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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
1 bedroom, premium bedding, down comforters, in-room safe
Lounge
Property entrance
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

View in a map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, Hatfield Forest Country Park
    ‪10 min drive‬
  • Place, The Gibberd Garden
    ‪11 min drive‬
  • Place, Mountfitchet Castle
    ‪15 min drive‬
  • Airport, London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | 1 bedroom, premium bedding, down comforters, in-room safe

Estate Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bishop's Stortford

Down Hall Hotel is located within a 15-minute drive of Hatfield Forest Country Park and Pishiobury Park. This 98-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 6.0 miles
  • The Gibberd Garden - 11 min drive - 5.8 miles
  • Mountfitchet Castle - 15 min drive - 11.3 miles
  • The Henry Moore Foundation - 19 min drive - 11.3 miles
  • Epping Forest - 25 min drive - 17.0 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪White Lion - ‬9 min drive
  • ‪Secret Garden - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Hotel in Bishop's Stortford with a full-service spa and a health club
Guests staying at Down Hall Hotel enjoy access to a full-service spa, a gym, and a sauna. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also available.
An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is a free cancellation option available at Down Hall Hotel?

Down Hall Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Down Hall Hotel?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on Nov 20, 2025 start from $164.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Down Hall Hotel?

This hotel is located in Bishop's Stortford, close to Hatfield Forest Country Park, Southern Parkland Country Park, and Bishop's Stortford Golf Club. Pishiobury Park is also within a driving distance of 4.5 mi.

Will I be able to park at Down Hall Hotel?

Yes, self parking and long-term parking are offered for free at the hotel.

Is a spa located at Down Hall Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and aromatherapy.

Does Down Hall Hotel have a casino at the property?

No, Down Hall Hotel doesn't have a casino.

Will I find an indoor pool at Down Hall Hotel?

No, there is no indoor pool at this hotel.

Is Down Hall Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Down Hall Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Down Hall Hotel have a restaurant that serves breakfast?

Yes, Down Hall Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at The Grill Room.

Will Down Hall Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Down Hall Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Does Down Hall Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Down Hall Hotel?

The closest major airport to Down Hall Hotel is Stansted Airport (STN), which is 8.6 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is located 29 mi away (50-minute drive).

Are there rooms with balconies at Down Hall Hotel?

Yes, some guestrooms at Down Hall Hotel offer a patio and may feature garden views.

Does Down Hall Hotel have a wedding venue?

Take advantage of the wedding venue at Down Hall Hotel if you plan to say "I do" during your trip.

Reviews

Down Hall Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Lovely stay despite challenges

On arrival reception staff tried hard to find a suitable room for us. My friend has mobility issues and the main house has no lift. A room was found in the West Wing which does. The room was clean and spacious, the beds were comfortable, tea and coffee making facilities very welcome. Unfortunately, although the bathroom was large with double wash basins my friend was unable to use the shower which was over the bath. She used the showers in the spa for the duration of our stay. There was a good choice of breakfast hot and cold food and beverages, in pleasant surroundings, with friendly, helpful staff. Would recommend but be prepared if you are visiting with friends or family with limited mobility.
Stayed 2 nights in Jul 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here and absolutely loved it
Stayed 1 night in Jul 2025

4/10 Poor

Hannah

Disliked: Room comfort
Not informed that we needed to pre book the spa and unfortunately it was fully booked for the duration of our stay, which was the only reason we booked a spa hotel
Stayed 1 night in Jul 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist told us we had to walk up two flights of stairs as no lift. However there was a lift she obviously has not been shown her way around. However she was very pleasant just lack of training
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice x

Beautiful setting for a stunning property x Need to sort your roads/pathways/carpark - seriously let’s down your image. Air on would be an investment too. Room great but bath taps need attention. Reception staff great & efficient x
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mrs N J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but unfortunately no air con and was unbelievable hot in our room
Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lively hotel let down by its restaurant.

A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
Stayed 1 night in Jun 2025

2/10 Terrible

TW

Liked: Cleanliness, staff & service
Disliked: Room comfort

Torturous night!

Impossible to sleep at night given room temperatures of 28 degrees +; without availability of AC. Windows don’t fully open. In the modern era, a far more comfortable sleep would have been had at a Travelodge, Premier Inn etc for a third of the price. And the food quality: £25-30 a dish for Wetherspoons quality. Again, better off just going to Spoons! Good venue for an event; terrible place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

JET STORY SP. Z O.O.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Very delayed check in
Stayed 1 night in Jun 2025

10/10 Excellent

Omid

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

6/10 Okay

Jane

Traveled with partner
Disliked: Amenities, property conditions & facilities
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and grounds are great Food, not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

4/10 Poor

Katie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice space in the English countryside. Enjoyed our time there. Great food. Great estate overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025