Hampton Inn Florence Midtown2.5 out of 5.0
Recent guest reviews
We were evacuates from Florida bc of hurricane Irma and this hotel and the local churches went above and beyond for all of us. Everything was great from staff to room cleanliness to breakfast. Great place!
At was our first time in Alabama state and we really felt like at home! Thank you for being soo wonderful Marion and Destiny at the reception, Austin the sales and cute lady with two pony tales who serve us breakfast. For our entire stay they took care of us and answered all questions. Amazing people made our stay easy and very comfortable. We definitely will try to stay at Hampton inn again, also don't hesitate to visit Sweet Florence, Alabama ))! Thank you from Alina, Flo and Elsa
Best trip I have ever taken even through it was because of the hurricane. The attitude and customer I have ever experienced we was out of food and everyone made sure we had food and supplies I will forever come to this hotel
I always stay here as it is convenient to my sisters home. It is easy to get to as I know how to come in the" back way", avoiding lots of traffic downtown. The rooms are comfortable and clean. The lobby is comfortable. I like the new breakfast room,too. Breakfast is very good w/lots of choice! There is coffee all day and fresh fruit available,too! The staff has always been friendly and helpful! Someone had a problem starting their car, asked for help, then the gal on the desk asked who had cables,someone did,and they got the man's car started! That's going the extra mile!
Great room and staff, just need a little work on the bed. The staff was friendly and the Complimentary Breakfast was appetizing and great coffee. The hotel elevator may need to have a little maintenance. We were there visiting our daughter and her and her boyfriend came and visited with us and the spacious room was quiet enjoyable.
Internet is useless. Most of the time stays out of connection and if it connects by some chance, speed is awful. Me and my friend had a hard time for connecting wifi. Breakfast is not having good options. Staff is helpful and kind. Rooms smells for initial time and pool is not clean
The entire staff here is friendly and welcoming. I travel a lot for work and stay in hotels for most of the year. In addition, I always try to stay at a Hampton or other Hilton brand hotel. I can assure you that it will be difficult to find another hotel of any brand that has a staff as friendly and helpful as this one. This was my first stay in this location (it will not be my last) and I was treated like the best customer they'd ever had. Many places are nice to you and smile, but you can actually feel the sincerity of the staff here. The room itself was immaculate! It could have and in all honesty should be a model for all Hampton's.
I love the beds here. Can you tell? You can even buy the mattress, bedding, all of it from a special website! We've stayed here three times over the years, each time in their top-of-the-line whirlpool suite. Each time the rooms have been immaculate, the staff friendly, and you get a lot of bang for your buck. The last time, however, there was a bit of a bug problem. Not bed bugs so don't worry or panic but it seemed they skimped on the pest control. That didn't discourage us, though. We'll definitely be back. P.S. - The beds! :D
This was a great place to stay. Breakfast staff were so pleasant and hospitable. We enjoyed the breakfast that included some great omletes smoked sausage and a waffle iron. It was an excellent overall experience. Upon our arrival the desk worker was very organized and expedited our check in. He also offered to help with restaurant choices, directions around town, and the shopping areas in town.
The bathroom needed to be clean and the hallway stunk like cigarette smoke, but besides for that it was good. I was a little disappointed I didn't get my Hilton honors bag as well and I had to go back down to ask for it, the lady seemed annoyed and only gave me waters.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 370 reviews