Hotel Riu Palace Aquarelle - All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Poolside bar
Minibar, in-room safe, blackout drapes, iron/ironing board
Poolside bar
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪14 min walk‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪38 min drive‬

Room options

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(95 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(165 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(8 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (E)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (C)

9.0 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

7.6 out of 10
Good
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim Up | 18+ | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up | Deluxe Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Falmouth

Hotel Riu Palace Aquarelle - All Inclusive places you next to Water Square and within a mile (2 km) of Martha Brae River. This 753-room, 4-star hotel has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Water Square - 2 min walk - 0.1 miles
  • Martha Brae River - 14 min walk - 0.8 miles
  • Luminous Lagoon - 6 min drive - 4.1 miles
  • Rose Hall Great House - 26 min drive - 14.3 miles
  • Doctor's Cave Beach - 40 min drive - 23.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 35 min drive

Restaurants

  • ‪White Bay - ‬8 min drive
  • ‪Napoli - ‬8 min drive
  • ‪Kfc - ‬6 min walk
  • ‪Riu The Steakhouse - ‬8 min drive
  • ‪Jamaica's Tastiest Patties - ‬6 min walk

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, free WiFi in public areas, and coffee/tea in a common area.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, ceiling fans, and hair dryers are also available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Palace Aquarelle - All Inclusive?

This hotel is located in Falmouth, just steps from Water Square. You'll also find Martha Brae River and Luminous Lagoon within a short drive.

Is there a spa available at Hotel Riu Palace Aquarelle - All Inclusive?

Renova is the hotel's full-service spa and services include massages.

Does Hotel Riu Palace Aquarelle - All Inclusive feature a casino?

No, Hotel Riu Palace Aquarelle - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Aquarelle - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Does Hotel Riu Palace Aquarelle - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Aquarelle - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Aquarelle - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aquarelle - All Inclusive.

Where is the closest airport to Hotel Riu Palace Aquarelle - All Inclusive?

The closest major airport to Hotel Riu Palace Aquarelle - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 19.5 mi away (35 minutes by car).

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1499 out of 2398 reviews
Rating 8 - Good. 520 out of 2398 reviews
Rating 6 - Okay. 211 out of 2398 reviews
Rating 4 - Poor. 69 out of 2398 reviews
Rating 2 - Terrible. 99 out of 2398 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Courtney

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a family all inclusive resort in Jamaica, this is it! We loved how CLEAN this property is- even the pool bathrooms. Everyone was very friendly and they definitely catered to the kids, which we loved because we had 3 young girls in our group. If you want an adult vacation, I would recommend a different resort (they do have adult only areas though). The drinks were fantastic (esp frozen margaritas & espresso martinis)! The food at the restaurants was great (not a fan of the dinner buffet). While we were able to make reservations for our nights at the restaurants, we had a larger group (7) so making them was kind of tricky- it also seemed at first the could not accommodate, but then they did (despite the restaurants not being very busy). The kids shows/trivia after dinner were great! The ones who lead it were wonderful. The band shows after that were awesome too. We were BLOWN AWAY by the synchronized swimming show! So unexpected and amazing. If you are down at the beach or at one of the first pools- ask for Janiel- she was so intuitive and on top of our drinks! We thought the kid splash pad/small pool/pirate ship area was great- but really disappointed that you could not bring in food or drinks. Food I can understand but when you are a parent of a little one and want to relax on vacation - you want a drink (plus the kids need to hydrate). The lobby could use some more lighting though- pretty dark in there. But all around- we loved it and would recommend!
Stayed 3 nights in Apr 2026

10/10 Excellent

JOSHUA P

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Riu I’ve stayed at. This was my first time to Jamaica. The staff were wonderful!!
Stayed 3 nights in Apr 2026

10/10 Excellent

Juan

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time, love the service and the resort
Stayed 6 nights in Apr 2026

8/10 Good

Brandon

Stayed 15 nights in Jan 2026

2/10 Terrible

Yaneliz

Stayed 6 nights in Feb 2026

10/10 Excellent

Andrea D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff beyond amazing!!!!! Food even at the buffet was amazing and tasteful. So many options to pick from. The beach was clean and beautiful.
Spa
Hotel from a distance
Stayed 5 nights in Jan 2026

