Orbitz and This Hotel are garbage. Never doing business with this website ever again
Nothing outstanding, it's a reasonable stay! Even tough, it comes with complimentary breakfast, it's just grab n go. You will get energy bar along with the coffee, that's it!
The grounds do not appear to be safe . We asked for a refund and went to another hotel .
Accosted by group of teenagers in parking lot whi refused to stay away from my car. Front desk clerk refused to refund my money when I canceled reservation. Place is filthy!
The building in itself is obsolete, too old to make a difference with updates. Shower curtain had mold on it, no garbage can, and all linens were harsh and aged.
The toilet didn’t work in the first room. The second room the shower banged when you turned the water hot. The police raided the hotel while I was out to dinner. Lots of people were in cuffs.
My room’s door knob was broken so I couldn’t close it very well. The floors were very dirty and the room was not very clean. The outside of the building was nice and clean, so I was disappointed that the inside was run down and dirty.
Value for your money, staff are nice, breakfast part is negligible but honestly we did not expect much either. Room and bathroom clean and working perfectly.
It was an efficiency but no dishes or silverware. I prefer to have sink out side of toilet area. Booked a king and got a queen. Other visitors loud and made us nervous for our safety and that of our car and belongings.
It said continental breakfast and it was just coffee and muffins which i don’t like either. Maybe i misunderstood what was offered. The room smelled like smoke even though i was in non smoking section but staff was nice and friendly.
Cold room! In dc weather in January!!!! Toilet wouldn’t flush, the place is run down with extremely minimal maintenance! And breackfeast is just a joke!
The rooms were extemely dirty and unsanitary. There was green mold growing on blanket and sheets at the corner of bed. The rooms smelled like urine. We have never seen anything like this in all of our trips. Will never stay here again.
The hotel was dirty. I was provided two separate rooms and did not stay. The sheets had multiple stains on them and both bathrooms were dirty. The tub had numerous dirt streaks. And the rooms had an odor to them. I will never "stay" here again.
Shower curtain needs to be replaced, dirty. Room smelled of stale cigarette smoke and parking was difficult with others not parking in the lines. Room was good, shower water was hot. Good price for the room.
very bad not good atall staff ok management terrible
Checking in was a disaster. Waited 25 min for the front desk agent to come up. Was not helpful with amenities and demanded a CC from me in case of a fire?! Room was ok, not the most attractive and smelled like smoke! Sorry this was not a pleasant experience at all. Will not be back
Extended Stay America - Washington D.C.- Fairfax - Fair Oaks places you next to Ox Hill Battlefield Park and within a mile (2 km) of Fair Oaks Mall. This 136-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 136 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Extended Stay America - Washington D.C.- Fairfax - Fair Oaks features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Orbitz and This Hotel are garbage. Never doing business with this website ever again
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Nothing outstanding, it's a reasonable stay! Even tough, it comes with complimentary breakfast, it's just grab n go. You will get energy bar along with the coffee, that's it!
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The grounds do not appear to be safe . We asked for a refund and went to another hotel .
Accosted by group of teenagers in parking lot whi refused to stay away from my car. Front desk clerk refused to refund my money when I canceled reservation. Place is filthy!
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
The building in itself is obsolete, too old to make a difference with updates. Shower curtain had mold on it, no garbage can, and all linens were harsh and aged.
Thank you for sharing your feedback. Although you had an overall pleasant visit, we are sorry for the issues you encountered and regret the inconvenience caused. We have made a note of your feedback and will share it with the appropriate team so that we can improve our service and facilities going ahead. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
The toilet didn’t work in the first room. The second room the shower banged when you turned the water hot. The police raided the hotel while I was out to dinner. Lots of people were in cuffs.
Thank you for your review of our hotel and for sharing your feedback. We are sorry for the issues you encountered and regret your stay was not a pleasant one. We have shared your feedback with the appropriate team so that we can improve our service and facilities moving ahead. Please know, we work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We hope you will see this for the isolated incident that it was. It would be our pleasure to serve you again. Sincerely, Hotel Management
My room’s door knob was broken so I couldn’t close it very well. The floors were very dirty and the room was not very clean. The outside of the building was nice and clean, so I was disappointed that the inside was run down and dirty.
Gus, we apologize for your less than stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Value for your money, staff are nice, breakfast part is negligible but honestly we did not expect much either. Room and bathroom clean and working perfectly.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and were happy with our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management