Shangri-La's Fijian Resort & Spa5.0 out of 5.0
Recent guest reviews
We had fantastic food experience at the Takali Restaurant thanks to Executive Chief Ruddolf. He cook up an amazing Walu freshly caught that day and presented his fine skills by way of Sashimi, Grilled and Pan Fried. Amazing flavours !
Restful and picturesque. This resort is undergoing upgrades to restaurants, accommodation and leisure activities so a "watch this space" venue. The Fijian people are enthusiastic in their jobs, very friendly and just a pleasure to be around. For families with young children the eating options are a little limited. We had a problem with the air conditioning in our room and once established that this was not resolvable we were shifted and had a very comfortable stay. This was our second stay here. We met many people who come here again and again. A great atmosphere for families. Thank you Shangri La for all that you do to make guests welcome.
Spent 7 nights at Shangri-La, Two families, including 5 kids. Stayed in the ocean view family rooms with interconnecting doors. Great view and nice grassed area out front for the kids to run around. Breakfast was included(which was very nice!) We spent nearly every day at either the lagoon pool or infinity pool. Heaps for the kids to do, Marley and Ace were great in organising games or hanging out with the kids. Went to the Fijian Spice night and Fijian Night both were very entertaining and they both got everyone involved in the performances. The restaurants were good particularly for families. Food is at Australian prices or a little more in the resort. Overall a great place to have a family holiday and one of the best resorts in Fiji for Families. My only gripe is with couples. I overheard a few 'expressing' their frustrations about all the kids running around. So if you are a couple planning a holiday and looking for a quiet relaxing time, the Shangri-la may not be the place for you!
We stayed at the resort this week and while the resort is beautiful,the staff always friendly and willing to help the resort is truly showing its age ,first night here it took us 3 hours and numerous calls to reception to get hot water so we could shower ,resulting in a plumber running the hot water tap for 20 minutes before it finally came through,apparent a problem with the boiler, same again Monday and Tuesday nights,with the waiting period,apparently these time something had tripped the trip switch. Not what you'd expect from a "5"star resort......the worst thing about this resort is the prices you pay for food,drinks,even water....each night expect your dinner to cost in excess of $100 Australian for an 2 course meal with 2 drinks, I bottle of water will set you back around $7 All due to the fact that the resort is located on a small island by itself and there are no other resorts around to easily access so they can charge what they like......if this is typical FIji. I won't be back
We stayed at this resort in May and had a fantastic family holiday. i will break my review down to make it easier for you all. RECEPTION/CHECK IN/CHECK OUT Check in was simple and took around 5-10 minutes as they explain everything to you. A holding deposit of $700fjd ($470aud) is charged to your credit card for incidentals. This is a cashless resort so everything is charged to your room. Checkout was also a breeze. however check your bill not make sure you have been charged correctly. I kept every receipt from our stay and added this all up the night before so i knew what to expect. They also charge $10fjd donation to local hospital so if you dont want to pay for that ask to have it taken off. ROOMS We were located in the Lagoon Wing (Perfect if traveling with children) When we first walked in the room smelt damp and musky and there was a lot of condensation on the tiles from the air conditioner being on and the room closed up so the tiles were slippery. but after opening the room up the smell seemed to fade away. The room was a great size for 2 adults to kids. The bathroom was a weird set up but great size, double shower, big vanity and plenty storage for you belongings. Safe was in working order. The room was serviced daily and always left fresh towels. you are given the option to get your sheets changed daily or not. The room is a little dated but we didn't spend to much time in there for it to bother us. Balcony over looks beautiful gardens/beach. The Lagoon Wing is located close to Lagoon pool, kids club, laundry, main places to eat, beach, bars. POOLS Lagoon Pool- We spent most of our time here. It is Huge!! Get there early to grab a seat in the shaded area or be prepared to be set up in the sun all day. Every day they have activities running to keep the kids busy. Marley ran these activities and is an absolute asset to the resort. Pool Basketball, Water aerobics (ran by