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Donati Luxury Tower Suites

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Rooftop terrace
Property video
Luxury Suite, 1 Bedroom, City View (Dante) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Panoramic Suite, 1 Bedroom, Hot Tub (Lorenzo il Magnifico) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Piazza Santa Elisabetta, 1, Florence, FI, 50122
  • Place, Cathedral of Santa Maria del Fiore
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, City View (Gemma)

Junior Suite, City View (Gemma) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, City View (Gemma)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Sauna, City View (Vasari)

Family Suite, 2 Bedrooms, Sauna, City View (Vasari) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms, Sauna, City View (Vasari)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 914 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Exclusive Suite, 1 Bedroom, Terrace, City View (Buonarroti)

Exclusive Suite, 1 Bedroom, Terrace, City View (Buonarroti) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Exclusive Suite, 1 Bedroom, Terrace, City View (Buonarroti)

  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom (Botticelli)

Deluxe Suite, 1 Bedroom (Botticelli) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Deluxe Suite, 1 Bedroom (Botticelli)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, City View (Donatello)

Luxury Suite, 1 Bedroom, City View (Donatello) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom, City View (Donatello)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Leonardo)

Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Leonardo) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Leonardo)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, City View (Machiavelli)

Luxury Suite, 1 Bedroom, City View (Machiavelli) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Luxury Suite, 1 Bedroom, City View (Machiavelli)

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, City View (Raffaello)

Luxury Suite, 1 Bedroom, Hot Tub, City View (Raffaello) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom, Hot Tub, City View (Raffaello)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, City View (Dante)

Luxury Suite, 1 Bedroom, City View (Dante) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Luxury Suite, 1 Bedroom, City View (Dante)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Giotto)

Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Giotto) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom, 2 Bathrooms, City View (Giotto)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite, 1 Bedroom, Hot Tub (Lorenzo il Magnifico)

Panoramic Suite, 1 Bedroom, Hot Tub (Lorenzo il Magnifico) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Panoramic Suite, 1 Bedroom, Hot Tub (Lorenzo il Magnifico)

  • City view
  • 742 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, City View (Brunelleschi)

Luxury Suite, 1 Bedroom, City View (Brunelleschi) | Living area | 65-inch flat-screen TV with satellite channels, TV, heated floors

Luxury Suite, 1 Bedroom, City View (Brunelleschi)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Florence

Located in Historic Centre of Florence, Donati Luxury Tower Suites is adjacent to Cathedral of Santa Maria del Fiore and within a 5-minute walk of other popular sights like Piazza della Signoria. This 12-room, 5-star hotel welcomes guests with in-room amenities like refrigerators, microwaves, and minibars.

What's nearby

  • Cathedral of Santa Maria del Fiore - 2 min walk - 0.1 miles
  • Piazza del Duomo - 2 min walk - 0.1 miles
  • Piazza della Signoria - 3 min walk - 0.2 miles
  • Piazza di Santa Maria Novella - 6 min walk - 0.4 miles
  • Uffizi Gallery - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 44 min drive

Restaurants

  • ‪Venchi - ‬2 min walk
  • ‪Tehran Cucina Persiana - ‬1 min walk
  • ‪Perchè No? - ‬2 min walk
  • ‪Coronas Cafe - ‬1 min walk
  • ‪Ristorante Paoli - ‬1 min walk

About this property

Donati Luxury Tower Suites

Guests staying at Donati Luxury Tower Suites enjoy free WiFi in public areas, a computer station, and a porter/bellhop. Parking is available for EUR 40 per day (EUR 40 per day for valet parking), and there's also a train station shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. This luxury hotel also has wedding services.
65-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and stovetops.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Calimala Florence
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  • Free WiFi
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  • Air conditioning
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9.6 out of 10, Exceptional, 1,013 reviews
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The price is $471
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:30 PM (EUR 30 per day)
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Things to do

  • Private wine tours

Family friendly

  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 1100
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 80.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 30 per day (1969 ft away; open 7:00 AM to 11:30 PM)
  • Rollaway bed fee: EUR 80.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar and geothermal energy, plus a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Donati Luxury Tower Firenze
Donati Luxury Tower Apartment
Donati Luxury Tower Apartment Firenze
Donati Luxury Tower Apartment Florence
Donati Luxury Tower Apartment
Donati Luxury Tower Florence
Apartment Donati Luxury Tower Florence
Florence Donati Luxury Tower Apartment
Apartment Donati Luxury Tower
Donati Luxury Tower Florence

Frequently asked questions

Is a free cancellation option available at Donati Luxury Tower Suites?

Donati Luxury Tower Suites offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Donati Luxury Tower Suites?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Donati Luxury Tower Suites on Jul 9, 2026 start from $617, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Donati Luxury Tower Suites?

This hotel is situated in Historic Centre of Florence, just steps from Piazza della Signoria and Cathedral of Santa Maria del Fiore, and within a short walk of Uffizi Gallery. You'll also find Ponte Vecchio and Piazza di Santa Maria Novella less than a mile away.