10/10 Excellent

Rachelle Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. The standout is the staff; wonderful, fun, kind, and hardworking. From start to finish, they created a welcoming, high-energy vibe that made the experience better. I especially loved the dance lessons the entertainment crew held. The property itself is beautiful: clean, well-designed, and easy to enjoy whether you’re relaxing or moving around for food, drinks, or entertainment. The vibe is lively but not chaotic; it feels like a place built for joy. The buffets were solid and consistently good, and two of the specialty restaurants, the steakhouse and the Asian restaurant were delicious! One thoughtful suggestion: there is a huge amount of leftover food from the restaurants. It’s hard not to notice how much could be redirected to help feed the local community instead of being discarded. It feels like a wasted opportunity to do some real good. I noticed the eco efforts with the recyclable cups, key card to turn on the lights, little notes around the hotel about eco efforts. Great touch. Overall, a beautiful resort with great food, an excellent atmosphere, and truly exceptional staff. We’d absolutely return.
Stayed 4 nights in Jan 2026

10/10 Excellent

DNisha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 3 nights in Jan 2026

6/10 Okay

Miguel

Stayed 4 nights in Jan 2026

6/10 Okay

Marcin

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Room was ok! Mold on the bathrooms. Stuff were great, always kind and happy. Restaurants not good but the buffet was great.
Stayed 5 nights in Jan 2026

10/10 Excellent

Yvonna

Stayed 3 nights in Jan 2026

6/10 Okay

nikaila

Traveled with family
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort is one of the best I’ve stayed at in a long time! Absolutely everything 10/10. View from the 11th floor, to the best staff who will remember you. But the ENTERTAINMENT/ DANCE TEAM is what truly makes this resort the best 1000/10! They’re sooo fun and insanely talented. The buffet is great and onsite restaurants are beautiful. The whole resort is picture worthy. My friend and I came for my birthday & cannot stop talking about everything. We loved it… a lot.
Swimming pool. 3rd pool w bar
Asian restaurant
Italian restaurant
Stayed 5 nights in Jan 2026

10/10 Excellent

Ashantaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Checking was a breeze, Front desk agents very accommodating room was immaculate and fresh. food is great, tasty, delicious. dining staff all marvelous, attentive, polite and very helpful. The entertainment group was on point, lovely joyful activities. Over all the place was super clean, beautiful and relaxing. If you want to be pampered home away from home, this is the place to be.
Stayed 3 nights in Jan 2026

8/10 Good

Andrea

Room spotl
Stayed 3 nights in Jan 2026

8/10 Good

Nathalia Taneil

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Kashima

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael J

Stayed 5 nights in Jan 2026

10/10 Excellent

Sha'ney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely welcoming, clean rooms, and security minded.
Stayed 4 nights in Jan 2026

4/10 Poor

Jennifer

Liked: Cleanliness

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was ok. Beach was subpar from other beaches I’ve been to in Jamaica. Came here expecting crystal clear water like usual. One elevator up and down caused congestion and large waits to get back to the rooms especially with us being up on the 10th floor. Most of the staff were great but there were a handful that were extremely rude. Hotel didn’t clean our room to the first 3 days even after multiple housekeeping requests and we were told it’s because we had a don not disturb sign in the door which is a flat out lie. Pool and everything basically closes at 6 which leave a the rest of the night with nothing to do besides the limited entertainment offered. This is good if you just want to eat and drink and sleep with no additional expectations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marsha

Traveled with family and small children
Liked: Cleanliness, amenities
Beautiful room, friendly and accommodating staff, excellent entertainment and team and great food.
Stayed 5 nights in Jan 2026

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes the room was in good condition. The buffet was lacking in having enough food out on time.
Stayed 7 nights in Dec 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good food, good cleaning, good attending, good recreation.1 things to improve in my opinion: add a Disco/night club ( have enough space for this), this is better than transport people for other RIU party and bring fidelity for this hotel
Stayed 4 nights in Jan 2026