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JR Hotels Hermes Firenze

Property class: 3

Choose dates to view prices

Photo gallery for JR Hotels Hermes Firenze

A hotel facade with three entrances, each marked with the hotel's logo and name.
A staircase with beige steps and a metal railing, leading to a landing with a poster of a sunset cityscape.
A hotel room with a bed, a nightstand, a mirror, and a cityscape painting on the wall.
A modern bathroom with a marble wall, a glass-enclosed shower, a white sink, and a toilet.
A reception area with a sign listing room types and locations, a potted plant, and a suitcase.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Alamanni 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Place, Piazza della Signoria
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Single Room, Private Bathroom

A hotel room with a bed, bedside table, and a wall-mounted artwork.

Single Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Private Bathroom

A hotel room with a bed, a bathroom, a wardrobe, and a desk with a computer.

Classic Double or Twin Room, Private Bathroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom, Private Bathroom

A hotel room with two beds, a bedside table with a phone, a plant, and a window with curtains.

Classic Triple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, 1 Bedroom, Ensuite (French bed)

A single bed with white bedding, a bedside table, a wall-mounted mirror, and a window with daylight.

Economy Double Room, 1 Bedroom, Ensuite (French bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double classic

Minibar, in-room safe, WiFi (free), bed sheets

Double classic

  • 193 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double smart

Minibar, in-room safe, WiFi (free), bed sheets

Double smart

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

DOUBLE ECONOMY

  • Sleeps 4

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About the neighborhood

Florence

Located in Historic Centre of Florence, JR Hotels Hermes Firenze is a leisurely stroll from popular sights such as Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. The 19 rooms at this 3-star hotel include minibars and TVs.

What's nearby

  • Piazza di Santa Maria Novella - 8 min walk - 0.5 miles
  • Basilica of Santa Maria Novella - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 13 min walk - 0.7 miles
  • Piazza della Signoria - 16 min walk - 0.9 miles
  • Ponte Vecchio - 17 min walk - 1.0 mile

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪Bar Tonarelli - ‬4 min walk
  • ‪All'Antico Vinaio - ‬3 min walk

About this property

JR Hotels Hermes Firenze

At JR Hotels Hermes Firenze, guests have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area.
Guests can expect free WiFi and 32-inch TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are also available. Change of towels is available on request.

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Sep 20 - Sep 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (34 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total (44 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT048017A163B5RFL2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hermes Florence

Hotel Hermes Florence

Hermes Hotel Florence

Hotel Hermes Hotel

Hotel Hermes Florence

Hotel Hermes Hotel Florence

Frequently asked questions

Are free cancellation options available at JR Hotels Hermes Firenze?

JR Hotels Hermes Firenze provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JR Hotels Hermes Firenze?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at JR Hotels Hermes Firenze on Oct 12, 2026 start from $219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to JR Hotels Hermes Firenze?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. You'll also find Piazza del Duomo and Ponte Vecchio less than a mile away.

Is there parking available at JR Hotels Hermes Firenze?

No, there isn't parking at this hotel.

Does JR Hotels Hermes Firenze have a casino?

No, JR Hotels Hermes Firenze doesn't have a casino.

Will I find an indoor pool at JR Hotels Hermes Firenze?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JR Hotels Hermes Firenze?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a minibar as well as a 24-hour front desk.

Does JR Hotels Hermes Firenze have a hot tub?

No, this hotel doesn't have a spa tub.

Does JR Hotels Hermes Firenze have a restaurant with a breakfast menu?

JR Hotels Hermes Firenze offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will JR Hotels Hermes Firenze allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at JR Hotels Hermes Firenze for a fee of EUR 15 per pet, per night.

Does JR Hotels Hermes Firenze have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from JR Hotels Hermes Firenze?

The closest major airport to JR Hotels Hermes Firenze is Florence Airport, Peretola (FLR), which is 3.9 mi away (9 minutes by car).

Are there rooms with balconies at JR Hotels Hermes Firenze?

No, there aren't any guestrooms with balconies at JR Hotels Hermes Firenze.

JR Hotels Hermes Firenze Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

KAAN

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay liked it
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place only rooms in front you hear the tram a little
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location to train terminal.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/building was clean and properly maintained
Stayed 1 night in May 2026
Verified review

8/10 Good

Jongwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location right in front of Firenze Santa Maria Novella station. The only weakness was its tiny sink.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean comfortable and they thought of everything - the breakfast seemed to go on and on into forever.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service
We stayed here one night to be near the train. Extremely clean and the staff was very helpful and friendly. Easily accessible from the train station. Easy to get wherever you need to go. Would stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great location everything within walking distance
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable space. Staff very timely and attentive
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a solo trip to Florence. Very convenient location next to the train station. Room was nice and had good air conditioning!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the middle of historic center, even though the train station is across the street. Newly renovated, clean and neat. Nice and helpful staff.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Close to the train station, which was convenient but it is loud.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated and it’s very clean. The beds were amazing and super comfortable. It was so convenient for us as it is right across the street from the train and the tram station, so we didn’t have to drag our luggage very far! I felt completely safe. The walls were a little on the thinner side, but overall I highly recommend this hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean. Really new. Lovely staff. Trams outside are noisy so bring earplugs.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Bevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with large room and bathroom. Bed was comfy but you have to ask for a blanket. Convenient to train station but about 15-20 min walk to sites and dining. Lots of high end stores for shopping are nearby. Staff were wonderful! Very nice and attentive. Elevator was not so good - plan on using the stairs. We enjoyed our stay here.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room. Area seems sketchy but we had no issues.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Marge

Liked: Cleanliness, staff & service
Disliked: Amenities
This is not a hotel. This is a spartan bedroom with a tight bathroom. More a hostel than a hotel. The room was clean. Very noisy at night with streetcars and noise from the train station. We checked out after the first night. Absolutely no amenities! Desk clerk was very nice. Area nearby felt very unsafe. We found a lovely boutique hotel with all amenities, breakfast, bar, laundry and wonderful staff at per night cost less than the Hermes. I would like a refund for the five days I did not stay. Thus is not a hotel!!!
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

susmita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was okay bathroom was not comfortable to use, basin small all water went on floor while using it. No kettle to make tea or coffee. rest room was clean all coridoors and lift is very small tunnels.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Cecilia

Liked: Cleanliness, amenities
Great location, very clean room housekeeping was fantastic. Don’t let the abandoned businesses next door deceive you, it’s safe and nice. However the AC was on and room was still hot. Left the window open to keep the room cool and mosquitos kept coming in and biting us in our sleep. So either be hot and uncomfortable at night or risk getting mosquitos bites.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Poor TV connection. Unable to connect to satellite.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Camera pulita, personale disponibile e gentile, stanza molto piccola, bagno decoroso, colazione minima industriale. Veramente vicina alla stazione.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell, veldig sentralt, nært til alt. Hyggelig betjening. Rene rom. Om du er var på lyder, så er ikke dette hotellet for deg. Veldig bråkete pga trikken som kjører forbi og tynne vegger.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

HAMILTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, bom café da manhã!
Stayed 3 nights in May 2026