Shangri-La's Fijian Resort & Spa5.0 out of 5.0
Recent guest reviews
Such a nice setting and a lot of safe space for children with a free mega rubber jumping area in the water (bigger than the one in Dubai) lots of ground also to go around and find privacy. I loved the adult pool no children allowed and the infinity pool facing the sea. Nice to go for a walk around the resort, the gym is new and facing the sea. Restaurants are great catering for all tastes. we will return.
Could not fault! Staff service was fantastic, Fijian people are genuinely so friendly. We never had to leave as so much to do across the resort. Although we did go across to Geckos located just outside the resort for cheap drinks. Our children aged 6yo & 10yo enjoyed participating in all the free water activities, pool and children's club. Complimentary buffet breakfast was so good that we were full for the rest of the day and would just snack intermittently throughout the day. Rooms were great and enough space for our family of 4. We will definitely be back.
Slightly late review june 2016, awful resort. Old, outdated, was under construction, pool table ripped, no bats for ping pong, dont sterilise scuba gear (all violently ill), staff late for babysit duty on my $$, everything exhobitantly overpriced, yeh kids eat free dry nuggets or watery spag bog every night, fijians cant do customer service sorry its not their culture to be on time. My first family o/s holiday cost $7k for 1 week. Will i go back .... NO never!!!!
Stayed for 4 nights over New Years and the experience was amazing. My kids loved the lagoon pool, free kids activities - basketball, volley, soccer and snorkeling, water adventure park, kayaking, paddle board, parasailing etc etc etc. There are so many activities for parents and kids. Kids are taken care of like royalty in the Kids Club while the parents relax at the spa or adults only pool.Restaurants and food selection are great but definitely need to make reservations on busy nights. The New Years celebrations were great with entertainment by DJ and fire dancers, and fireworks. Family friendly, loads of activities, thoughtful staff and great food (ps - don't miss the buffet breakfast). Highly recommended!
We checked into Shangri-la The Fijian resort on the 25th of December for 3 nights but we were appalled by the lack of service we received. As we got to the resort there were no porters to assist with unloading the luggage. Upon checkin at 3.30pm i was asked to give my car keys to the resort so they can move the car to the car park while we check in. Upon checking in we had to wait for over an hour to get a room which was around 4.40pm. We were told by checkin staff that the luggage will be brought over to our room. Once we got to the room we had to wait another hour and the luggage wasnt even brought over to the room. We had to walk over at 5.30pm to the checkin counter to collect our own luggage and bring it to the room. Once we were refreshed and ready to leave to go out of the resort we went to the Checkin desk to collect the keys to the car at 6pm and no one knew where the car keys went. WE had to wait till 6.40pm before the car keys turned up and that was only after i walked down to the carpark and waited for the car keys to arrive. All these issues caused us to checkout the next day instead of staying the 3 nights and going back to Intercontinental Resort Fiji. Staying at this resort was something i was really looking forward to but the lack of service has ensured that we will never stay at this resort again and we werent the only people having issues as there were a number of other guests facing the same problems. The video add doesnt do justice to the rundown condition the resort is at. Pro: Refurbished lagon view rooms are awesome Con: Lack of service everywhere including during breakfast.
Newly refurbished with a terrific Italian menu. The quality of food is superb and the service is great. The entire ambience of the restaurant truly supports the quality of the overall dining experience. Definitely the best Italian Restaurant in FIJI.
