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Hotel Albani Firenze

4.0 out of 5.0

Recent guest reviews

Hotel staff was very friendly. Building itself is very charming and old world. Breakfast was included: scrambled eggs were always cold and runny but otherwise great buffet breakfast service- the wait staff always went above and beyond. House keeping staff was very good as well. Room was always done and the linens were of good quality. The bed was very low but comfortable. The furniture is faded and some of the couches in the lobby are droopy and a bit dirty. This greatly diminishes the overall hotel experience fro the guest. I loved the courtyard area were sat to eat,drink and chat, except that my room was directly above it and all the cigarette smoke traveled up my window at night! Hotel has many amenities including a fitness room and a sauna. The building really is very beautiful!

Hotel was in a great location. The staff was very helpful and nice. Room was comfortable and nice.

Wonderful service, clean and spacious room. Perfect location if you are traveling by train since it's very close to the main station. I enjoyed my stay and would certainly coincider chooding this hotel for future travels.

This hotel is less than a block from the main train station in Florence and is very well appointed and comfortable. We stayed in a corner room with windows facing two direction. My husband and I had a king size bed (really two twins made up together) and they brought in a separate bed for my daughter that they placed in an alcove in the room. The breakfast was fabulous. It's in a nice location near reasonably priced and authentic restaurants--not like some of the tourist traps that overcharge for bad food in the main section of Florence.

This hotel is like a bulldog wearing lipstick. Every thing is just very mediocre. The bar service slow to nonexistent. Wifi slow. Decor wasn't remotely attractive in our room. Staff at desk and buffet very courteous and willing to help.

A very nice and comfortable hotel just one block from the train station.

very nice hotel. good bed, beautiful decor. Good breakfast. only problem is there WIFI dosent work at all. And you have to have them to call for the bartender. he dosent stay at the bar- which is inconvenient

Breakfast staff was very friendly and breakfast was excellent. Room was good. Only complaint was front desk staff provided wrong information about the bus system. Wanted to catch a bus to Fiesole. Were told you pay 1.50 euro per person to the driver. We presented our money to the driver who simply waived us onto the bus and pointed to the back. There was no one there to collect our money nor a ticket machine. before we arrived at our stop two ataf agents boarded the bus asking for tickets. We explained our situation but the whole thing appeared to be a tourist scam. threatened to be taken into police custody by ataf agents #4908 and #5255 and told to pay 100 euro. The whole thing looked like a set up between the bus driver and the ataf agents. Even locals on the bus were yelling at the agents backing our story and to just give us a warning as we were simply tourists that did not speak Italian but were seeking assistance and following instructions from our hotel front desk staff and the bus driver. Apparently at the destination, the corruption continued as many people were waiting at bus stop without tickets assuming that they could be purchased on the bus as the kiosks beside the bus stop did not sell tickets. The ataf agents proceeded to issue fines to everyone at the bus stop stating that they should have walked two blocks up the hill to buy tickets in the grocery store. How realistic is it for a tourist to know that?

Updated, very large rooms by Euro standards, staff was very helpful and excellent breakfast.

I love this hotel. This is my third stay here at this property. I choose it because of its' convenience and charm. it is a two minute walk from the Sta. Maria Novella train station. No need to take a cab! The staff is warm and helpful. Though I have had more elaborate breakfasts at other properties, it is good with a sufficient variety of choices. The rooms in the lowest category may be small by American standards but they are lovely and comfortable. This stay I booked a mid range room which was one of the largest I ever stayed in Italy. This is an outstanding boutique hotel. (Note I stay in hotels in the US over 150 nights per year. I also noticed this was chosen as a hotel for tour groups including the Marriott Vacation Club on this trip.). Great value!

We needed a place for the night near the train as we were leaving early in the am. It was close, quite and comfortable, with a great breakfast. Easy area to walk around.

great location close to train station and all the major attractions large room nice breakfast

hotel is old but nice ,best location and good staff

We were very happy with everything here. The room is big and the marble bathroom is beautiful. The location is wonderful, close to the train station and easy to go to all major attractions in Florence. We highly recommend this hotel.

If you're wanting to explore but just want a nice, clean, convenient place to stay.. This is perfect! The price was great, the Wi-Fi was free, everything was clean and suitable for a place you're really only going to shower and sleep in! Plus, there was free breakfast which was nice. Staff was great.

This hotel is just steps away from the train station but is away from the heavily-walked main streets, so it is quiet and safe. The suite we had for us and our two kids was huge and offered plenty of room to spread out. The breakfast was also great and the lobby and outdoor patio have lots of room to relax.

Very nice hotel. Room was very clean and comfortable. Front desk staff were extremely friendly and helpful - great customer service. Whenever we needed any travel help, museum tickets, etc., they cheerfully assisted us with it. I can't say enough good things about them. Breakfast buffet was excellent and the buffet staff was also excellent. These people know how to run a good hotel! Highly recommend!

We had a room with marble bathroom with all amenities. There was no arm-chairs for watching TV in the room. Breakfast is served in the hotel restorant with a reasonable variety of foods. There is a comfortable lounge down stairs with newspapers,one in the English language and a computer with free internet access.

The hotel was very welcoming. Just a few short blocks from the train station. Our room was very clean, very pretty and the breakfast was good. The staff helped with my electrical adapter, they had a box full of different kinds to share!

Close to the train station, but not close enough to be noisy. The hotel was beautiful, the beds were super comfortable and the rooms were elegant. The breakfasts were fine, nothing remarkable, but we loved our stay there. You could throw open the windows and shutters and let all the sunshine and Italian way of life into your room!

