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Recent guest reviews

I love that place Staff very professional! Restaurant very clean and food delicious

The rooms and place is not Kept up I was totally disappointed nothing like it shows in pictures

The water in the hotel was salt water in the shower.

Great hotel, probably my favorite in Ensenada. Complimentary water was a nice touch.

Rooms and hallways very old and dated Staff not friendly Hot tub not hot

love the pool rooms need remodeling food is good parking is great.hotel is near downtown

Toilet was loose. When you seat down moved a lot, rooms are old but clean.

Nice hotel, big n nice swimming pool... staff was great... housekeeping was excellent ..

This was our first visit to the hotel. Once we checked in, we didn't leave! That said, the hotel in itself made for a wonderful get-a-way. We'll definitely be back!

So my GF and I stayed on one of the rooms. The bathroom light would not go on because the room above us was leaking and messing with the light. There was a puddle of water in the bathroom from the leak Housekeeping noticed and I went to from and they offered to move us next door. So I get the key for that room. That room wasn't even cleaned. So back down I go. They put us in a room all the way over on the other side of the hotel. They did help move our stuff, but all this was a hassle. Let me tell you why we WILL go back. 1. The hotel people made an effort to help out. That all by itself is unusual. 2. The parking lot has guards and I always see at least one. I have always felt safe leaving my car there 3. The pool / jacuzzi area was recently redone and is beautiful. It is not the best hotel I have ever been in, but it has a great location and the people who work their make an effort.

Nice Pool. When staying in Ensenada, the SN is one of the better options.

Rooms are cozy. Walking distance to downtown. Casino is right outside the hotel. Really friendly staff

Disappointed in everything and all aspects Wished we found a different place.

nice placed to stay and staff are very helpful. security are active.

Isaac and Anjelica always,go out of their way to ensure we have an awesome experience when my wife and I travel to Ensenada. Thanks

Anjelica at the front desk always goes out of her way to accommodate our party.

People over my room roof made its trying open my room no best experience

The rooms could use a lot of updating. Cealings were horrible. Beds were really loud and uncomfortable. Our bathroom had a leak which was "fixed" but leaft a really nasty sewer smell to the room. Housekeeper was wonderfull enough to wash it up. However the bathrooms need updatings as well.

This place is run down, it goes without satin at the price. However the linens were disgusting. I took a nap as soon as I walked in. Within hours I was itching and had bedbug bites everywhere! Stay away!

The staff was very nice and and helpful The restaurant in the hotel was very good And I loved the service at the bar at the casino they have , me and my husband will definitely come back and stay here..

Primera & Guadalupe s/n Ensenada BC

Hotel highlights

  • Close to First Street
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Playa Ensenada within a short walk of Riviera Cultural Center, San Nicolas Hotel and Casino is within a mile (2 km) of other popular sights such as First Street. This 3.5-star hotel has 120 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.


Dining

Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

San Nicolas Hotel and Casino's 120 rooms provide furnished balconies, coffee makers, and free bottled water. Guests can expect free WiFi and 55-inch TVs with satellite channels. Other standard amenities include safes, phones, and free toiletries.


Property features

Renovated in 2019, San Nicolas Hotel and Casino offers a casino, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for MXN 4500 per room roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, free newspapers, and a terrace.

Room options

Master Suite

1 King Bed | Sleeps 2

Deluxe Double Room

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed

1 King Bed | Sleeps 2

Classic Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for San Nicolas Hotel and Casino

Everyone (16) Couples (14) Family (9) Friends (11) Other (2)
5
Partner Couples Family

I love that place Staff very professional! Restaurant very clean and food delicious

By , from Las vegas nv on Oct 9, 2020

Review comment responded on Oct 9, 2020

Hi, Mr. Jose Thank you for taking the time to rate us, and for your positive coment about our staff and facilities. We hope to see you again in our hotel for your next vacations. Regards,

2
Family with small children

The rooms and place is not Kept up I was totally disappointed nothing like it shows in pictures

By , from USA on Sep 10, 2020

Review comment responded on Sep 10, 2020

Hello, Ms. Orbitz Thank you for choosing us and for share your comment and experience with us. We are sorry to hear that your experience with us was not as good as expected. Be sure that we are working on our facilities to make them better. We recommend you to pick our deluxe double room, superior double or our king studio (brand new rooms) in your next visit. We hope that in your next visit you´ll be completely satisfied.