It's not a 'luxury' hotel, still undergoing renovations, though this didn't disrupt us (Beach Gril,l Golden Cowrie, Black Marlin Bar, Bilo Bar are all nicely done) others not yet renovated. once done it will look fantastic, but I’m sure price hike to follow. you are compensated in room rates (when you compare to newer hotels) Overall service was good, but nothing done too much in a hurry. when the average wage is 2-3FJD an hour, why would the staff go over and beyond ? Fiji time. don't come expecting Sydney/Melbourne service, just relax and go with the flow! Nanny and kids club were great, it gave our toddler the opportunity to be safe (away from water) and interact with other kids while we got some tanning time Keep all your receipts and request a print out of charges a few days before you leave (we had some double charges) Amenities are good - convenience store incl alcohol, souvenirs, inflatables for pool etc. make all dinner bookings for restaurants at the Resort Centre. The beach is beautiful and water is clear. Water park is so much fun especially for the older kids. Staff are friendly and adore kids, lots of activities to keep them occupied. Chi Spa is recommended, beautiful setting all renovated & lovely staff. the overnight package would be amazing the bungalow is close to something out of the Maldives We didn’t leave the hotel (we were very well prepared coming over) Fiji is a great option for family vacay from Australia (same powerpoints, no visas, no travel vacs, quick enough flight, free from lots of diseases/parasites, water fine to brush teeth etc)
Thank you Shangri-La's Fijian for a nice Christmas retreat. The location of the resort is unique - private island across the bridge. This is a large resort catering for a wide spectrum of groups - family, couple, events, etc and I would say the staffs are doing a reasonable job in managing the various aspects as such. You can walk around and find beautiful views around the different parts of the resort - ocean, pools, beach, and a bit of greens around the golf course - relaxing Fiji time, and time gets going faster than you expect. You won't be too disappointed by the meal options if you have the right expectations - just pick the right restaurants according to your needs as you explore the resort. Prices are at high tourist levels - if you wish to stay most of your time in the resort you'll have to pay up - though you may also opt for a visit to the Sigatoga town or a few scattered restaurants nearby supporting the local community along. Staffs we met with during our golf play, snorkeling, and waterpark experience were all very attentive and provided us with enjoyable time. Otherwise the overall experience are Fiji time oriented - no hurry no worry - again just have the right expectation and relax... There are a few renovation work in late final stage to refresh the buildings and as we understand a new management team is onboard to transform the resort further - i think we are already seeing good progress and we hope the local touch will remain strong - a genuine Fiji ecosystem would be more pleasant for all people around. Add oil Fiji :)
Well where can I start friendliest people is a understatement. Service is tops Food is great I don’t think I found anything that was bad. It caters for all sorts weather it’s for families adults or oldies Will definitely recommend it to others Left very happy
I whole heartedly recommend this place for a relaxing family getaway. 5 Stars! Really great food. Breakfast buffet at Takali Terrace was fantastic. I had a delicious freshly made omelette every morning with fresh juice, and a couple of chocolate croissants washed down with a latte. Rose loved the custard filled donuts. We had several great dinners, fresh lobster at Kalevu buffet was Becs favourite whilst I had the ribs at the Beach Bar & Grill twice they were so good! Honourable mentions to the Asian dinner at Takali where we discovered Roses love for a Vietnamese Springy and also the sweet corn soup and the King Pao Chicken. The burgers at BB&G also deserve a mention. We spent most of our time sitting around the lagoon pool where things are happening all day. The guys that run all the activities are legendary. “Ah HELLLLLOOOH! Are you BLINNNNDD?” “It’s only a game!” Also took out a Kayak, snorkelling gear, floating water park and drank too many cocktails down here. Favourite Bar was the Bilo Bar where the Fiji Bitter is ice cold. Highlight for the vacation was visiting Ace’s village and meeting all the kids. The sunsets here are pretty special but they absolutely pale in comparison to the friendliness of the Fijian people. I’ve been overwhelmed by how happy they are at all times despite how little they have. Amazing people. Bula and Vinaka!!
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Shangri-La's Fijian Resort & Spa is located within a 15-minute drive of Lawaqa Park and Sigatoka Sand Dunes. This 442-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. It's on the waterfront and also within a 30-minute drive of Tavuni Hill Fort and Kula Wild Adventure Park.
There are ample dining options with 4 onsite restaurants, including Lagoon Restaurant, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
The 442 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Shangri-La's Fijian Resort & Spa features a private beach, a golf course, and a full-service spa. There's free valet parking, and an airport shuttle (available on request) for FJD 135 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 3724 reviews