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c-hotels Ambasciatori

4.0 out of 5.0

Recent guest reviews

This hotel doesn't have a flashy outside appearance, but the rooms and staff were excellent. Right across form the train station makes this a perfect choice for commuters. We took a train from Rome, walked across the street, spent a lovely evening in Florence, and had a taxi take us 10 mins to the airport the next morning. There isn't a restaurant on the property, but many excellent restaurants within walking distance.

Well worth it to go to the new wing and the modern room is spacious and modern. For some reason the WIFI was not working in the room and the staff were very unhelpful and downright rude about it. But there is a very very comfortable lobby with happy hour, couches, free food (unlimited pistachios!!) and a great atmosphere. It made not having wifi in the room ok as this atmosphere was very comfortable and gave a sense of luxury. The steak restaurant next door is incredible and very low priced. This hotel is an awesome value for the money!

Loved this hotel! Very contemporary and cool, great bar and lobby areas. Room was spacious and comfortable. The staff was pleasant and helpful. And hands down the best breakfast of the 5 hotels we stayed at in Italy. It is literally across the street from the train station so don't get tricked into paying for a taxi like we did. The train station made it a bit noisy during the day, but it was fine at night. We made the mistake of leaving the windows open and did get bitten by bugs, but that's our fault. Elevators were very slow, but that's my ONLY complaint.


Aside from the small bathroom and extra small shower stall, this hotel was great! We only stayed a couple of nights, but wanted some where that was close to the train station, and boy! was it close. From the terminal exit to the front door of the hotel took all of 90 seconds to reach. Our room had a balcony, which faced the train station and Piazza Stazione. The front desk service was very pleasant and helpful. The breakfast was well proportioned with plenty of pastries, juice, water, coffee/cappuccino, and cold cuts - which takes a little getting used to for breakfast. While there, we hopped on the train for an hour 20 min ride to Pisa to see the leaning tower for less than 13euro R/T.

Found the location of the hotel right the way from the train station. However, the hotel could not find our reservation on their record even though we showed our own copy of reservation record. We arrived in the morning; but could not not check-in our room & were told to come back after 3:00 pm. Luggage was stored in the hotel but NO tag number was given. We left the luggage & went out to explore for this beautiful city. We went back in the evening & the hotel staff asked us to walk to a neighboring hotel for check-in which was OK with us. However, it took more than 40 minutes for them to send back our luggage. When we scheduled a wake-up call at 6 am the next day, the staff commented, "it is too early"--& we did not get the wake up call! So, we woke up ourselves at 7:00 am & had to take a later train to Milan. What would happen if we had to take a plane? Also, the shower-door is a joke as it is only partially enclosed--water spilled over & making the shower area like a reservoir! Compared with our stay in other 2 Italian cities in this trip, this was a lousy experience!

Via Luigi Alamanni 3 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in Santa Maria Novella, c-hotels Ambasciatori is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Florence Baptistery. This 132-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center. It's in central Florence and also a short walk from Cathedral of Saint Mary of the Flower and San Lorenzo Church.


Continental breakfast is offered for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All of c-hotels Ambasciatori's 132 soundproofed rooms provide minibars, free newspapers, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include phones and desks.

Property features

C-hotels Ambasciatori features free WiFi in public areas, 5 meeting rooms, and a business center. Parking is EUR 30 per day (EUR 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Economy Double Room Single Use, View

Twin 1 | Sleeps 1

Classic Triple Room

Full 1 | Twin 3 | Sleeps 3

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Economy Double Room, View

TwinXL 1 | Sleeps 2