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Recent guest reviews

All in all this hotel is great. Very comfortable, friendly staff and good quality free breakfast. There was not a hot tub as advertised though.

The property was ok but the toilet in the room was broke. They came to view but didnt offer a different room and repair was promised later. Im poor so i can deal but i would have thought they would have offered a different room. Now wrries

Nice, definitely recommend

Customer was good but i think the rooms needs to be remodeled

What I didnt like about the prope is the bedding was pooy done only two pillows which was vwry sparse needing more pillows and the bed neded a soft blanket other tham that everything went well

The property was clean and the front desk staff were nice and professional. The maid staff was another story. They bang on your door right at checkout time, and had the nerve to not be wearing masks. In the hall right outside rooms was one wearing hers properly, 2 who didn’t have one, and 1 who has hers under her chin in the elevator with customers.

Unfortunately the stay was very short had to change hotels because of ecoli in the water and could not take a shower because of my skin condition and also the water situation was not related to hotel guest which i find completely unacceptable, notice was not posted until oct 5th i checked in oct 3rd do the math

All the staff here was very friendly and welcoming.

I enjoyed the location of the property. However, my request wasn't taken into consideration.

The seats in the entrance area are horribly stained. I had a little difficulty finding a clean area to sit. Other than that , everything was ok.

The young lady at the front desk during check in was very nice. Room was disappointing, the bathroom had a big crack in the wall behind the hand towels, the shower curtain slide to the middle while in the shower because of the way the rod is and the type of curtain, I didn't feel comfortable with the cleanliness of the bathroom.... I did check out early

The staff were friendly and professional, I will definitely recommend this hotel and I'll definitely be using them again.

Nothing. The staff is very rude and unpersonal didnt want to help in any way.

Very high standards of cleanliness and upkeep/maintenance are my biggest needs of the property. I generally only have check in/check out interactions with staff.

Decent hotel, cleanliness decent, spacious rooms. Pool area had mold all over ceiling.

Friendly staff, clean room, nice breakfast. Recommended.

Served my key purpose, A middle point from my home

Excellent stay I had a good comfortable sleep the hotel was clean as well as the shower

The lady at the front desk, Elie, was very sweet and accommodating. She made the experience great for my wife and me. Thank you!

Oakley Industrial Blvd Fairburn GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free parking
  • Indoor pool

Best Western Plus Fairburn Atlanta Southwest places you within a 15-minute drive of Burdette Park and Charles E. Phillips Esquire Park. This 74-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can expect WiFi and 43-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

At Best Western Plus Fairburn Atlanta Southwest, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a business center, and free newspapers.

Room options

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Executive Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Fairburn Atlanta Southwest

Everyone (8) Couples (3) Family (13)
4
Family Friends

All in all this hotel is great. Very comfortable, friendly staff and good quality free breakfast. There was not a hot tub as advertised though.

By on Sep 26, 2022

3
Everyone

The property was ok but the toilet in the room was broke. They came to view but didnt offer a different room and repair was promised later. Im poor so i can deal but i would have thought they would have offered a different room. Now wrries

By on Jul 31, 2022

Review comment responded on Aug 1, 2022

Willie, I want to sincerely apologize for the experience you received and will be addressing this issue with maintenance. I hope you choose to stay with us again.

4
Family with small children Family

Nice, definitely recommend

By on Apr 22, 2021

Review comment responded on Apr 22, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Friends Family

Customer was good but i think the rooms needs to be remodeled

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Thank you

3
Partner Couples

What I didnt like about the prope is the bedding was pooy done only two pillows which was vwry sparse needing more pillows and the bed neded a soft blanket other tham that everything went well

By on Feb 27, 2021

Review comment responded on Feb 28, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Dec 14, 2020

Review comment responded on Dec 14, 2020

Thank you for staying with us at Best Western Plus Fairburn. Please comeback and stay again.

3
Family Family

The property was clean and the front desk staff were nice and professional. The maid staff was another story. They bang on your door right at checkout time, and had the nerve to not be wearing masks. In the hall right outside rooms was one wearing hers properly, 2 who didn’t have one, and 1 who has hers under her chin in the elevator with customers.

By on Oct 17, 2020

Review comment responded on Oct 17, 2020

Thank you for staying with us at the Best Western Plus Fairburn. I do apologize for any inconvenience you may have had during your stay. We need your surveys like this so we can fix the problem. Please rest assured that we will address this issue. Thank you and please give us another chance to get it right.

1
Family

Unfortunately the stay was very short had to change hotels because of ecoli in the water and could not take a shower because of my skin condition and also the water situation was not related to hotel guest which i find completely unacceptable, notice was not posted until oct 5th i checked in oct 3rd do the math

By , from Warren ohio on Oct 10, 2020

Review comment responded on Oct 12, 2020

Thank you for staying with us at the Best Western Plus Fairburn Atlanta SW. I do apologize for the inconvenience of the City of Fairburn placing us under a boil water notice. We received the notice the morning of 10.04.2020. We put our safety measures in place at that time. I do apologize for the inconvenience, but the water situation was city wide.

4
Family with small children

All the staff here was very friendly and welcoming.

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you!

4
Family

I enjoyed the location of the property. However, my request wasn't taken into consideration.

By on Feb 2, 2020

Review comment responded on Feb 5, 2020

Thank you for your feedback! we also apologize for not fully accommodating you. We hope that you give us another opportunity to make it right.

Best Western Plus Fairburn Atlanta Southwest

1005 Oakley Industrial Blvd, Fairburn, GA 30213
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