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c-hotels Club

4.0 out of 5.0

Recent guest reviews

Hotel is at a walking distance from the train station and also from all the starting points of tours They suggested a tour on arrival which actually turned out to be the best we had - Cinque Terre trek Very helpful staff and prompt at resolving queries Room was spacious enough with all amenities and very quiet at night Breakfast could have some more options but the friendly staff serving cookies with so much attention to everyone made up for it!!

4 minute walk to train station , heaps of great restaurants within walking distance. Good size rooms , awesome bathroom. Breakfast was a winner , so much to choose from but the highlight of our stay here was the staff , absolutely amazing , highly recommend

We stayed here for two nights after arriving from Canada. This is a great starting off point! The location is lovely, just close enough but just far enough at the same time. Check in was a breeze. The rooms are well appointed but small. Would certainly recommend for convenience!

Stayed over for two nights; the hotel is close to the train station and Florence hub. Our room was clean, interior good and comfortable. The reception staffs were very nice and check in/out was easy. We did not opt for breakfast. We would stay again it provided us with a good base; the price reflects what it offers. It doesn’t have a restaurant but you are in the hub of Florence. And there is a supermarket next door. I would have scored above average for a restaurant/bar; but then the price would properly increase. I would stay again

The hotel is less than 5 mins walk from the main train station and walking distance to many attractions in Florence. Many shops and restaurants around the hotel. Carrefour express is just next door which makes it convenient for us to buy snacks and beverages. The room is small which is typical of most hotels in Europe, but it is clean and cosy. The wifi is strong. Most of the staff are friendly with the exception of a guy who appears to be very impatient especially when you ask him for some directions to main attraction. Breakfast is good with wide varieties. I would recommend this hotel if you want to stay near to the train station.

I stayed there for 4 days/ 3 nights (Oct 9-11) All staffs are friendly, sincere and caring. Highly recommended, I’ll defiinitely recommend this hotel to friends. Thank you Elena, Sara, one gentleman with beard works at the concierge, another gentleman works at the kitchen/ dining room (do apologies as I didn’t get your name). You all are amazing! Thank you and hope to see you next time.

Great hotel just steps away from the train station. Close to Mercado Centrale and 10-15 walk to most other attractions and church's. This hotel was very clean and had an amazing bathroom. Looked to be recently remodeled. Checkin process was easy and they had a small breakfast in the morning including yogurt, breads, eggs, deli meats and cheeses. The wifi worked great and the staff was super friendly. No complaints at all!!

After arriving in Florence late evening we could not have been greeted by friendlier faces. The staff on reception were very warm and welcoming, they gave us an option of having two separate beds or a double and all the information we would need for our stay. The room was not the biggest but it was very comfortable. Inspire of the heat outside the room was always cool, we didn’t find it too noisy as long as your window is shut properly and the items in the mini bar are free which was a nice touch. Our room was cleaned every day, the breakfast was more than enough to start the day and the location was a true highlight! On our last morning in Florence we took a final walk all around the city and made it back to the hotel within the hour, the location truly is amazing. It was especially nice to see such friendly faces every morning and evening. One member of staff even assisted us in confirming our return transfer by phone; an experience which can usually be intimidating for non-Italian speakers but they were happy to help! Will definitely be staying here again in future, thank you for a wonderful stay.

Mini bar is complimentary so take advantage. Room was ok. Breakfast was great and did have a gluten free basket for me. Food staff particularly good especially Boucara - who always made me a fabulous cappuccino to start my day. Reception staff could have been friendlier.

The room on the main floor was noisy and in the service corridor, subject to foot traffic and maids and cleaning staff preparing for service chatting next to our door. free breakfast is nothing to write home about, your better off saving your petite for what Florence has to offer. Location is next to the train station about 15-20min walk to the city center

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 846 reviews