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Hotel Monna Lisa

4.0 out of 5.0

Recent guest reviews

Wonderful adventure in Florence Visited friends and relatives Ate a lot of wonderful cheeses and pastries

As always the staff was helpful and accommodating and the rooms were beautiful and restful. The Monna Lisa is so close to everything- walking distance . We love the morning breakfast and service ! Thank you.

Great breakfast. Really nice location. Hotel is very nice and had no issues with service.

A stay at this beautifully decorated and conveniently located Hotel was a delight. Excellent resturants are just a 5 Minute walk from the Hotel. The City Center is only a 10 Minute walk. Their breakfast is excellent, the facilities quite clean, the bed very comfortable, and the bath more than adequate. The staff was very helpful. Internet Service in the common Areas was quite adequate so I did not add it to our room. Expect this Hotel to be more of an insight into old Florence than a modern Cookie-cuter facility, however. Areas that I would have liked to have been improved were the AC controls and door fit.

This hotel was so, so lovely! I took a train in from Milan and was not feeling so well and very tired after a long day of traveling, so took a cab to the hotel. He knew exactly where it was and a quick trip...but it is also very walkable I walked back for my train home with a backpack, no issues, in under 20 minutes. The desk staff all spoke perfect English and the grounds are beautiful. There is a large entry way the provides some privacy for the lobby and rooms, so you are not right on the sound. I was checked into the front room right off the lobby and never had any issues with noise. The lady that checked me in and was mainly working at the desk noticed that I seemed a bit lethargic and was very nice about asking how I felt and if I needed anything. The bed was comfortable and the room was HUGE by European standards. Bathroom also was fairly large. While the wifi on the public grounds is free, it did cost money in the rooms, but I was able to pick up a decent free signal from my room. The breakfast in the morning was varied and good for a quick bite to start the day. One afternoon when I was feeling especially bad, I spent a few hours in the garden out back. So green with lemon trees and birds chirping. Just wish the benches were more comfortable! It was a very short walk to the Duomo and so many gelato options! The price was a bargain for all of its features. tldr: Great location, staff, and rooms. Absolutely adore this place, would happily return and have recommended it to so many friends.

This hotel had the most wonderful public areas and the staff were very good. the only problem I encountered was limited wifi. There was free wifi in the public areas but to have it in the room cost from 5 to 20 euros

The staff was very friendly. Awesome breakfast service. The only issue was the internet service and location. Otherwise, it is a beautiful hotel. Recommended for senior couples.

very nice staff room was a little small beds were very uncomfortable but the tub was large and the service was great

I was pleasantly surprised at how the hotel matched the online photos. It was so charming with many pieces of art and antiques through out the hotel. The location was central though complimentary guide maps were not necessarily oriented correctly. It was no problem though as Florence is a small town. The staff was most gracious and spoke English and several other languages. The guests were international and engaging. Breakfast was a nice buffet featuring a wide variety. Except for some street noise it was a wonderful place.

great staff help. Terrific location close to everything and very quiet

Close to everything, very convenient, nice hotel. Staff was not very helpful, hard to get to by car. Parking its 22 Euros a night, too much and it's behind the hotel. I contacted the help desk to give me direction and said he could not do it over the phone, he should just tell me it was behind the hotel, I spend an hour just to come back twice and park. Hotel was nice over all. if you don't have a car, it is worth it.

This former palace is like being in an museum with antiques: oil paintings, the fabulous breakfast room with a huge leaded window wall. A 7 minute walk to Duomo, very helpful staff.

The hotel was beautiful and close to everything. The staff were very helpful.

This hotel was beautiful, well appointed, and in a great location. The staff was very helpful and welcoming. The only issue we had was with the taxi driver who did not bring the large taxi as the hotel clerk requested. The breakfast was very nice including eggs, meats and cheeses. We would definitely stay there again

We had a great stay. The location was great and the rooms each were different and beautiful. magical place and a GREAT breakfast

a former monastery, you need to pass through the cloister to get to your room. has one of the coziest little bars i;ve ever seen. only reservation is that breakfast contains no variety. on the other hand, with salami, prosciutto, gorganzola and fresh fruit, as well as top-notch florentine pastries, what difference does it make??

Good value and good location. Although my room was a bit dark and small, the hotel itself is charming.

i have stayed at Monna Lisa 4 or 5 times over the past ten years and it has become disappointing. Rooms need a major upgrade - walls are dirty as are rugs. TV required two remotes to work - when I went to the staff to complain about the TV nor working I was told "the world does not work". Breakfast is marginal but breakfast staff was prompt. I will not stay here again unless they do a major refurbishment. Too many hotels in Florence at reasonable rates to take this level of service.

