The property was centrally located which helped tremendously in getting around the area. The room was spacious and clean. The only downside is the TVs are too small for that size room. Need to be at least a 32 or 42 inch tv.
The property had a bad smell, a mix between an old smell along with smoke, also not clean at all, worst hotel I ever stayed at.
I just stay for a night only ,,,the price is too high for just a single night ,,,
The staff was very friendly and understanding of my children who preferred to play outside the room.
The location is convenient and close to the loop. The room was average and the noise outside was noticeable. Overall, not bad for the price and location.
Air conditioner too noisy. Room too small . Uncomfortable to sleep
It was pricey for the room because orbitz did not show me where i could us my military discount so i had to pay full price
Good for location. It was clean. It lacked the things you expect from a hotel of this price, The free breakfast was a joke! Stayed two nights and the bed was not made and no clean towels provided.
I will choose other location of Extended Stay America next time.
The air conditioner is very noisy and there is no morning breakfast.
Upon check-in, was told the WiFi didn't work and wouldn't be back online until after I'd checked out the next day. The tub did not have a stopper. Two people checking out in front of me had complaints as well: hairdryer didn't work, burned out outlet on wall.
Bad customer service! Rude staffs there. Place dirty
The "breakfast" is a joke and the channel selection for tv is awful. If it wasnt close to hospital I would not stay here
The front desk staff gave my room to someone else within an hour of my own check in. Had I not had the door locked from the inside I would have had a stranger walk in. Then the front desk called my room asking who I was. Ridiculous. And unsafe.
The advantage at staying in a room with a kitchenette is the ability to prepare your own meals. The room had completely bare cupboards; no cooking utensils, dishware, pans, or utensils. The rest of the room was adequate, but maintenance issues were starting to show. Cleanliness was not appalling, but far below the standards set by Hilton or Marriott owned properties.
Good customer service. Walking distance to/from Inova Fairfax Hospital.
Extended Stay America Suites Washington DC Falls Church places you within 2 miles (3 km) of popular sights like Inova Fairfax Hospital and Mosaic District. This 144-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 144 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Renovated in 2019, Extended Stay America Suites Washington DC Falls Church offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a TV in a common area.
The property was centrally located which helped tremendously in getting around the area. The room was spacious and clean. The only downside is the TVs are too small for that size room. Need to be at least a 32 or 42 inch tv.
The property had a bad smell, a mix between an old smell along with smoke, also not clean at all, worst hotel I ever stayed at.
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
I just stay for a night only ,,,the price is too high for just a single night ,,,
Thank you for choosing Extended Stay America for your overnight stay. We are glad you were pleased with most aspects of your stay. However, we were disappointed to read our accommodations did not provide the value for which you were hoping. It was a pleasure to have you as our guest, and we hope to do so again soon. Sincerely, Hotel Management
The staff was very friendly and understanding of my children who preferred to play outside the room.
Thank you for your terrific review of the Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Feedback like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management
The location is convenient and close to the loop. The room was average and the noise outside was noticeable. Overall, not bad for the price and location.
Thank you for choosing Extended Stay America! We are glad to know you had a pleasant time with us and that you enjoyed our ideal location. It was a pleasure hosting you, and we hope to see you soon! Sincerely, Hotel Management
Air conditioner too noisy. Room too small . Uncomfortable to sleep
Thank you for your review. We are sorry for your disappointment with the size of the suite and the noise issues you encountered with the air conditioner. We apologize for your inconvenience. Your feedback will be shared with the maintenance teams for review and action. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
It was pricey for the room because orbitz did not show me where i could us my military discount so i had to pay full price
Gloria, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management