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City Hotel Kaiserhof

3.0 out of 5.0

Recent guest reviews

I have spent many days here, it is normal. Breakfast is alright if You are just passing by, not a good option for long stays; You could get for the same price better options of breakfast around the area( they charge additional 10 € for breakfast) . Rooms need better ventilation , I only had a tiny ventilator in my room and the location of some smoking rooms are totally room, I wanted to open the window sometimes and there was somebody smoking in the room next to mine! Receptionists are ok, nice ladies always speaking in their own language ! Russian or Ukrainian I guess , pretty awkward sometimes! Housekeeper were really nice ladies, but they didn't change the bed sheets unless you told them. I arrive to the hotel while strolling around , so I decided to stay! Later on the week I asked if I could change room and get a lower price because I will staying longer, they change my price rate in the same room for the price advertised on the internet! If You are planning to visit the area to come back to the hotel only to sleep it is a good option, there is no entertainment inside the hotel, the wifi is not good and you have to ask for a code daily which it was pretty annoying for me that I been there some weeks. There is a mall close to the hotel and some restaurants and stores around , many Asian restaurants, prices are not too bad. So if you decide to chose this hotel do your reservation online! I think the prices are good for the quality and a short stay!

first of all ofenbach is 20 mins in train from franfurt main station, the trains are frequent enough , but theoffenbach hauptbanhoff is a vey small small station without an elevator or railway personnel, the hotel kaisserhof is at a very covenient location close to the station. its a family run hotel. we were given a reltively new room so it was very neat , the facilities were much more than what we expected from them . nce clean well ventilated room and bath, the staff were always helpful and always ready to provide whatever extra service when requested, breakfast was just average

Dear management, For the last 5 day's i have been staying in Kaiser hotel at Offenbach. Wich should be a 4 star hotel but mine exprience was not even 2 star! I have a few complaints Starting with the room, it was too hot and there was only a little fan available when we asked for a solutiin they said: We can not do anything for you. The shower was cold and warm, we complained about it but they didnt do anything about it. The bed was not comfortable at al, the mattress was like sinking deep in it. The room was not cleaned for the last 3 days. There were bugs flying around I had to book a cab becoz i couldnt take my car out the garage. They didnt gave us coins to get out the garage or to get inback coz there wa nobody at the reception Costs:75 euro One night we called the the reception coz i have witnessed with my own eyes thats the back emergency door was left open on purpose with a book and i could here some people trying to get in, when i called the tecpetion to do something they said clearly u can call tmrow reception is closed! Thats it! And the last thing! I was supose the check out on monday 3 july, but becoz i had a big operation on 28 june, i asked a friend to help me packmy bags for the next day. Becousei can bend down. When we entered the hotel the woman at the reception named: frau Rack said there are no visitoa alllowed and when i explained that i need help to pack mybags coz i had a opatation she said: If ur visitor comes upstairs with u, i will call the police!!! This is out of limits!!!! I didnt wanted to stay there any longer and when i asked to getme the manager or superior. She refused and speaking very rude with us. So i got out of that hotel we booked a other hotel paid 120 euro. I filmed the whole drama on my phone!

Cheap and friendly atmosphere for business trip. The condition is very nice . The price is very reasonable in comparison with the service . The hotel is around 10 km from Frankfurt am Main international airport.

In Frankfurt for the Automechanika show Very large event - consequently hotels are busy and they all treble their prices Thus, I thought we'd done well to find a hotel for 240 euros a night, albeit some distance from the city centre Upon arrival we discovered why - the hotel is currently a building site All of the corridors have new exposed wiring mid installation, no carpets etc - I honestly could believe it when I stepped out of the lift The bathrooms look new but the rooms are still old and very very hot - currently no a/c We didn't stay - we will let our business travel agency sort the monies out I feel a little bad for writing such a negative review as clearly they are trying to improve the place but they should make it clear that they have major renovations underway and also that it is going to be do stiflingly hot

I stayed at this property for 2 nights while working in the Frankfort/Offenbach area for business. PRO’s • Friendly staff • Nice quiet town away from congestion of Frankfort, yet an easy commute • Decent beds with good pillows • Very good price CON’s • Add 8 Euro per day for parking • Add 7.50 Euro per day for slow internet connection. Charge is PER device. • Add 10 Euro per day for breakfast, which is good but has limited choices • Rooms are somewhat small but efficient • Hotel is dated and is undergoing much needed renovations Overall this is a good property at a good price that will be even better after renovations. Overall I would give it a 82/100 and may stay here in the future, after looking at other choices.

Offenbach is a quiet town. Since we had to attend a fair at Frankfurt, thelocation is great and transportation is easy from Offenbach to Frankfurt and back. Great location which is just a stone away to the train station. The train station is not busy as in bigger town. One or two staffs are helpful while some are hard to approach.The room we had was a very spacious enough for 3 person. However, the pillow and bed are too soft and not so comfortable. Wifi is free for 30 mins usage.

I see a number of the reviews are a little on the negative side for this property ...... it is fine, basic, but with friendly staff that did all they could to assist and with an excellent breakfast. Yes the rooms are small, yes they have no AC (they have heating), yes the hotel is over decorated for my tastes but I tell you what ...... I felt at home, I felt I got value for money, and overall a pleasant stay. A value proposition stay.

If you travel to Offenbach for a fair this hotel is ideally situated at 10 min by foot from the Fair on the same street. Offenbach is not really a sexy city 😃 and this hotel is not sexy too. Overdecorated in a style that I forgot it had existed, the rooms are small and practical. But no insonorisation so you can hear your neighbours... The dining room is the extreme in bad taste.. But good breakfast as often in Germany. Wi fi is not free and you pay 7 euros a day by device which is really stealing people... If you know that two wifi codes on 3 were not working... Staff is like the hotel: getting very old :)

Off the beaten path to say the least. No a/c just open the window and let the traffic lull you to sleep. Should be about $25 dollars a night. $35 euros to airport. Best description...funky. If you can find something else I suggest you do. Very little English spoken by anyone in this neck of the woods,

Kaiserstrasse 8a Offenbach am Main HE

Hotel highlights

  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Business center

City Hotel Kaiserhof places you within a leisurely stroll of German Leather Museum and Klingspor Museum. This 50-room, 3-star hotel welcomes guests with conveniences like a restaurant, a business center, and a library. It's in central Offenbach am Main and also a short walk from Buesing Palais and Stadtbibliothek Offenbach.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 50 rooms are soundproofed and have an array of amenities, including refrigerators, free newspapers, and safes. TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities. Limited housekeeping is available.


Property features

Guests of City Hotel Kaiserhof enjoy access to WiFi in public areas, a meeting room, and a business center. If you drive, self parking is EUR 8.00 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 50 per vehicle. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Additional amenities include a computer station, a library, and express check-in.

Room options

Economy Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Comfort Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Comfort Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Economy Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 52 reviews