Hotel Panorama3.0 out of 5.0
Recent guest reviews
The location of the hotel is very convenient. You can walk to the major tourist spots without taking any public transport. The bed is comfortable and the room is clean. The staff are also very nice. The bad thing about the hotel is its poor sound insulation. We can hear people walking in the upper floor in the morning. Beside, there are artworks hanging in each room. However, the artworks inside the room that we were staying is a bit scary. With people holding knife. It will be better if the topics of the artworks can be switched. But I will definitely stay here next time I visit Florence.
I booked this hotel (as a solo female conscious of my budget) based on the trip advisor reviews and the hotel's claims that it was in the centre of Florence. I also booked it as it was one of the most reasonably priced in an expensive city. My stay wasn't terrible but I don't think I would stay again. My first complaint is the staff - all the women I encountered were rude and cold on my arrival and departure, and I felt really unwelcome there. For a hotel that says it prides itself on its costumer service I was really, really disappointed. The room itself was ok, bed was a double but wasn't overly comfy, however the room was clean enough and was cleaned daily. The bathroom was small and the shower head was all blocked and it sprayed water all over the floor. While the room was comfortable enough it was dated and falling apart a little (especially the bathroom), as was the whole building. The included breakfast was great, with a beautiful view over Italy and a great selection of food and a coffee machine. I also wouldn't agree that the hotel is in the 'heart of the city' - I agree you can walk to quite a few things (across the city 30ish mins and train station at least 20), which is great if you like to walk, if not book somewhere closer. Average stay, there's definitely much better three star hotels - book somewhere else.
We went to Florence by car and need to park. The recepcionist told us that we were fined only because we stoped near the hotel to take the luggage from the van... then he told us they work with a garagge and wanted to charge us 35€ per day for parking. We did not know were the garage was...he told us...someone would pick the car and return the car two days later...(imagine what they could do with the car!!!). I insisted in asking if there was no cheaper way to park in Florence and the guy assured me that it was impossible, he told me the charges per day were 50€ anywhere in the city...and that the fine that we had was only "removed" if we decided to leave the van in the garage with whom they work...We started to find all that very weird...and i told him i would go to the police to confirm if we had really a fine only because we stopped to take the luggage from the car!!! I requested a paper confirming that we were staying at that hotel and went to the police, wich, by the way is a 10 minuts walking distance from the hotel. In the Police station we explained what was happening at the Hotel and the policeman told us that it seemed like the hotel recepcionist was trying to take advantage from us!!! He told us to go to the park "Parterre" and confirm the prices per day...Parterre park is a 10 minuts walking distance from the Hotel and guess what....much cheaper than the 50€ or 35€ the recepcionist told us we had to pay!!!! We parked for 10€ per day!!!! Two days parking in Florence was 20€ and not 70€ has he wanted us to pay in the garage he suggested.....This is very serious, they "steal" tourists with this scheme of parking in a garage instead of giving the correct information to tourists!!!And they have internet...if they go to Parterre park....they can inform very well that there (at Parterre) parking is cheaper and really close to their Hotel!!!! And the Policeman told us we could "open" a investigation if we wanted complain in a written way, but we did not want to loose more time with such dishonest people...it was once in life and never more! and thank god we were clever enough to investigate and find a cheaper place to park!!!
Hotel was close to most site seeing activities. On arrival there was no sign saying lobby was on the second floor or to let you know you were in the right place. After about five minutes a grumpy lady came down to tell us to go to second floor. We emailed ahead requesting an early check in with reply saying okay but when we showed up we had to wait until the official check in time of 2pm. While traveling outside the USA we depend on good WIFI for family connection and check in, the WIFI was down about 30% of the time we were there. I tried to adjust AC thermostat but it was preset to warm for me. Shower was so small if you dropped the soap you had to go outside to pick it up. Breakfast was tried one morning but too busy with a large group of high school kids. The price was okay for the area but I wouldn't recommend going back.
My friend and I stayed two nights in Florence. We were very happy to choose the hotel Panorama with a breathtaking panoramic view of the historic town! There is nice and friendly staff who are ready to answer your questions, and serve your needs. The room was clean, and breakfast was very tasty! Thank you, hotel Panorama. You are the best! A nice place for nice people:)
Second time to Italy last year Rome I found the hotel pleasant and the staff very helpful, iv never been a fan of continental breakfast but this place converted me ,how can you not enjoy a meal with such a view ,the room was clean and bed linen and towels changed the hotel is in walking distance to all attractions and you can jump on a train to pisa .to people who complain about the lift you must remember this is a very old building I'm surprised they got one in the first place ,warning if you have addictive nature don't go to Italy im booking for next year stayed room 8, 08 09 16 to 13 09 .thanks staff
Very central close to all the best attractions in the city in a 5 mins walk. It's nice, the rooms have the best air conditioning I've ever had in a hotel, they have been recently refurbished and are nice and home like. Would definitely recommend this hotel as it's great and also affordable.
Love this hotel. Have stayed several times. For a budget hotel it is great. The staff are fantastic always helpful.. wacky Roman done on a budget but all with air on Position is great for all the sites. Parking and the best restaurant in Florence close at hand.
This was a lovely hotel with much needed air conditioning, nicely decorated rooms and a comfy bed. There is a rooftop terrace as well with a lovely view of florence. The staff were lovely and extremely helpful. My only criticisms would be the wifi signal and the breakfast was a little disappointing, although they did have some gluten free options.
The staff at Hotel panorama were lovely. We had trouble with our booking when we arrived due to our travel agent and the ladies on reception did everything they could to help us out and find a solution! The room was clean and spacious and the breakfast selection was excellent. The hotel also has a very beautiful and underused terrace on the top of the building with a truly panoramic view of Florence. Very good for star gazing. Location was also good with everything in walking distance and a bus station around the corner which took us quickly out into the surrounding hills. We have stayed in lots of 2/3 star hotels in popular European cities and this was by far one of the best. Charming, friendly and would recommend to anyone staying in Florence!
Located in Historic Center - Downtown, Hotel Panorama is within a 5-minute walk of Accademia Gallery and within 15 minutes of other popular attractions like Cathedral of Saint Mary of the Flower. This 31-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and concierge services. Centrally located in Florence, the hotel is also a short walk from San Lorenzo Church and Florence Baptistery.
Start your day off right with buffet breakfast, which is served for a fee from 8 AM to 10 AM.
All of Hotel Panorama's 31 rooms are recently renovated and have an array of amenities, including refrigerators, phones, and desks. LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bidets.
At Hotel Panorama, guests have access to a rooftop terrace, free WiFi in public areas, and a computer station. Self parking is available for EUR 26 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a library and express check-out.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 555 reviews