Room options

Classic Single Room

Twin 1 | Sleeps 1

Deluxe Double Room

King 1 | Twin 2 | Sleeps 3

Triple Room

King 1 | Twin 3 | Sleeps 4

Family Room

Twin 4 | King 1 | Sleeps 4

Guest reviews for Hotel Albani Firenze

Everyone (10) Couples (4) Family (6) Other (1)
4

comfortable hotel near train station.

Everyone

Hotel staff was very friendly. Building itself is very charming and old world. Breakfast was included: scrambled eggs were always cold and runny but otherwise great buffet breakfast service- the wait staff always went above and beyond. House keeping staff was very good as well. Room was always done and the linens were of good quality. The bed was very low but comfortable. The furniture is faded and some of the couches in the lobby are droopy and a bit dirty. This greatly diminishes the overall hotel experience fro the guest. I loved the courtyard area were sat to eat,drink and chat, except that my room was directly above it and all the cigarette smoke traveled up my window at night! Hotel has many amenities including a fitness room and a sauna. The building really is very beautiful!

By , from New York on Aug 21, 2017

5

great location!

Everyone

Hotel was in a great location. The staff was very helpful and nice. Room was comfortable and nice.

By , from new york, ny on Jul 27, 2017

Review comment responded on Aug 7, 2017

Dear Sir, many thanks for your feed back. We will try to do always better Best regards Michele Capobianco Reception Manager

5
Everyone

Wonderful service, clean and spacious room. Perfect location if you are traveling by train since it's very close to the main station. I enjoyed my stay and would certainly coincider chooding this hotel for future travels.

By on Jul 25, 2017

Review comment responded on Aug 14, 2017

Many thanks and best regards Michele Capobianco Reception Manager

5

very comfortable hotel close to train station and

Couples

This hotel is less than a block from the main train station in Florence and is very well appointed and comfortable. We stayed in a corner room with windows facing two direction. My husband and I had a king size bed (really two twins made up together) and they brought in a separate bed for my daughter that they placed in an alcove in the room. The breakfast was fabulous. It's in a nice location near reasonably priced and authentic restaurants--not like some of the tourist traps that overcharge for bad food in the main section of Florence.

By on Mar 11, 2017

Review comment responded on Mar 13, 2017

Dear Guest, Thank you for your nice review, we are pleased that you enjoyed your stay at our Hotel. We look forward to seeing you soon. Kind regards.

3

slow to zero bar service. bad wifi. ugly decor.

Everyone

This hotel is like a bulldog wearing lipstick. Every thing is just very mediocre. The bar service slow to nonexistent. Wifi slow. Decor wasn't remotely attractive in our room. Staff at desk and buffet very courteous and willing to help.

By on Nov 20, 2016

Review comment responded on Jan 3, 2017

Thank you for your review, we understand you don't like our Hotel but appreciated our service. Best regards

4

nice hotel, an easy walk from the train station

Everyone

A very nice and comfortable hotel just one block from the train station.

By on Sep 5, 2016

5

very beautiful hotel

Everyone

very nice hotel. good bed, beautiful decor. Good breakfast. only problem is there WIFI dosent work at all. And you have to have them to call for the bartender. he dosent stay at the bar- which is inconvenient

By on Aug 9, 2016

5

ataf bus agents preying on tourists

Everyone

Breakfast staff was very friendly and breakfast was excellent. Room was good. Only complaint was front desk staff provided wrong information about the bus system. Wanted to catch a bus to Fiesole. Were told you pay 1.50 euro per person to the driver. We presented our money to the driver who simply waived us onto the bus and pointed to the back. There was no one there to collect our money nor a ticket machine. before we arrived at our stop two ataf agents boarded the bus asking for tickets. We explained our situation but the whole thing appeared to be a tourist scam. threatened to be taken into police custody by ataf agents #4908 and #5255 and told to pay 100 euro. The whole thing looked like a set up between the bus driver and the ataf agents. Even locals on the bus were yelling at the agents backing our story and to just give us a warning as we were simply tourists that did not speak Italian but were seeking assistance and following instructions from our hotel front desk staff and the bus driver. Apparently at the destination, the corruption continued as many people were waiting at bus stop without tickets assuming that they could be purchased on the bus as the kiosks beside the bus stop did not sell tickets. The ataf agents proceeded to issue fines to everyone at the bus stop stating that they should have walked two blocks up the hill to buy tickets in the grocery store. How realistic is it for a tourist to know that?

By , from Florence on Jul 3, 2016

5

great hotel near the train station

Everyone

Updated, very large rooms by Euro standards, staff was very helpful and excellent breakfast.

By on Jun 5, 2016

5

convenience and comfort in florence

Everyone

I love this hotel. This is my third stay here at this property. I choose it because of its' convenience and charm. it is a two minute walk from the Sta. Maria Novella train station. No need to take a cab! The staff is warm and helpful. Though I have had more elaborate breakfasts at other properties, it is good with a sufficient variety of choices. The rooms in the lowest category may be small by American standards but they are lovely and comfortable. This stay I booked a mid range room which was one of the largest I ever stayed in Italy. This is an outstanding boutique hotel. (Note I stay in hotels in the US over 150 nights per year. I also noticed this was chosen as a hotel for tour groups including the Marriott Vacation Club on this trip.). Great value!

By , from Orange, CA on May 21, 2016