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Recent guest reviews

Everyone was very kind, accomadating. Because we came in last minute, they only had rooms for us for 3 nights. They were extremely helpful in finding us another hotel & even carried our bags there. I would highly recommended staying at the Adelaide Hotel Centrale!

My stay at this hotel was very pleasant. The staff was very accommodating, the rooms were very clean, the hotel's location was perfect. The best part was the size of the rooms and the bathrooms! Breakfast was amazing with many options. Would definitely recommend!

Great location. A short walking distance to many popular sites and close to the train station.

I stayed here one night and loved it overall. The relatively small hotel is located on a few floors of a grad old palazzo. The room had one of the coolest bathrooms I've seen in any hotel, and the decor was generally impressive. Very comfortable, clean, and soothing space, especially in the peak of summer. The hotel is in a very central but quiet location, steps from the Duomo. Not the cheapest option to be sure, but worth it if you're looking for a modern and relaxing atmosphere. The staff is friendly and efficient, and the buffet breakfast is above average. The only downside was the tiny crammed elevator and an overly elaborate and somewhat confusing system with codes to access the different floors and rooms, with old-fashioned keys that jammed in strange ways. Both another guest and I could not figure out the way to get into our respective rooms and had to call the night concierge, who was very nice about it. Still, when two people are having the same problem at the same time, it's evidence of.. a problem. Not a big deal, though. I would definitely stay here again!

This hotel was great, very accommodating, and close to the Duomo and Ponte Vecchio. We arrived around 12noon and hotel check-in wasn't until 3pm. There was a very clean spacious bathroom in the lobby where we were able to freshen up. We were able to lock our suitcases in a locker while we went to lunch and the front desk staff put in a request for our room to be cleaned next. We came back around 2pm and our room was ready and our luggage had been placed in the room already. The room was big and the bathroom was very spacious as well. Plenty of room to spread out. There was also a safe for our valuables. The hotel is only a couple of blocks to the Dumo, restaurants, and shops. We walked to the leather market and Ponte Vecchio easily. The breakfast in the morning was basic but great. It was just what we needed to start our day. Very pleased with this hotel, I will stay again!

Charming, modern and fresh. Breakfast is fantastic, with eggs or crepes and so much more. Staff helped us book tickets to a theater performance and gave spot-on advice on restaurants and museums.The location is truly central, and an easy trip from the airport or train station. The "Superior" room was spacious and comfortable, and the slippers were a nice touch.

The location is great. It's a very short walk to all major sights. Hotel was a perfectly average experience. The bed was comfortable but my room lacked basic things like cups. The breakfast offered many different options.

We stayed two nights in the second week of September : We walked from train station, it is so close well kept room great staff fast wi fi walking distance to all attractions, museum and academy would definitely recommend this hotel I'd definitely stay here

Excellent staff made the stay wonderful. The rooms were clean and quiet, despite the hotel being located in the heart of Florence. An excellent choice.

The hotel completely met our expectations. It could not be in a more convenient location, and the staff was extremely helpful.

This hotel is just thwo blocks form the Florence Duomo, but it is on a side street, that make it cozy and outside the noise and stress of the tourist. Beautifull lobby with a old meets new decoration done it a right way, with a complementary Aperitivo on the afternoon, Nice breakfast that you can order your eggs as you wish. The only bad thing is that if you are a light sleeper, do not get a ground floor room, there are street sweeper machines that go by the room window at 2 - 3 am. At first I Thought there were a storm outside, by the second night I figured it out that where the street cleaning sweeper. Thay may need sound proof windows.

First things first, this hotel's location is SUPERB. You truly can't beat it. The staff was friendly and the beds were actually pretty comfortable (due to their new mattresses). But, to our surprise, we weren't aware that the elevator they have fits basically one person. It was the smallest and scariest elevator I've ever been in. THEN, we get off the elevator and go through a maze to get to the end of a hallway to find out that we are required to go up at least 50 steps to get to the third floor (where our room was and several other rooms). We have been in Europe for weeks and have a lot of bags. I'm traveling with my 60 year old mother and I was appalled to find out that we had to carry our suitcases up all of those stairs! For the price, I wasn't pleased. What if we were traveling with someone in a wheel chair? When we got into our room, we were surprised (again) to find out that the room that we spent almost $1,000 on and was supposed to accommodate 3 people was actually quite small and reminded us all of a jail cell. It was disappointing. To their advantage, most rooms in Italy are like that but we weren't happy. The WiFi only worked in the lobby. The room had no working WiFi at all - we were told that it would work. The staff made up for a lot of this but we wouldn't stay there again.

Via dei Conti 3 Florence FI

Hotel highlights

  • Steps from Medici Chapels and San Lorenzo Church
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Duomo, Relais Hotel Centrale - Residenza D 'Epoca is next to popular attractions like Medici Chapels and San Lorenzo Church. This 35-room, 4-star hotel has free in-room WiFi along with a health club and a 24-hour business center.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. A hosted evening meal is available for a surcharge daily; reservations are required.