JAY, Fantastic) crab catching, crab racing, fish feeding, soccer, baseball, volleyball, swimming races. The kids loved this pool! Great area for little kids also which is complete shaded and quiet shallow. Staff walk around all day and offer you drinks. the New Zealand Ice cream shop is also set up there too(exspensive) CORAL POOL/INFINITY POOL Is located about 5-10min walk from lagoon wing or you can go to reception and ask for a buggy which will take u there and bring you back This pool is much quieter and right on the beach! Lovely sea breeze which ment you didnt feel the heat too much. Not too much seating but we always managed to get one. they have a bar and hot food avaliable Happy hour usually 1-2 and 4-6 The view at this pool is breath taking and nice change from the business of the lagoon pool ADULTS ONLY POOL. Too quiet for me. you could hear a pin drop thats how quiet it is in there. FOOD/ ALCOHOL All Restaurants charges TAXES on top so be prepared to pay more that the end. ALCOHOL- $29-30FJD a cocktail so $18-20AUD if your not prepared to pay these prices buy a bottle of alcohol at the airport duty free and buy some soft drink from the supermarket . BEERS $7-9FJD so $4-5AUD Breakfast - Buffet breakfast every morning at the Lagoon Terrance. always a huge selection. egg bar where you can get your eggs made anyway such as pouched, omlettes, sunny side up. my kids loves the pancakes! big variety! Beach Bar and Grill- Lunch no bookings required, Dinner Booking a MUST and make sure you do it well in advance as its ALWAYS BOOKED OUT! kids eat free 5:30-6:30pm only Lunch menu good selection and well priced. pretty much the same as australian prices. Dinner not that much to choose from. skewers were nice tho. Service was great here. TAKALI TERRACE/ Asian Beautiful location, A lot of the meals are spicy. kids eat free from a select menu. food was always fast, service was always great, the restaurant was never busy. LAGOON TERRACE DINNER BUFFET. $90fjd a person drinks not included! kids eat free, drinks not free tho we went on italian night and intercontinental night. thought it was a little over priced. had to wait for food as they wernt getting filled up when low/empty. selections were ok nothing to rave over WATER SPORTS All non motorised eg: snorkeling, paddle boarding free for the FIRST HOUR only PUTT PUTT GOLF kids had fun however 18 holes was a little too long for them $18fjd and adult HAIR BRAIDING/ HENNA TATTOO Hair Braiding $60-100fjd bookings a must!! Henna Tattoo - expensive $40fjd ($25aud) small tattoo which lasted 3 days! CONVENIENCE SHOP/JACKS/PROUDS DUTY FREE The convenience shop was great to pick up some munchies or supplies but double the price of the local supermarket. $10 return taxi , example pringle at resort $6.99 down town $3.99 but for the convenience it was great for an ice cream and a drink. Jacks is great, if you want jewelry buy it from here rather then they ladies sitting out the front of the shop as they are cash only and are double the price. great nick nacks and great staff prouds credit card only. didnt think it was that cheap. you can get your fiji creams and products cheaper at Jacks. GECKOS is located across the cause way at another resort. they put on a free fire show tuesday friday and sunday. return taxi $8. booking required. great show. food was average but was half the price of the shangri la. alcohol was also half the price. great night out and a change from the resort KIDS CLUB we were unable to use as your kids have to be 4yrs and above. you can send them there and hire a nanny or stay with them. they have activities some which is an extra charge example tie die shirt. The Park is open for anyone but is very dated! a few broken equipment. my kids still had fun on the basics that were working They also have a disco some nights and on others movies on the sand! There renovations happening to the lagoon wing which didn't interrupt our stay, the noise was kept to a minimum. OVERALL We had a great stay. All the staff we uncounted were lovely and always went above and beyond. The grounds were kept immaculate. The resort is huge and has a lot to offer. Try and get a Food and Bev package as it will save you lots! Cant wait to return!!! Enjoy Fiji time and no need to rush.
While the staff, as Fijians generally are, were very friendly and helpful, and the rooms were adequately priced, the food was EXPENSIVE. Over $250AUD for 3 burgers a bowl of chips and 2 beers? Instead of eating at the resort head over to Tomlu's restaurant. Don't let the outside fool you, this restaurant was exceptional for food and service. 2 serves of lobster, a kids meal, and 2 serves of garlic prawns for less than $80AUD! The rooms at the Shangri-La had no kettles, toasters or microwaves. Why? Because they want you to spend a fortune at their restaurants. It adds up. A lot.
