Good
This is my second stay here, and may be my last. Issue #1: My first stay had a very nice breakfast setup with lots of option, My second stay had a small setup in the lower lobby without much at all. Very disappointing. The service was excellent though. Issue #2: There was heavy smoking in one or more rooms in the hallway. This included marijuana in addition to tobacco. Disgusting. I reported this twice on two separate days to the front desk and nothing appears to have been done about it. This is why I rated staff at only three stars.
Location is ideal
Beautiful property, easy check in
Clean property and friendly
Pool is still closed after 6 months. Staff at restaurant not very friendly.
Room was definitely the “third party room” but bed was fresh and towels were fresh
The room was very nice. They don't have room service and their late night snack options are not great.
All good
arrived hotel close to 9pm, almost had to beg the restaurant staff for service, went to the room to find out it had not been cleaned or made. Went back to reception and got another room, no apologies from the staff. Went back to use elevator it wasn't working. Not the best place in the area by far. Would not recommend at all. This is the first bad review I leave on a hotel, in almost 20 years of traveling.
Accessibility to major highways.
Super comfy and well appointed room. Great pool area.
Would have liked the trash collectors to put aluminum cans in something so they could recycle them and help out some employee that needs financial assistance.
No hot water to take a shower.
Clean and recently remodeled bathroom
Comfortable room with big seating area and nice, big shower. No room service.
Located 1.6 mi (2.6 km) from Fair Oaks Mall, Hilton Fairfax is within a 10-minute drive of other popular attractions like George Mason University. This 316-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.
Enjoy dining at one of 2 onsite restaurants including NoVa Grill, which specializes in American cuisine. Get a pick-me-up at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect to find free WiFi and 55-inch LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, sofa beds, and sitting areas are also available. Housekeeping is available on request.
Hilton Fairfax features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Good
This is my second stay here, and may be my last. Issue #1: My first stay had a very nice breakfast setup with lots of option, My second stay had a small setup in the lower lobby without much at all. Very disappointing. The service was excellent though. Issue #2: There was heavy smoking in one or more rooms in the hallway. This included marijuana in addition to tobacco. Disgusting. I reported this twice on two separate days to the front desk and nothing appears to have been done about it. This is why I rated staff at only three stars.
Location is ideal
Beautiful property, easy check in
Clean property and friendly
Pool is still closed after 6 months. Staff at restaurant not very friendly.
Hi Dennis, thank you for giving us this review and feedback. We are currently still renovating the pool and awaiting permit papers from the county to continue. I apologize about our staff in the restaurant, that is definitely not our standard and I hope that this experience does not tear you away from choosing to stay with us again. We will talk to the restaurant team to ensure this does not happen again. We hope one day you'll give us another chance. Thank you
Room was definitely the “third party room” but bed was fresh and towels were fresh
Thank you for staying with us! Have a great day!