Shangri-La's Fijian Resort & Spa5.0 out of 5.0
Recent guest reviews
We went to Shangri-la Resort in June 2017 and had one of the best holidays we had taken ,we have just returned from our second trip June 2018. We have made so many new friends in and around Yanaca Island.We are now making plans for our third visit in 2019.
This resort offers both child friendly areas and adults only pool and restaurants. The rooms are clean and freshly painted and many have balconies that are not overlooked. In June while there are many young couples with young children, the area is generally quiet as there are fewer older children. They have a kids club with many activities. The resort also has a range of companies offering tours, transfers, car hire, jet ski and snorkeling tours. All are helpful and definitely not pushy.
We were here for a week for our friends wedding and thoroughly enjoyed our stay. Had read mixed reviews so were unsure what to expect but we were not disappointed. Our room was newly renovated so it was very nice and i loved the little touches like the USB ports beside the bed. Beds were very comfy. Aircon works well.Resort is well laid out but it is huge so it can take a little while to walk from one place to another. We loved the area by the adults only pool. Bar is good and food from cafe was yummy. And one of the cheaper options. When its quiet they do poolside service. There was plenty to do or you can choose to do absolutely nothing. I recommend getting a beach massage. Best massage I've ever had. So tranquil by the beach too. One of the restaurants and one of the bars was closed for renovation during our stay which didn't affect us too much although by the end of our stay we would have liked somewhere different to choose to eat. Food overall was delicious. The buffet has a different theme every night. Towards the end a little more variety would have been appreciated. What made our stay special however was our housekeeper. Sadly I didn't get her name. Using our shell leis she made us a picture on our bed on day one then for the rest of our stay there was a different towel animal on our bed every day. She also put our shoes away and hung up any clothes lying around which was definitely going the extra mile. Its little things like these that make your trip and give you stories to tell. Would definitely recommend this hotel if your thinking of getting married in fiji!
The only other Fiji restaurant I've stayed at is a garden room at Plantation Island so I'm going to compare with that. Rooms: Pros: better decor and fittings. Fairly quiet though if people talk while walking past the door you can hear them. I asked for a quiet room and was given one on the top floor at the far end of the lagoon which meant a long walk to breakfast but it was quiet! Cons: small, no microwave. No sheets were provided for the couch bed and we arrived too late at night to ask for some. Other pros -Free wifi that works well! -Best pool. Main pool has lifeguards, shade sails and shallow areas for little kids. And it's right bedside the beach. -Better gardens and lawns -The beach grill restaurant is great for beachside dining and pretty cheap when kids eat free -Lots of watersport options and the massive inflatable is awesome! -The playground is also great. The kids club beside it was being renovated so the club was temporarily in a less appealing location. -Snorkelling is pretty good just off the beach. Sea grass with some interesting fish to see Cons: -The resort is large and doesn't have the same relaxed feel as Plantation Island -The themed dinner buffet had little appeal to my fussy preschool kids. No chicken nuggets or mac & cheese. Just the same dried out pizza every night. And the themed desserts were similarly unappealing to them. They just wanted chocolate cake not "weird stuff". At least there was ice cream. - Snorkel gear hire is only free for 1 hour. If I'd known that I would have brought my own. -The coral in the area all looks dead so the glass bottom boat wasn't very interesting. Since sunscreen is toxic to coral I would have been very surprised if it wasn't dead. -The people selling handcrafts got annoying fast. I get that most of Fiji is poor but I spent all my savings on this holiday and don't need to be hassled inside the resort for more money. Summary: I was very happy with my holiday overall. I would recommend this resort to families. It's not a quiet place but it is fun.
We stayed at this Resort for a week during the 15th -22nd May 2018. This was my partners first overseas holiday and we could not of wished for a better experience. Everyone at the resort went out of their way to ensure we had the most comfortable stay. The rooms were clean and we loved the daily towel animals! There were a wide range of facilities available at the resort - a must do the intro dive and the shark dive - partner went on this again with no experience and the guides were exceptional; wealth of knowledge and willing to hold hands! The hydro sports parasailing was also a blast - early morning the best view of the beautiful area as well as seeing the occasional turtle! Both of these activities well priced. The one thing you can't miss is the inflatable water park - the team out there especially Jone made the time so much more enjoyable. We also couldn't fault the 24 hour room service - perfect for that midnight snack! Last shout out goes to the team who created a fun filled atmosphere for afternoon sports - both adults and children - well worth the laugh. Overall we can not wait to go back - great people - fantastic service - amazing environment all round.
We have had an absolutely amazing time during our stay, staff are all very friendly and attentive, always make you feel welcome and nothing was too much trouble, resort is very clean, facilities are at a high standard , restaurants are amazing, food is delicious,of our kids had an absolute ball with all of the activities, it is a very kids focused resort, all staff are very friendly and helpful and what makes it the fantastic experience that it is, we will be back many times over the coming years and have highly recommend to many friends and family already, thank you for a fantastic, relaxing holiday Can’t wait to come back next year
Really enjoyed our stay at the Shangri La Fiji. Never had any troubles with anything our entire stay. Staff were always very welcoming and friendly. We stayed as part of a group visiting for a friends wedding at the resort. The house keeping lady was amazing and created different creatures with our towels every day. The day we left there was king tides and the taxi could not cross the causeway back to the mainland. Luckily there were some fantastic resort staff who helped carry our bags across keeping them dry! The blowup water park was a great entertainment feature anchored in the lagoon. There are so many activities available here. Also have seperate adult and kids pools. Choose wisely when picking a room as this resort is extremely big! I can not stress this enough! You will be doing ALOT of walking around the resort since it is so big! If you are planning on playing golf I would recommend bring your own balls as they charge for them and you are almost guaranteed to lose some! Will definitely be recommending the Shangri La to anyone wanting to visit Fiji.
