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Tivoli Palazzo Gaddi Firenze Hotel

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant
VIP Access

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Photo gallery for Tivoli Palazzo Gaddi Firenze Hotel

Exterior
Superior Room | Minibar, in-room safe, desk, laptop workspace
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
Via del Giglio 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, desk, laptop workspace

Premium Room (View)

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Large)

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Minibar, in-room safe, desk, laptop workspace

Suite (Duplex)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Tivoli Palazzo Gaddi Firenze Hotel is within a 5-minute walk of Piazza di Santa Maria Novella and within 15 minutes of other popular attractions like Cathedral of Santa Maria del Fiore. The 86 rooms at this 5-star hotel include minibars, espresso makers, and LED TVs.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.1 miles
  • Via de' Tornabuoni - 2 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Ponte Vecchio - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Trattoria La Madia - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk

About this property

Tivoli Palazzo Gaddi Firenze Hotel

Luxury hotel with a 24-hour front desk and a restaurant
At Tivoli Palazzo Gaddi Firenze Hotel, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this luxury hotel include a porter/bellhop, wedding services, and a reception hall.
Guests can expect free wired internet and 40-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Rooftop
  • Milton Bar & Bistrot
  • Terrae Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs and cats only
  • 2 total (77 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Nearby parking fee: EUR 40 per day (207 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.
Property Registration Number IT048017A1BRN9MSE2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tivoli Palazzo Gaddi Firenze
NH Collection Firenze Palazzo Gaddi
Tivoli Palazzo Gaddi Firenze Hotel Hotel
Tivoli Palazzo Gaddi Firenze Hotel Florence
Tivoli Palazzo Gaddi Firenze Hotel Hotel Florence

Frequently asked questions

Is a free cancellation option available at Tivoli Palazzo Gaddi Firenze Hotel?

Tivoli Palazzo Gaddi Firenze Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Tivoli Palazzo Gaddi Firenze Hotel?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella, and within a 10-minute walk of Cathedral of Santa Maria del Fiore and Piazza del Duomo. You'll also find Piazza della Signoria and Ponte Vecchio less than a mile away.

Is there parking available at Tivoli Palazzo Gaddi Firenze Hotel?

No, there isn't parking available at the hotel.

Does Tivoli Palazzo Gaddi Firenze Hotel feature a casino?

No, Tivoli Palazzo Gaddi Firenze Hotel doesn't have a casino.

Will I find an indoor pool at Tivoli Palazzo Gaddi Firenze Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tivoli Palazzo Gaddi Firenze Hotel?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and free Internet access.

Does Tivoli Palazzo Gaddi Firenze Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tivoli Palazzo Gaddi Firenze Hotel have a restaurant that serves breakfast?

Yes, Tivoli Palazzo Gaddi Firenze Hotel serves buffet breakfast for a surcharge each morning at Terrae Restaurant.

Will Tivoli Palazzo Gaddi Firenze Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tivoli Palazzo Gaddi Firenze Hotel for a fee of EUR 35 per pet, per night.

Does Tivoli Palazzo Gaddi Firenze Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Tivoli Palazzo Gaddi Firenze Hotel?

The closest major airport to Tivoli Palazzo Gaddi Firenze Hotel is Florence Airport, Peretola (FLR), which is 4.5 mi away (27 minutes by car).

Can I book a room with a balcony at Tivoli Palazzo Gaddi Firenze Hotel?

Yes, some guestrooms at Tivoli Palazzo Gaddi Firenze Hotel offer a balcony.

Does Tivoli Palazzo Gaddi Firenze Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Tivoli Palazzo Gaddi Firenze Hotel.

Tivoli Palazzo Gaddi Firenze Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 215 out of 255 reviews
Rating 8 - Good. 23 out of 255 reviews
Rating 6 - Okay. 9 out of 255 reviews
Rating 4 - Poor. 2 out of 255 reviews
Rating 2 - Terrible. 6 out of 255 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff .. great location .. there was a water spray (shattaf) in our room 😍 .. special and big thanks to ‘’Alessa’’ for her professional service and help (I hope that I wrote her name correctly😅)
Stayed 2 nights in Aug 2025

10/10 Excellent

RITA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely service I would definitely book it again when I’m in Florence again. ❤️ all the staff very friendly and helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tarannom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shinjiro, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed my stay. The hotel was clean and had a fancy, European-inspired feel. The staff were all very nice and helpful. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

jhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheldon

Traveled with group, Traveled with partner
Liked: Amenities
Beautiful classic but modern hotel in great location
Stayed 2 nights in Jun 2025

10/10 Excellent

matt

Stayed 1 night in Jun 2025

6/10 Okay

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is nice but there is nothing special about the rooms, and there are no amenities. Stay was fine but it's not worth the money by a long shot
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best doorman on the Planet . Recognized my wife and I from 18 months ago. Great experience. Great people. Will recommend and be back.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Always looking forward to staying there. The staff are so friendly and welcoming. The concierge always recommends the best dining options. The amenities in room need to be upgraded a bit especially the body lotion otherwise everything is perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not want to leave this hotel. Absolutely beautiful interior, from the entry to the library like lobby and gorgeous bar. Loverly dining area. Fabulous breakfast, lovely and accommodating staff, loved the doorman! Great accessible location. Beautiful spacious room with a view of the Duomo. What a find! And I must admit, I am a hard to please person :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing Everything was perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay , the staff were very nice and kind. The room was super clean and great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 10 stars for this hotel I would. the location is perfection, the hotel is beautiful, rooms are clean and comfortable, the staff is truly the heart of this property! A special shout-out to Antonella, Dario and Nolvin. Thank you for your kindness and making our stay so memorable. You're the BEST!!! I pray all are well after the floods. We will definitely be back - and if you are into fine dining the meal we had at their restaurant was one of the best we have ever had! THANK YOU!!! A
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph, Concord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Great location, beautiful property and staff SO kind and helpful. We need a six star category for this hotel. It exceeded five star expectations in every way.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with a great staff and perfect location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! We dined in and the food was Michelin Star amazing. Beautiful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room and great breakfast. The best we had to date in Italy
Stayed 3 nights in Mar 2025

10/10 Excellent

shannon

Stayed 1 night in Feb 2025

10/10 Excellent

BARAK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very beautiful hotel! Great service!
Stayed 4 nights in Jan 2025

8/10 Good

JORGE

Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most impressive hotel.

Fabulous hotel. The staff are exquisitely attentive. We loved every minute of our stay. We recommend dining at the hotel after a long day when you do not feel like going out again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024