Hampton Inn Suites FlorenceDowntown2.5 out of 5.0
Recent guest reviews
The only complaint I had was there was no cold water in my shower only hot water and I was unable to shower due to this. Hotel staff did not seem to concerned regarding this inconvenience.
The staff at the Hampton Inn Downtown were very friendly and helpful. The morning continental breakfast was very good and the staff serving were cheerful and helpful. The rooms were clean and comfortable.
Check in and everything was great, no complaints. We enjoyed our stay, room was clean, and staff called within a few minutes after our check-in to ask if everything was as we expected, which was a nice personal touch.
Our great experience started with check-in: it took us about a minute to check-in and get our room keys. Our suite was spacious and very clean and quiet. Breakfast was outstanding, the staff even came to our table to see if we needed anything as we ate! Overall this hotel was excellent! It would have been helpful to have more information in the rooms about local restaurants and attractions.