The Mona Lisa is quite old but has its charm. Our room was small and rather depressing. The gardens around the property and the big pots of plants were lovely. The hotel has no elevator so carrying suitcases was difficult. There are porters to help if you ask, however. The breakfast was wonderful!

Wonderful, wonderful, wonderful!!!!!! I cannot say enough.

Borgo Pinti 27 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Bargello
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Santissima Annunziata, Hotel Monna Lisa is within a 10-minute walk of popular sights such as Cathedral of Saint Mary of the Flower and Bargello. This 45-room, 4-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. Accademia Gallery and Basilica of Santa Croce are also a short walk from this Florence hotel.


Dining

Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Hotel Monna Lisa's 45 rooms are individually decorated and provide minibars, safes, and phones. Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Desks are also included. Limited housekeeping is available.


Property features

Guests staying at Hotel Monna Lisa enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This smoke-free hotel also has a TV in a common area.

Guest reviews for Hotel Monna Lisa

Everyone (3) Couples (9) Business (1) Family (2) Other (12) Friends (2)
5

excellent historic like being in a movie!

Everyone

Wonderful adventure in Florence Visited friends and relatives Ate a lot of wonderful cheeses and pastries

By , from North Carplina on Mar 4, 2018

5

wonderful stay!

Everyone

As always the staff was helpful and accommodating and the rooms were beautiful and restful. The Monna Lisa is so close to everything- walking distance . We love the morning breakfast and service ! Thank you.

By , from Buffalo, New York USA on Mar 2, 2018

5

great location and nice hotel

Everyone

Great breakfast. Really nice location. Hotel is very nice and had no issues with service.

By on Apr 19, 2017

4

delightful experience

Couples

A stay at this beautifully decorated and conveniently located Hotel was a delight. Excellent resturants are just a 5 Minute walk from the Hotel. The City Center is only a 10 Minute walk. Their breakfast is excellent, the facilities quite clean, the bed very comfortable, and the bath more than adequate. The staff was very helpful. Internet Service in the common Areas was quite adequate so I did not add it to our room. Expect this Hotel to be more of an insight into old Florence than a modern Cookie-cuter facility, however. Areas that I would have liked to have been improved were the AC controls and door fit.

By on Nov 8, 2015

5

fantastic gem in the heart of florence!

Singles

This hotel was so, so lovely! I took a train in from Milan and was not feeling so well and very tired after a long day of traveling, so took a cab to the hotel. He knew exactly where it was and a quick trip...but it is also very walkable I walked back for my train home with a backpack, no issues, in under 20 minutes. The desk staff all spoke perfect English and the grounds are beautiful. There is a large entry way the provides some privacy for the lobby and rooms, so you are not right on the sound. I was checked into the front room right off the lobby and never had any issues with noise. The lady that checked me in and was mainly working at the desk noticed that I seemed a bit lethargic and was very nice about asking how I felt and if I needed anything. The bed was comfortable and the room was HUGE by European standards. Bathroom also was fairly large. While the wifi on the public grounds is free, it did cost money in the rooms, but I was able to pick up a decent free signal from my room. The breakfast in the morning was varied and good for a quick bite to start the day. One afternoon when I was feeling especially bad, I spent a few hours in the garden out back. So green with lemon trees and birds chirping. Just wish the benches were more comfortable! It was a very short walk to the Duomo and so many gelato options! The price was a bargain for all of its features. tldr: Great location, staff, and rooms. Absolutely adore this place, would happily return and have recommended it to so many friends.

By on Oct 14, 2015

4

not too bad!

Singles

This hotel had the most wonderful public areas and the staff were very good. the only problem I encountered was limited wifi. There was free wifi in the public areas but to have it in the room cost from 5 to 20 euros

By on Sep 27, 2015

4

beautiful hotel

Singles

The staff was very friendly. Awesome breakfast service. The only issue was the internet service and location. Otherwise, it is a beautiful hotel. Recommended for senior couples.

By on Sep 16, 2015

4

first hotel in europe

Families

very nice staff room was a little small beds were very uncomfortable but the tub was large and the service was great

By on Aug 16, 2015

4

great well priced hotel

Singles

I was pleasantly surprised at how the hotel matched the online photos. It was so charming with many pieces of art and antiques through out the hotel. The location was central though complimentary guide maps were not necessarily oriented correctly. It was no problem though as Florence is a small town. The staff was most gracious and spoke English and several other languages. The guests were international and engaging. Breakfast was a nice buffet featuring a wide variety. Except for some street noise it was a wonderful place.

By on Apr 6, 2015

5

great for solo traveler

GetawayWithFriends

great staff help. Terrific location close to everything and very quiet

By on Feb 13, 2015