Booked a good value package through My Fiji which included $1000FJD credit per room, breakfasts & a Sigatoka Jetboat tour. We honestly had a great time! Yes, the resort is a little tired, (almost 40 years old) but renovations are underway. As a couple traveling, so glad we paid the extra for an Ocean View upgrade - our room 421 was in a perfect location only a stones throw from the Adults Only pool & Tikali Restaurant. The room was spacious enough, serviced very well daily & no issues with replacement towels as others have experienced. The staff were fabulous, friendly and attentive. Absolutely recommend the Sigatoka Jetboat Tour - great fun & the included Villiage tour was wonderful with requisite Kava ceremony. Also really enjoyed & would recommend the train trip through the local villages where we threw lollies to the local children. Tried out all the onsite restaurants; food was really only average & on the pricey side but our room credit covered most of the cost so no major complaints. Drinks are pricey & the cocktails aren't very strong. Followed other recommendations to purchase alcohol & mixers in Sigatoka & glad we did. Ice machines are located around the resort & were well used. Breakfasts were fine, but the gluten free options were pretty awful in all honesty. We went to The Spice Night which was ok at best. As others have said, Geckos across the road is a great night out with excellent food & free show. We did that twice with no regrets.The Lagoon Pool always looked like a load of fun for the many many families with young kids & I think this resort is better suited for this group rather than couples. It was still a great trip & if you can get a good priced deal I would book it!
We have just spent. Week at the Shangri-la Fijian Resort & Sp Nd what. Wonderful time we have had. We came here for a wedding and it it was spectacular!!!!! The chapel was so beautiful right on the beach with views over the lagoon. The Fijian singers gave a special feel to the ceremony which was filled with lots of love and laughter. After the ceremony onto the reception on the beach at the lagoon.....amazing!!! The best touristy thing we did was the Jet boat ride...thrilling! We were on the Sigatoka river and to see the Fijians at work and play was fantastic. We visited a Fijian village to experience their wayof life and they could not have been more welcoming. The village provided a traditional lunch for us which was delicious and the sang and snakes for us. Part of the cost of this excursion was a donation to the village which made us all happy. Captain Freddie was an amazing guided and provided the thrills with 360's on his boat. The staff, they are so lovely and kind and the beautiful ladies in the Golden Cowrie where we had breakfast, sang their farewell song to us this morning. We would like to thank Kele, Hina, Pauline, Qom, Venina and Manuel for their wonderful service and big beautiful smiles. They made our stay really special. We can not recommend the Shangri-La highly enough. A great spot for a family holiday. Denise, Paul, Diane, Peter, Ken & Mary. Australia
The staff are absolutely superb! Good knowledge of all activities available and most importantly just so genuinely friendly and sincere in their desire to help and please. They were always discreet and nothing was too much trouble. The builders on site are doing their very best to keep noise and disruption to a minimum. I look forward to the finished upgrade and cant wait to return there!
I agree with other reviews that the accommodation is getting a bit dated and prices are inflated, so won't elaborate on all that. On the plus side, the main pool was fantastic and people were extremely friendly. For beach swimming and sun bathing the Shangla-la beach is miles ahead of any other resort on the coral coast, due to being almost a detached island + having the option to get away from the winds. The buffet breakfast each morning was superb. I recommend bringing in your own drinks and snacks and eating meals outside the resort to save money. We hired a car and I am sure we saved money by doing this in dinners alone. Something to be aware of are the renovations currently taking place. Noise-wise the lagoon wing room upgrades are not a huge issue as they happen during the day. However, I was told while we were there that the main pool will be closed later this year as part of the renovations. For me having children, this would be a deal breaker. My kids were in the pool most of the time and they loved all the pool activities that went on during the day. The other pools on the resort didn't compare. It would be worth trying to find out when this is happening if you are planning to stay at the Shangri-la.
Located in Coral Coast, Shangri-La's Fijian Resort & Spa is within a 15-minute drive of Sigatoka Sand Dunes and Lawaqa Park. This 442-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. It's on the waterfront and also within a 30-minute drive of Tavuni Hill Fort and Natadola Beach.
There are ample dining options with 4 onsite restaurants, including Lagoon Restaurant, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 442 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Shangri-La's Fijian Resort & Spa features a private beach, a golf course, and a full-service spa. There's free valet parking, and an airport shuttle (available on request) for FJD 135 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 3444 reviews