If you don't play by their rules staff won't be shy to show you are not welcomed. We didn't want room charge back and instead wanted to pay cash for all our incidentals. At check in we were welcomed with smiles but once we said no charge back we werw just handed over the key, no instructions, no description where to have breakfast, where our room is...nothing. At dinner/lunch we had to say we are paying cash before seated and it was always a drama dor them to go to reception and handle the cash. At one point staff was whispering and pointing at us between them selfev not even bothered we see them...Prices are like in AU/NZ, same as food on offer, we had one nigjt of buffet with Fijian food, other are just typical fast food rubbish options and chineese noodles and stir fries. Buffet dinners at Takali are themed every night and there is a lot of options (Indian etc..) Breakfast is also buffet with plenty of options for all including gluten free option. Place is family oriented with activities for kids and adults, but even with that don't expect to have a relaxing morning/early arvo by the pool or at the beach...the noise from music and yelling is super loud and noisy. Rooms are serviced daily and 2 bottles of water replaced as well. Shops in the resort as expected are a ripp off. We saw ice cream being sold outside the resort for FJD 1.00 and in the resort FJD 8.90...We have been upgraded feom Ocean view room to Lagoon view due to construction of the Ocean wing. Also, they block the A/C so it was freezing, we had to call the staff each day to unlock it. People working there are all "BULA" smiles and shouts but you turn your head and its serious face...not genuine and far from proffesional (our experience at check in and dinning). Also, if dinning al a carte expect to wait 40min for your meal. Kids eat free with paying adults, at the bar and grill restaurant only from 5.30-6.30. Hotel only works with Coastal taxi company that charges FJD$250 return to Nadi and back and staff was not at all helpful to recommend or call any other company. We had better holidays and way better experiences in other Islands. Not going back to Shangi-La.
We have just returned from a one week stay with our 10month old and 2 year old. We had an ocean view family room which was a good size for us and had a beutiful view. We were disappointed that the power outlet in the bathroom was broken and had been covered up instead of repaired. The ocean view rooms were a fair walk from the main area of the resort but we liked that they were out of the way as it was nice and quiet for the kids day time naps. Lagoon view rooms would be much nosier during the day as they are next to the main pool. The biggest disappointment of our stay was the food options at the resort. The main ‘lagoon terrace’ restaurant was closed and the newly renovated ‘golden cowrie’ restaurant was adults only so we were left with just two restaurants to eat at for breakfast, lunch and dinner for an entire week. The breakfast buffet felt over crowded most mornings. On Saturday morning they opened a second buffet which was fantastic but unfortunately it wasn’t opened any other morning during our stay. Our biggest frustration of our entire stay was the ‘no straw’ policy. They no longer hand out straws due to their polluting the reef. Which is a great initiative in Theory but when you have a 2 year old who struggles to drink from the restaurant glasses without a straw it’s very frustrating, every night we would have to near beg for a straw for our toddler who would get so upset when he was given a glass he couldn’t drink from. I think they should review the ‘no straw’ policy for young children or look into paper/biodegradable straws. The staff were all lovely and friendly the pool was fantastic and the daily activities around the pool were great. In all we were happy with the accommodation and the the activities on offer.
Currently staying at the Resort - 2 x Ocean View Rooms (not renovated) works going on in our building so don’t expect a restful stay!!! Power tools being used before 9.00am on a Sunday morning spoke to Manager not helpful stated works would be completed today (why book out rooms where works are under completion?). Have been here for 6 nights and works heard from rooms since checkin. Food extremely expensive with limited options. Dinner with my husband and two teenagers cost approx $200 AUD with no alcohol. Resort blames tax reason for high prices but everything is so much more than home! No other dining options close by so very little choice when comes to dining. Menus do not change and you get bored of the food very quickly. Food of a good standard but just ridiculously expensive. Forget doing any tours or massages, tours will cost a family of 4 in excess of $500 AUD and a beach massage will cost you $80 AUD. Sadly extremely disappointed, not worth the 5 star prices and certainly not a 5 star resort. On the plus side great activities for kids in regards to free use of water park!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Shangri-La's Fijian Resort & Spa places you next to Viti Levu and within a 10-minute drive of Sigatoka Sand Dunes. This 442-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. It's on the waterfront and also within a 30-minute drive of Lawaqa Park and Tavuni Hill Fort.
Start your day off right with a free buffet breakfast. There are ample dining options with 4 onsite restaurants, including Lagoon Restaurant, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 442 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Shangri-La's Fijian Resort & Spa features a private beach, a golf course, and a full-service spa. There's free valet parking, and an airport shuttle (available on request) for FJD 135 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.
Reviews from Trip Advisor
72.0% of guests recommend this hotelTotal of 3811 reviews