Italiana Hotels Florence4.0 out of 5.0
Recent guest reviews
價格適中, 服務親切, 早餐豐盛有水準, 公車站很近, 方便去市中心, 兩站即到購物中心, 服務人員年輕又認真專業, 無論是餐廳, 房間服務或是泳池清潔, 都很值得肯定。Very lucky choice, walking on the steet vey comfortable, no crowd or traffic jam, no need too close to those historic sites, 酒店對面有一家 日式中華料理餐廳, "豐" 午餐 buffet 才10歐元, 很不錯～
Great hotel, public bus stops at the hotel's front door. Very convenient if you have a car so you can park it, leave the car at the hotel and use the public bus. The room is clean and comfortable. Breakfast was very good, and the staff very friendly and always ready to help.
This hotel was amazing, close to the bus stop (take 23A from Santa Maria Novella and form Florence center). The staff was wonderful, the breakfast was impressive, the space was amazing. Two elevators that were very efficient, the pool and dining areas were beautiful. We would literally come back to this hotel and just stay on property for vacation it was so lovely! Will definitely be coming back! Got way more than we expected for what we paid! Thank you all!
Perfect hotel to visit Florence. Key points: 10 min from the center by Bus; the Bus stop is in front of the hotel; the hotel staff is helpful and nice; hotel facilities are good as well as the breakfast!
We had a great stay in the hotel . Room spacious beds comfortable shower has a good pressure . Rooms cleaned everyday great selection for breakfast and pool very clean . Reception staff really nice and helpful especially Gina who took the time to show us on a map that she had given us to go to the sights that we wished to see. Bus directly outside the hotel that takes 15mns to get into the town €1 .20 purchased across the road from the hotel all in all a great place to stay I can't understand the previous negative reviews not justified !!!
We stayed here for 2 nights and didn't enjoy it. The wifi connection was a disaster, the AC was just like blowing fan even after turning to the coolest temp :-/. The room interior was plain boring. The water in the pool was too cold. Our room keys didn't work-all 4 rooms. What a hassle to go down again to the reception and ask for replacement. The only good side here was the breakfast.
Very nice hotel. Good facilities, with a nice swim pool, restaurant and parking. Friendly and nice staff. Rich breakfast, modern and comfortable rooms. Everything very clean. Also transport to the mainly center and old town just at the door of the hotel. We had a really pleasant experience with this hotel. We recommend.
We were extremely disappointed by this hotel. The pool was always dirty, our room only got cleaned once in our 4 night stay even after we complained. The room had a damp smell to it and the sheets had stains. The staff were rude and unhelpful and told us our complaints are to go to booking.com who should have nothing to do with this matter. We ended up forfeiting the money we paid and left early. Truly disgraceful.
What an absolute disappointment of a hotel! We were so excited to stay here but the hotel and the pictures online don't match at all. The wifi was a disaster, the gas stations have better connection. The room was unfinished and the toilet dirty when we checked in (I cleaned it 😒). Service was shocking except for Gina, she was amazing . Location is far out and if you want to feel Florence, you are not going to feel it here. I would say avoid this hotel! I've been staying in backpackers for the other part of my trip and this hotel can seriously take some pointers!
It is a terrible hotel! The rooms smell like urine and the staff are unhelpful and rude. We ended up leaving a night early and staying somewhere else as they hadn't cleaned our room for 2 days even after we contacted the reception. It is so far out of the city too
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 1057 reviews