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De La Pace, Sure Hotel Collection by Best Western

3.0 out of 5.0

Recent guest reviews

I stayed in this hotel with my family from May 4 to May 6 The variety and quality of breakfast service was typical There was no room heating and air conditioning was cool at nights The building is old and needs renovation The hotel is near the bus stop

My husband and I stayed here two nights during a trip to Florence. We have traveled often, and are not picky people, but our experience at Hotel de la Pace was very disappointing. To summarize: 1. Shower drain did not work, which resulted in large accumulation of water and huge mess. We mentioned this to front desk staff twice, it was never fixed during our stay. 2. Upon arrival our bed-sheets had two small blood stains on them. This was resolved when mentioned to the front desk, but there was no apology. Granted, the stains were very small (size of pencil eraser), but still - disgusting. 3. Very uncomfortable bed and pillows. Like sleeping on a rock. 4. Very small elevator - it was a struggle to fit me and two suitcases inside (I'm 5'5 and 130lbs, not a huge person). Despite the negatives mentioned above, the hotel does offer a convenient location within a short walk of most main attractions. There were two very cute and friendly dogs that hung out in the lobby daily - we enjoyed seeing them each morning. Breakfast, which was included, had a decent selection. In my personal opinion this hotel is not worth the money. I felt it was far too expensive given the experience and accommodations. Personally, I would not recommend.

Stayed 2 nights on a business trip and, since I last stayed they have refurbished the rooms. One very neat idea is that they have a smartphone in the room at the guest's disposal, so that you need not worry about losing your personal data etc.. It offers internet acess and you can make free calls. The room itself is clean but fairly basic and the breakfast is very simple fare - fairly typical in Italy Overall I was a satisfied customer.

The location of the hotell is excellent just a short 10min straight forward walk to the Duomo! Rooms are clean and tidy and fairly spacious. Breakfast included which is a absolute stunner, could easily be served at a 5star hotell. Definite recommend if visiting Florence!

We stayed 3 nights at Hotel de la Pace in Florence. Reception staff were extremely friendly and helpful. The room was clean and tastefully decorated. Our room had a small balcony overlooking for the Duomo. Breakfast, again, everything what you need for a great start. The hotel is about 10 - 15 minutes walk from the city center and about 20 minutes walk from the train station. I would love to stay here again and hopefully we will. I can just recommend this hotel without doubt.

The best hotel,The best recepsion,veru tasty bbreakfast,Coffe,very friendly personal,The room wos everiday pretty&clean,tidy,tastefully arranged. In my NexT trip to Florenze I will definitely come back to this hotel.I strong recomended.

Situated close enough to the centre while not being in the tourist circuit. Very nice neighborhood near Botinical Gardens. Excellent breakfast and friendly staff. Would definitely return, nice clean rooms

I have stayed several times and always enjoy it. Friendly, helpful, efficient staff. Good location, in walking distance of centre. Good breakfast and snacks during the day. Rooms on fifth floor less good than others- small with hard beds. Others large and comfortable.

Stayed 2 nights oct 23/24 2017. Great location, very walkable to duomo. Decent breakfast included. Small room but nice. Only 2 problems are the bed mattress is horrible. It's like your laying on a box spring. I've slept in hotels, motels around the globe and it is up there as the worst. We piled up towels on the bed to soften it a bit. And the water pressure from the shower is minimal at best. I would stay here again if the mattress was upgraded.

Pros: 1. location was good, very close to the city center 2. spacious room with dressing corner 3. nice design inside the room Cons: 1. tiny and very slow elevator 2. needs renovation 3. bed is already worn though still confy 4. parking is located far from the hotel and very expensive. You should request at reception to bring the car at least 20 min before exit

Room options

Standard Room, 1 Twin Bed

Twin 1 | Sleeps 1

Standard Triple Room, 1 Queen Bed

Queen 1 | Sleeps 3

Family Room, 1 Queen Bed

Queen 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59.0% of guests recommend this hotel

Total of 230 reviews