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Aparthotel

Sanctuary Lakes Fauna Retreat

3.5 star property

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Photo gallery for Sanctuary Lakes Fauna Retreat

Superior Family Villa | Terrace/patio
Superior Villa | Living area | TV, DVD player
Queen Family Villa | Terrace/patio
Property grounds
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
1 Shell Street, Urangan, QLD, 4655
  • Place, Esplanade
    ‪3 min walk‬
  • Place, Shelly Beach
    ‪5 min walk‬
  • Place, Urangan Pier
    ‪10 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

View all photos for Studio Villa

Studio Villa | 1 bedroom, individually decorated, individually furnished

Studio Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Villa

Family Villa | 1 bedroom, individually decorated, individually furnished

Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Queen Villa

Queen Villa | 1 bedroom, individually decorated, individually furnished

Queen Villa

  • Lake view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa | 1 bedroom, individually decorated, individually furnished

Economy Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Family Villa

Superior Family Villa | 1 bedroom, individually decorated, individually furnished

Superior Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area | TV, DVD player

Economy Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa | 1 bedroom, individually decorated, individually furnished

Superior Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Superior Queen Villa | 1 bedroom, individually decorated, individually furnished

Superior Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa | 1 bedroom, individually decorated, individually furnished

Queen Family Villa

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Superior Villa

Superior Villa | 1 bedroom, individually decorated, individually furnished

Superior Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Villa

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

About the neighborhood

Hervey Bay

Located in Urangan, Sanctuary Lakes Fauna Retreat is a leisurely stroll from popular sights such as Urangan Pier and Hervey Bay Botanic Garden. This 36-room, 3.5-star aparthotel has indoor private hot tubs along with an outdoor pool and free self parking.
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What's nearby

  • Esplanade - 3 min walk - 0.2 miles
  • Shelly Beach - 5 min walk - 0.3 miles
  • Urangan Pier - 10 min walk - 0.6 miles
  • Hervey Bay Botanic Garden - 17 min walk - 0.9 miles
  • Reefworld Aquarium - 19 min walk - 1.0 mile

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Golden Chicken - ‬18 min walk
  • ‪The Dock Hb - ‬4 min drive
  • ‪Santini Italian Restaurant - ‬3 min drive
  • ‪Kondari Hotel - ‬6 min walk

About this property

Sanctuary Lakes Fauna Retreat

Guests of Sanctuary Lakes Fauna Retreat enjoy features like an outdoor pool, free WiFi in public areas, and a library. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include express check-in, express check-out, and a terrace.
Each apartment is individually decorated and features a kitchenette and a patio, and there's space to spread out with a separate bedroom. Guests can expect to find a TV with a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include an indoor private hot tub, an electric kettle, and an ironing board. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Private indoor hot tub

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Library
  • TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a regional park
  • In the suburbs
  • Near the boardwalk/promenade
  • Near the ocean
  • On a lake

Things to do

  • Golf lessons nearby
  • Golfing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 36 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 1.68 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, window guards, and outdoor lighting.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No alcohol is served at Sanctuary Lakes Fauna Retreat.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Frequently asked questions

Are free cancellation options available at Sanctuary Lakes Fauna Retreat?

Sanctuary Lakes Fauna Retreat offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Sanctuary Lakes Fauna Retreat?

This aparthotel is situated in Urangan within a short 13-minute walk of Hervey Bay Botanic Garden and also 16 minutes on foot from Esplanade. You'll also find Urangan Central Shopping Centre and Shelly Beach less than a mile away.

Is parking available on site at Sanctuary Lakes Fauna Retreat?

Yes, self parking is offered for free at the aparthotel.

Does Sanctuary Lakes Fauna Retreat have a casino?

No, Sanctuary Lakes Fauna Retreat doesn't have a casino.

Is there an indoor pool at Sanctuary Lakes Fauna Retreat?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sanctuary Lakes Fauna Retreat?

Amenities that appeal to couples at this lakeside aparthotel include a private indoor hot tub and a deep soaking bathtub in each apartment, and some feature lake view.

Does Sanctuary Lakes Fauna Retreat have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Sanctuary Lakes Fauna Retreat have a restaurant with a breakfast menu?

No, Sanctuary Lakes Fauna Retreat doesn't have a restaurant that serves breakfast.

Will Sanctuary Lakes Fauna Retreat allow pets to stay for free?

No, pets aren't allowed at Sanctuary Lakes Fauna Retreat.

Does Sanctuary Lakes Fauna Retreat have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Sanctuary Lakes Fauna Retreat?

The closest major airport to Sanctuary Lakes Fauna Retreat is Hervey Bay, QLD (HVB), which is 3.2 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Sanctuary Lakes Fauna Retreat?

Yes, every apartment at Sanctuary Lakes Fauna Retreat comes with a patio and some offer lake views.

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 232 out of 370 reviews
Rating 8 - Good. 111 out of 370 reviews
Rating 6 - Okay. 20 out of 370 reviews
Rating 4 - Poor. 5 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Beautiful location, walking distance to foreshore, shops and restaurants.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very spacious and had all the amenities for a family stay. The location was great, close to restaurants, shops and the beach.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities, communication
Nice & quiet & peaceful location and handy to all that we needed .
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Debra

Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Elayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay, loved the birds and turtles, staff were excellent, room was great
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Cassi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet easy access to area
Verified

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Errin

Liked: Cleanliness, room comfort, communication

Wonderful for families

A great place to stay for families for some wonderful interactions with local wildlife. Hosts are very friendly and welcoming, would thoroughly recommend.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was clean and comfortable. Access to lake fauna was amazing.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, communication
Commendations great views, great great amenities
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 3 nights in May 2023
Verified

10/10 Excellent

wayne

Liked: Cleanliness, room comfort, communication

Wonderful

Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, room comfort, communication
Lovely private retreat. Very relaxing watching the wildlife. Great location
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place and excellent management. Highly recommend
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lilibeth

Liked: Cleanliness, room comfort, communication

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Terese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved feeding the turtles in the lake they were very friendly. A lovely quiet setting close to the beach.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, communication
This was a great spot to wake up and sit on the front porch with your coffee overlooking the lake, listening and viewing the wildlife.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peaceful place, love the wildlife and atmosphere. Kids loved it. Staff were friendly. Would stay here again and would recommend
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice outlook, accommodation getting a bit tired, but overall enjoyable experience.
Stayed 3 nights in Dec 2022