All good
Very professional people. They know a lot about hospitality
The front desk is so easy to work with. Once i forfot to make a reservation and my husband had the credit card and they were willing to wait until he came home to make the reservation rather than throw us out on the street. They do not bother you like other hotels do. They accept packages at the front desk and i have never had an issue with theft or a "your package was not delivered here' excuse. Very accommodating hotel. I cannot say enough good things about them!!!!
Orbitz and This Hotel are garbage. Never doing business with this website ever again
Nothing outstanding, it's a reasonable stay! Even tough, it comes with complimentary breakfast, it's just grab n go. You will get energy bar along with the coffee, that's it!
The grounds do not appear to be safe . We asked for a refund and went to another hotel .
Accosted by group of teenagers in parking lot whi refused to stay away from my car. Front desk clerk refused to refund my money when I canceled reservation. Place is filthy!
The building in itself is obsolete, too old to make a difference with updates. Shower curtain had mold on it, no garbage can, and all linens were harsh and aged.
The toilet didn’t work in the first room. The second room the shower banged when you turned the water hot. The police raided the hotel while I was out to dinner. Lots of people were in cuffs.
My room’s door knob was broken so I couldn’t close it very well. The floors were very dirty and the room was not very clean. The outside of the building was nice and clean, so I was disappointed that the inside was run down and dirty.
Value for your money, staff are nice, breakfast part is negligible but honestly we did not expect much either. Room and bathroom clean and working perfectly.
It was an efficiency but no dishes or silverware. I prefer to have sink out side of toilet area. Booked a king and got a queen. Other visitors loud and made us nervous for our safety and that of our car and belongings.
It said continental breakfast and it was just coffee and muffins which i don’t like either. Maybe i misunderstood what was offered. The room smelled like smoke even though i was in non smoking section but staff was nice and friendly.
Cold room! In dc weather in January!!!! Toilet wouldn’t flush, the place is run down with extremely minimal maintenance! And breackfeast is just a joke!
The rooms were extemely dirty and unsanitary. There was green mold growing on blanket and sheets at the corner of bed. The rooms smelled like urine. We have never seen anything like this in all of our trips. Will never stay here again.
Extended Stay America - Washington D.C.- Fairfax - Fair Oaks places you next to Ox Hill Battlefield Park and within a mile (2 km) of Fair Oaks Mall. This 136-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 136 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Extended Stay America - Washington D.C.- Fairfax - Fair Oaks features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
All good
Very professional people. They know a lot about hospitality
The front desk is so easy to work with. Once i forfot to make a reservation and my husband had the credit card and they were willing to wait until he came home to make the reservation rather than throw us out on the street. They do not bother you like other hotels do. They accept packages at the front desk and i have never had an issue with theft or a "your package was not delivered here' excuse. Very accommodating hotel. I cannot say enough good things about them!!!!
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thank you once again for your review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Orbitz and This Hotel are garbage. Never doing business with this website ever again
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Nothing outstanding, it's a reasonable stay! Even tough, it comes with complimentary breakfast, it's just grab n go. You will get energy bar along with the coffee, that's it!
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The grounds do not appear to be safe . We asked for a refund and went to another hotel .
Accosted by group of teenagers in parking lot whi refused to stay away from my car. Front desk clerk refused to refund my money when I canceled reservation. Place is filthy!
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
It was a pleasure having you as a guest at Extended Stay America. We are thrilled to read you were highly impressed with the service provided by our courteous associates and that you had a comfortable stay with us. Thank you for sharing your experience, and we look forward to your return visit. Sincerely, Hotel Management