allegra Hervey Bay?

Yes, some luxury features of this aparthotel include an outdoor pool, a 24-hour gym, and a steam room.

Does Grand Mercure Allegra Hervey Bay have a casino at the property?

No, Grand Mercure Allegra Hervey Bay doesn't have a casino.

Is there an indoor pool at Grand Mercure Allegra Hervey Bay?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Grand Mercure Allegra Hervey Bay?

Amenities that appeal to couples at this waterfront aparthotel include a minibar and a kitchen in each apartment, and some feature ocean view.

Does Grand Mercure Allegra Hervey Bay have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Grand Mercure Allegra Hervey Bay have a restaurant with a breakfast menu?

No, Grand Mercure Allegra Hervey Bay doesn't have a restaurant that serves breakfast.

Does Grand Mercure Allegra Hervey Bay allow pets to stay free of charge?

No, pets aren't allowed at Grand Mercure Allegra Hervey Bay though service animals are welcome.

Does Grand Mercure Allegra Hervey Bay have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Grand Mercure Allegra Hervey Bay?

The closest major airport to Grand Mercure Allegra Hervey Bay is Hervey Bay, QLD (HVB), which is 4 mi away (8 minutes by car).

Are there rooms with balconies at Grand Mercure Allegra Hervey Bay?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy ocean and city views.

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 428 out of 610 reviews
Rating 8 - Good. 143 out of 610 reviews
Rating 6 - Okay. 30 out of 610 reviews
Rating 4 - Poor. 9 out of 610 reviews
Rating 2 - Terrible. 0 out of 610 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean comfortable , good location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Easy and pleasant check in, beautiful large apartment. Very comfortable bed, well equipped kitchen, everything we could have wanted. We loved our last minute weekend getaway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was lovely, clean with all ammenities. Would highly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean well kept property, close to waterfront & restaurants. Relaxing great place to stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Fantastic hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location, staff, amenities,all were outstanding. I would go back again a very relaxing holiday. Thank you.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Nice welcome lovely apartment very spacious
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Great place to stay for a short relaxing holiday
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great hotel apartment with lots of amenities. Family friendly would definitely come again
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The most fabulous rooms I've seen in a long time. How spoilt we were staying in this beautiful apartment, we didn't want to leave. The hotel Manager was very helpful and friendly. When we return, we will definitely be back.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly Team, Clean, location,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Quiet and relaxing stay

Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
What an amazing spot, beautiful views, and an amzing space.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Fantastic getaway for the family. Apartment was clean, spacious and comfortable. Pool was heated fun for the whole family.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property with superb facilities, good location, service and well maintained.
Stayed 21 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was excellent and the whole facilities were great.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, thoughtful amenities in apartment.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool! Great Italian restaurant right next door.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
clean spacious room. excellent pool
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this hotel. We were well looked after and loved all the amenities, especially the huge, warm, gorgeous pool. Across the road from a great beach, lovely area. Will be back!
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and well presented and maintained rooms.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great place to stay. Apartments had everything we needed, were clean and in a great location My daughter spent a lot of time in the heated pool, it was great, even in July! We will definitely stay here again Thanks Allegra
Stayed 5 nights in Jul 2023