Universo

3.0 star property

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Photo gallery for Universo

Superior Double or Twin Room | View from room
Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk
Reception
Deluxe Room | Minibar, individually decorated, individually furnished, desk
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123
  • Place, Basilica of Santa Maria Novella
    ‪1 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Deluxe Room

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Classic Double or Twin Room

8.4 out of 10
Very good
(13 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Superior Double or Twin Room

9.2 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Classic Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Florence

Located in Historic Centre of Florence, Universo is next to popular attractions like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This 3-star hotel has 42 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk - 0.0 miles
  • Piazza di Santa Maria Novella - 1 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles
  • Piazza della Signoria - 9 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Osteria e Vinaino Cicalone - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Trattoria La Madia - ‬3 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Storico Sabatini - ‬2 min walk

About this property

Universo

At Universo, guests have access to WiFi in public areas, a business center, and a computer station. There's free parking and an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, bidets, and slippers. Minibars, phones, and desks are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.
Property Registration Number IT048017A1SHCBGE33

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is free cancellation available at Universo?

Universo provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Universo?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Ponte Vecchio and Piazza della Signoria less than a mile away.

Is there parking available at Universo?

Yes, self parking is offered for free at the hotel.

Does Universo include a casino at the property?

No, Universo doesn't have a casino.

Is there an indoor pool at Universo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Universo?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Does Universo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Universo feature a restaurant that includes a breakfast menu?

No, Universo doesn't have a restaurant that serves breakfast.

Does Universo allow pets to stay free of charge?

No, pets aren't allowed at Universo.

Does Universo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Universo?

The closest major airport to Universo is Florence Airport, Peretola (FLR), which is 4.2 mi away (25 minutes by car).

Are there rooms with balconies at Universo?

Yes, some guestrooms at Universo offer a balcony/patio.

Universo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 811 reviews
Rating 8 - Good. 327 out of 811 reviews
Rating 6 - Okay. 148 out of 811 reviews
Rating 4 - Poor. 45 out of 811 reviews
Rating 2 - Terrible. 31 out of 811 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in great location, staff was friendly, overall the stay was very enjoyable
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Kyrylo

Liked: Cleanliness, staff & service

Great place for short stay

Perfect location with all the attractions in walking distance.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a friendly staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Luis Vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Florence. Location was perfect!!
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with suggestions for things to do, where to go etc.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Excellent location for a hotel. Friendly staff.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Seoung Kyung

Good location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hoteel

Nice and quiet central easy to get anywhere in florand A++
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. We found the location to be ideal for us!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the location and services provided.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Miss Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for location and facilities

Superb location, room and views. Lovely staff and really helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maryjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very pleasant and we enjoyed the cafes and plaza right outside the hotel. Desk staff was very pleasant and helpful. Beds were comfortable.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Eduardo López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, very near of the train station, near for the downtown and outside there's plenty of very good restaurants. The employess are very kind and the facilities are in a very good condition.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Very nice bathroom. Staff at front desk very helpful.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the wonderful view over the piazza
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Florence location!

The hotel was great! Perfect location, walk to everything. Nearby ATM, pharmacy and grocery. Plenty of restaurants near as well.
Stayed 3 nights in May 2023