Is there parking available at Donati Luxury Tower Suites?

Yes, valet parking is offered for EUR 40 per day and self parking is available for EUR 40 per day.

Are there luxury amenities available at Donati Luxury Tower Suites?

Yes, some luxury features of this hotel include a chef service, concierge services, and private wine tours.

Does Donati Luxury Tower Suites feature a casino at the property?

No, Donati Luxury Tower Suites doesn't have a casino.

Is there an indoor pool at Donati Luxury Tower Suites?

No, there is no indoor pool at this hotel.

Is Donati Luxury Tower Suites good for couples?

There are many amenities for couples at this hotel, including a chef service and champagne service as well as proposal/romance packages.

Does Donati Luxury Tower Suites have a hot tub?

No, but some guestrooms at this hotel feature sauna.

Does Donati Luxury Tower Suites feature a restaurant that includes a breakfast menu?

No, Donati Luxury Tower Suites doesn't have a restaurant that serves breakfast.

Does Donati Luxury Tower Suites allow pets to stay free of charge?

No, pets aren't allowed at Donati Luxury Tower Suites though service animals are welcome.

Does Donati Luxury Tower Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Donati Luxury Tower Suites?

The closest major airport to Donati Luxury Tower Suites is Florence Airport, Peretola (FLR), which is 21.7 mi away (44 minutes by car).

Are there rooms with balconies at Donati Luxury Tower Suites?

Yes, some guestrooms at this hotel offer either a deck/patio and a terrace where guests can enjoy city views.

Does Donati Luxury Tower Suites have a wedding venue?

There are wedding services available at Donati Luxury Tower Suites if that's in your vacation plans.

Donati Luxury Tower Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 59 out of 68 reviews
Rating 8 - Good. 5 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and plenty of space for a family of 4 - centrally located next to great shopping & restaurants.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shahzad

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel has an excellent location in the center of town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, amenities
The entire room was absolutely stunning and spacious. the staff was so nice and helpful. the view was absolutely outstanding.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karrie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property with exceptional staff and service!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

asko

Great room and very pleasant service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Virendra

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and staff and great location! Be
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sanjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and amazing staff
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, posh hotel in a perfectly central location.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Central location. Very large modern clean room.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in the middle of old Florence. Walk to everything yet private. Very friendly and accommodating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Located right in the heart of old town Florence just a few steps from all the shops restaurants and museums. Our stay at Donati was perfect. Our suite was beautiful large and very comfortable. The staff was excellent and very helpful with great recommendations - a big thank you to Leonardo and Phillipo at the front desk for their assistance.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved ir

Amazong location, great and comfortable room
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this was hotel beautiful, historical and so convenient. It was in the heart of everything, and walking distance to everything. The service was amazing and everyone was incredibly helpful. The building itself is so surreal. Definitely recommend!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Woojung

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was superb
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the center of town, it’s a great place to stay! Staff was lovely and super helpful.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, clean, comfortable, modern, very nice staff! Central to attractions, food, shopping
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Devid

Liked: Cleanliness, amenities, property conditions & facilities
No comments
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Florence (IMO)

Amazing stay!! Staff and views were amazing! Will stay there again when visiting Florence. On a scale of 1-10 it's a15
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000 years history + newly refurbished

fully refurbished tower dating back to 1100. Feels the history while totally refurbished and comfortable rooms.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing experience

It was amazing experience I like the mix between the history and modern style. I recommend it to every one without doubt.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit stressful check in process, as around the hotel was very busy and we couldn’t drive to it. After this, room and hotel was quite nice.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with beautiful views of Duomo and Giotto Tower. Knowledge staff. 10/10. If you are looking for an amazing stay in Florence- your search is over Simply, the best hotel
Stayed 11 nights in Feb 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Donati Luxury Tower Suites

This was a fantastic hotel room- we had a great stay and would highly recommend this hotel to anyone looking for high end rooms right in the heart of Florence. It was a short walk to the Duomo, Accademia Gallery, and Uffizi Museum. The roof top terrace has unbelievable views of Florence. The hotel staff were great. We loved the hotel, and will definitely look to stay here again on our next trip to Florence. My only word of caution regards the valet parking- we drove into Florence and they picked up the car from the hotel. It was hard to find the hotel with google maps, and the narrow streets were full of pedestrians making it difficult to navigate- better to leave the car outside of the city and take a train/bus/taxi in.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Einat

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing with up to date technology, the best view of the duomo and comfortable amenities. The rooftop deck was closed so we were disappointed we could not use the spa or admire the views. We had emailed the property before arrival to ask if there was any construction and they said no, everything is open and working since it is a brand new facility. We were disappointed when we asked to book the spa on the rooftop deck and were told that it was closed for construction. We also did not realize there would be an additional charge to use the spa because the room we booked said that it was included. Overall great location with wonderful luxurious rooms
Stayed 4 nights in Jul 2022

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