4
Friends

The water in the hotel was salt water in the shower.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Greetings, Thank you for choosing our Hotel and for sharing your comment with us. We are very sorry to hear about you having a bad experience with us, clearly that is not the image we want to convey. We will search for the problem you are telling us so we can fix it. We apologize and we hope you can give us another opportunity and stay with us again soon. Best

5
Everyone

Great hotel, probably my favorite in Ensenada. Complimentary water was a nice touch.

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Greetings. Thank you for choosing our Hotel and for taking the time to share your comment and experience with us. We are continuously improving our facilities for you comfort. We hope to see you back again. Best regards.

2
Everyone

Rooms and hallways very old and dated Staff not friendly Hot tub not hot

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Greetings, I would like to take this opportunity to thank you for your recent stay at San Nicolas Hotel. I would also like to extend a sincere apology for the inconvenience experienced during your visit. Certainly, this is not the image we hope to convey. It is only through feedback such as yours that we are able to maintain and indeed where necessary, improve upon the service that we provide to our valued guest. We want you to give us another opportunity to offer you a better service and change your impression about us, so we kindly ask you to send us a phone number or e-mail where we can reach out to you. Thank you in advance. Best Regards.”

5
Family Friends

love the pool rooms need remodeling food is good parking is great.hotel is near downtown

By on May 7, 2019

Review comment responded on May 9, 2019

greetings, Thank you for choosing our Hotel and for taking the time to share your experience with us. We are working very hard to improve our services for you. We are now in the process of remodeling. We hope you will choose to visit us again and give us a chance to demonstrate the improvements for our guests. Thank you for your visit and we hope to see you back again. Best regards.

3
Everyone

Toilet was loose. When you seat down moved a lot, rooms are old but clean.

By on Jan 29, 2019

Review comment responded on Jan 31, 2019

Greetings, I would like to take this opportunity to thank you for your recent stay with us. I would also like to extend a sincere apology for the inconvenience experienced during your visit. Certainly, this is not the image we hope to convey. It is only through feedback such as yours that we are able to maintain and indeed where necessary, improve upon the service that we provide to our valued guest. Be sure we are following up on the specific situation you mention. We hope you'll give us a chance to show our improvements and decide to stay with us in the future. Best Regards.

4
Everyone

Nice hotel, big n nice swimming pool... staff was great... housekeeping was excellent ..

By on Oct 29, 2018

Review comment responded on Oct 29, 2018

Dear guest, Thank you for choosing our Hotel and for taking the time to share your comment and experience with us. We are continuously improving our facilities for you comfort. We hope to see you back again. Best regards.

5
Everyone

This was our first visit to the hotel. Once we checked in, we didn't leave! That said, the hotel in itself made for a wonderful get-a-way. We'll definitely be back!

By on Aug 27, 2018

Review comment responded on Aug 28, 2018

Greetings, Thank you for choosing our Hotel and for taking the time to share your comment with us. We are working very hard to improve our services for you. We are proud of the service we provide. We hope you will choose to visit us again and give us a chance to demonstrate the improvements for our guests, we are currently in the process of remodeling. Thank you for your visit and we hope to see you back again. Best regards.

3
Everyone

So my GF and I stayed on one of the rooms. The bathroom light would not go on because the room above us was leaking and messing with the light. There was a puddle of water in the bathroom from the leak Housekeeping noticed and I went to from and they offered to move us next door. So I get the key for that room. That room wasn't even cleaned. So back down I go. They put us in a room all the way over on the other side of the hotel. They did help move our stuff, but all this was a hassle. Let me tell you why we WILL go back. 1. The hotel people made an effort to help out. That all by itself is unusual. 2. The parking lot has guards and I always see at least one. I have always felt safe leaving my car there 3. The pool / jacuzzi area was recently redone and is beautiful. It is not the best hotel I have ever been in, but it has a great location and the people who work their make an effort.

By , from Las Vegas, NV on Aug 11, 2018

Review comment responded on Aug 11, 2018

Greetings, I would like to take this oportunity to thank you for your recent stay in our Hotel. I would also like to extend a sincere apology for the inconvenience experienced during your visit. Certainly, this is not the image that we hope to convey. It is only through feedback such as yours that we are able to maintain and indeed where necesary, improve upon the service that we provide to our valued guests. We are working very hard to improve our services for you. We are proud of the service we provide. We hope you will choose to visit us again and give us a chance to demonstrate the improvements for our guests, we are currently in the process of remodeling. Thank you for your visit and we hope to see you back again. Best regards.

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