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Monna Lisa

4.0 star property
Hotel with free breakfast, a short walk to Cathedral of Santa Maria del Fiore

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Photo gallery for Monna Lisa

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Garden
Restaurant
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Borgo Pinti, 27, Florence, Tuscany, 50121
  • Piazza del Duomo
    ‪8 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Uffizi Gallery
    ‪10 min walk‬
  • Florence (FLR-Peretola)
    ‪9 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Classic Single Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Classic Triple Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Double Beds, Connecting Rooms

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Florence

Located in Historic Centre of Florence, Monna Lisa is within a 10-minute walk of popular sights such as Cathedral of Santa Maria del Fiore and Gallery of the Academy of Florence. This 45-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles
  • Palazzo Vecchio - 10 min walk - 0.6 miles
  • Uffizi Gallery - 10 min walk - 0.6 miles
  • Ponte Vecchio - 13 min walk - 0.7 miles

Getting around

  • San Marco University Tram Stop - 10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 28 min drive

Restaurants

  • ‪La Giostra - ‬4 min walk
  • ‪Eby's - ‬4 min walk
  • ‪Dragonfly Pub - ‬5 min walk
  • ‪Rooster Cafè - ‬5 min walk
  • ‪Iyoiyo - ‬1 min walk

About this property

Monna Lisa

Hotel with free breakfast, a short walk to Cathedral of Santa Maria del Fiore
Monna Lisa features free WiFi in public areas and a garden. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a porter/bellhop and a TV in a common area.
Guests can expect free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and safes. Change of towels is available on request.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1300
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from April 19 2024 to April 18 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 22 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT048017A1ZHTS4CU6

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Monna Lisa
Hotel Monna Lisa Florence
Lisa Monna
Monna
Monna Hotel
Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel
Monna Lisa Hotel
Hotel Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel Florence

Frequently asked questions

Is free cancellation available at Monna Lisa?

Monna Lisa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Monna Lisa?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Cathedral of Santa Maria del Fiore, Gallery of the Academy of Florence, and Piazza del Duomo. You'll also find Uffizi Gallery and Ponte Vecchio less than a mile away.

Is there parking available at Monna Lisa?

No, this hotel doesn't offer parking.

Does Monna Lisa have a casino at the property?

No, Monna Lisa doesn't have a casino.

Is there an indoor pool at Monna Lisa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Monna Lisa?

Couples staying at this hotel will appreciate amenities like a minibar and a turndown service as well as a bar.

Are there hot tubs at Monna Lisa?

No, this hotel doesn't have a spa tub.

Does Monna Lisa have a restaurant that serves breakfast?

Yes, Monna Lisa serves free buffet breakfast each morning from its restaurant.

Does Monna Lisa allow pets to stay for free?

Yes, pets stay free at Monna Lisa.

Does Monna Lisa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Monna Lisa?

The closest major airport to Monna Lisa is Florence Airport, Peretola (FLR), which is 6.1 mi away (28 minutes by car).

Can I book a room with a balcony at Monna Lisa?

No, there aren't any guestrooms with balconies at Monna Lisa.

Monna Lisa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 811 reviews
Rating 8 - Good. 233 out of 811 reviews
Rating 6 - Okay. 48 out of 811 reviews
Rating 4 - Poor. 19 out of 811 reviews
Rating 2 - Terrible. 11 out of 811 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ning

Stayed 9 nights in Dec 2023

10/10 Excellent

LUCINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, even with ongoing construction!

The hotel is in the middle of renovations, so there was some construction noise during the day. But, even considering that, this is a five-star place.
Stayed 9 nights in Feb 2024

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

YASMINA

Liked: Cleanliness, staff & service
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
Stayed 3 nights in Dec 2023

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to see a team in a hotel working together
Stayed 7 nights in Dec 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!

10/10 Excellent

Juan A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wytosha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

$210 Extra MONEY REQUESTED AT SITE

Was charged a extra $210 a night when we arrived at the hotel and was not budgeted for and this extremely affected our trip. We had no other choice, but to pay the money we had nowhere else to go, and everything else was budgeted. They said this was due to it, being an extra person in the room, myself, and my daughter, which was stated on the reservation. They stated this was due to her insurance reasons, and that me and my daughter were not able to share the space without it being the extra fee.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your super friendly hospitality. We had very special memories at your hotel. Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Stayed 4 nights in Nov 2023

10/10 Excellent

dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sueanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance. Would absolutely stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms
Stayed 4 nights in Sep 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff was very accommodating
Stayed 2 nights in Sep 2023

10/10 Excellent

Lora Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight. The breakfast spread was absolutely exceptional. Sadly, no restaurant.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were on a room we did not like but later they moved us to another room which we liked. The staff is very friendly and they are accommodating when you ask them for something. Ramid at the breakfast serving area was very nice and provided great service to us. Thank you!
Stayed 3 nights in Sep 2023

2/10 Terrible

Ebrahim

Disliked: Cleanliness, property conditions & facilities
Horrible place to stay. The triple-bed room was next to the lobby and kitchen. A lot of noise throughout the night. Breakfast is just okay. A lot of dead bugs on the bathroom floor.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here and absolutely loved it. The hotel has a very classic charm with a beautiful garden. We were greeted upon entry and shown around the property, then to our room. We loved the history of the place and the authentic Italian charm. Our room was spacious and quiet with comfortable beds. There were plenty of toiletries. They did a turn down service in the evenings and put a little chocolate on our beds, along with a stepping mat and house slippers next to the bed. For breakfast there is a very nice buffet breakfast that had so many options and the staff is very kind and attentive. My daughter and I were so sad to leave when it was time to check out. We absorb loved our time staying at the Monna Lisa hotel. If you are looking for an authentic Italian feel for your stay, this is the place for you.
Stayed 4 nights in Aug 2023

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monna Lisa Hotel is a charming, historic, haven situated within the historic district of Firenze. The staff were helpful and very friendly. The bar and garden was laid back and just what is needed after a day walking among the many historic sites. The daily breakfast, which was included in the bill, had many options and was provided by friendly staff in a beautiful setting. Our family loved it and will return!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jo

Stayed 2 nights in Aug 2023