Rooms

All 35 soundproofed rooms provide minibars, free weekday newspapers, and free bottled water. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Frette Italian sheets and pillow menus ensure a restful night. Other amenities include safes, phones, and desks.


Property features

At Relais Hotel Centrale - Residenza D 'Epoca, guests have access to a health club, free WiFi in public areas, and a conference center. Valet parking is EUR 24 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 69 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Classic Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Double Room Single Use

1 Double Bed | 2 Twin Beds | Sleeps 1

Triple Room

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Deluxe Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Relais Hotel Centrale - Residenza D 'Epoca

Everyone (8) Couples (3) Family (2)
5
Everyone

By on Apr 8, 2019

Review comment responded on May 22, 2019

Thank you so much for choosing to stay with us and for providing us with your valuable feedback. We hope to see you again very soon!

5

very close to the duomo and other places to visit.

Everyone

Everyone was very kind, accomadating. Because we came in last minute, they only had rooms for us for 3 nights. They were extremely helpful in finding us another hotel & even carried our bags there. I would highly recommended staying at the Adelaide Hotel Centrale!

By on Jul 3, 2018

Review comment responded on Jul 18, 2018

first of all thank you for your wonderful review and we are so happy you spent wonderful time with us. The care and the attention to all details is very important and we are very proud when we meet our guests expectations. We sincerely hope you will come back to Visit Florence, and that you will decide to stay with us again! Warmest Regards

5

beautiful central hotel

Everyone

My stay at this hotel was very pleasant. The staff was very accommodating, the rooms were very clean, the hotel's location was perfect. The best part was the size of the rooms and the bathrooms! Breakfast was amazing with many options. Would definitely recommend!

By , from NYC on Feb 2, 2018

Review comment responded on Apr 2, 2018

Dear Anna, what a pleasure for us to read your excellet reviw. Thank you very much. We hope to see you again, Kind Regards

5

central florence

Everyone

Great location. A short walking distance to many popular sites and close to the train station.

By on Oct 26, 2017

5

beautiful modern rooms with very cool design

Everyone

I stayed here one night and loved it overall. The relatively small hotel is located on a few floors of a grad old palazzo. The room had one of the coolest bathrooms I've seen in any hotel, and the decor was generally impressive. Very comfortable, clean, and soothing space, especially in the peak of summer. The hotel is in a very central but quiet location, steps from the Duomo. Not the cheapest option to be sure, but worth it if you're looking for a modern and relaxing atmosphere. The staff is friendly and efficient, and the buffet breakfast is above average. The only downside was the tiny crammed elevator and an overly elaborate and somewhat confusing system with codes to access the different floors and rooms, with old-fashioned keys that jammed in strange ways. Both another guest and I could not figure out the way to get into our respective rooms and had to call the night concierge, who was very nice about it. Still, when two people are having the same problem at the same time, it's evidence of.. a problem. Not a big deal, though. I would definitely stay here again!

By , from Michigan, USA on Jul 11, 2017

5

nice hotel close to duomo

Everyone

This hotel was great, very accommodating, and close to the Duomo and Ponte Vecchio. We arrived around 12noon and hotel check-in wasn't until 3pm. There was a very clean spacious bathroom in the lobby where we were able to freshen up. We were able to lock our suitcases in a locker while we went to lunch and the front desk staff put in a request for our room to be cleaned next. We came back around 2pm and our room was ready and our luggage had been placed in the room already. The room was big and the bathroom was very spacious as well. Plenty of room to spread out. There was also a safe for our valuables. The hotel is only a couple of blocks to the Dumo, restaurants, and shops. We walked to the leather market and Ponte Vecchio easily. The breakfast in the morning was basic but great. It was just what we needed to start our day. Very pleased with this hotel, I will stay again!

By , from Long Island, NY on Apr 17, 2017

5

believe the reviews! believe the reviews!

Everyone

Charming, modern and fresh. Breakfast is fantastic, with eggs or crepes and so much more. Staff helped us book tickets to a theater performance and gave spot-on advice on restaurants and museums.The location is truly central, and an easy trip from the airport or train station. The "Superior" room was spacious and comfortable, and the slippers were a nice touch.

By , from Ohio on Jan 8, 2017

3

very central location.

Everyone

The location is great. It's a very short walk to all major sights. Hotel was a perfectly average experience. The bed was comfortable but my room lacked basic things like cups. The breakfast offered many different options.

By , from Rabat on Apr 2, 2016

5

family trip to florance

Couples

We stayed two nights in the second week of September : We walked from train station, it is so close well kept room great staff fast wi fi walking distance to all attractions, museum and academy would definitely recommend this hotel I'd definitely stay here

By on Sep 28, 2015

4

great location

Couples

Excellent staff made the stay wonderful. The rooms were clean and quiet, despite the hotel being located in the heart of Florence. An excellent choice.

By on Jul 28, 2015

Relais Hotel Centrale - Residenza D 'Epoca

Via dei Conti 3, Florence, FI 50123
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