The hotel is great, staff is friendly, room is quite clean, but the room service was not. They made up the bed, but didn't clean the dishes. When we arrivd, I found the bowls with residue and cups with stains, so had to clean it ourselves. When we left the dishes, it wasn't cleaned properly either. ...
We loved the hotel overall. The staff was amazing and so kind to us. We rented a cabana one day and had a blast. It was $100 and was for all day. It included 2 free drinks and a large bottle of water. The breakfast buffet that was included with our stay was wonderful! They have an omlet bar and really ...
The Palms is a beautiful property with conscientious and attentive staff. All the facilities are clean and well-maintained. Food and drinks are expensive, but well worth the price. This is a very quiet resort (no loud music, no parties) with the most amazing beaches. We had an amazing, relaxing ...
Great location, excellent rooms, direct access to the beach, pool is fabulous too. Most of the staff was friendly only one girl at the desk wasn’t very great. Definitely would go back. One little note no wheel snorkeling on the speech, must get a taxi to another beach or do the bor most of the staff ...
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I booked last minute and ended up checking in late in the evening so I didn’t have an opportunity to enjoy the facilities the afternoon of check-in. However, I live on island so I am very famililar with the property’s wonderful amenities and superb location on the beach. I needed a break from moving houses so I decided to spend the night at PG even though I know all the resorts and have stayed in most. My return to PG was exactly what I needed. ALL staff are spectacular; pleasant, professional, and go above and beyond to help. I ordered room service for dinner and breakfast because I was too tired to get dressed and go down to Grace’s Cottage (one of my favorite restaurants on island) or Hutching’s. My food arrived timely and was excellent. The 2nd floor oceanfront suite I requested was as always elegant, comfortable, and spacious with beautiful and large outdoor terrace overlooking our lovely blue water. I requested a late check-out of 2 PM and it was immediately granted. In fact, the word “No” was not one I heard during my all-to-brief visit; if anything, I heard “Let me try for you.” Wonderful. I left the following afternoon refreshed and ready for my business trip. My only ‘complaints’ and they are really observations, not complaints, is the mattress was too hard for me but that may only have been because I was sore from moving. The other is the floor of the suite was a bit sandy, but when you are located on the spectacular beach it is impossible to remove all.
We went with our baby and nanny, and could not have been more pleased. Location was perfect, property was beautiful and quiet, perfect for families and the 2-bedroom setup was awesome!! We'll definitely be back!!
You get what you pay for, but a decent hotel for the price.
We had a lovely stay. The beach is perfect and they have chairs reserved for your room every day. Sherman and Roger were fantastic in helping us with snorkel gear, kayaks, and paddle boards. Sandy was our waitress each day and gave great tips on what to do and where to eat. It is a small boutique hotel that offers a private, yet personal experience. Everyone knows your name and is happy to accommodate you. We will be back! Thank you for a great family vacation!