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Recent guest reviews

Tissue was a half Cutting box dissapointed. Insoect around and found your own opinion to get better services

The bellhop was the best. The Hotel had no change, but he did. The hotel ask me to make an additional deposit (for what, I don't know) as the have no incidentals. I declined, and they said it was policy. I shared with them that my stay was prepaid with no such condition. Staff at the desk we rude! I had a large dog bark in the room next to me when we left. Heard footstep until 4 AM. Lady with CFM's I guess. Left with 3 hours of sleep due to the bed and noise.

I loved the beds and the service was great! Thank you!

The pros: The location was great to access the main areas of Ensenada. It was a neat building with lots of architectural features. The staff was very nice. The beds were comfy, we enjoyed a balcony with pool view. The cons--the shower was pretty bad. Very little water pressure and it was either cold or very hot, nothing in the middle. We were looking forward to the pool but it was closed in the morning for cleaning. Also, my friend dropped an earring, which went under the bed, when she looked under there she said it looked like the cleaners had been sweeping trash under there for quite sometime.

It was right on the strip which was amazing. Two blocks from the strip along the beach. This hotel is old on the inside but is definitely worth it. There is no elevator and we were on the 5th floor that was the only pain.

Thats nice in clen places excellent locations closer to restaurants

The room wasn’t as clean as expected, there was hair on the bed and garbage left in the bathroom. The WiFi wasn’t working and the tv made an awful noise when on. Parking kinda sucks really narrow lot, no bf and room had a bad smell to it.

Love this place walking distance to restaurants shopping and harbor

Bathroom needs some work, weird layout of the toilet and shower.

Charming property with helpful staff in central location. Loved the split-level layout of the floors and rooms. Very good value. Would stay here again.

Staff was very friendly. Location was the best part of this Hotel. Stayed 5 days and found something to do every day. The downside was that there was no longer a jacuzzi and the fireplace that was taking its place didn’t work.

Staff very nice and helpful great location close to restaurant stores the bay clubs

Nice hotel in the center of the strip. Walking distance to many things and beach is 2 mikes away. Wifi had some issues and construction going on next door. Your vehicle in parking space will get very dusty. Overall a good stay for a cheap price

Room 203 needs maintenance. 1. The tv made a terrible noise. 2. Had to take cold showers since the shower handles barely worked. 3. Towels were very old. They looked gray. This hotel is not cheap at all, so please do the needed maintenance so clients like me don’t get so disappointed.

the staff is fine but is to much noise hard to sleep and they don't have elevators for handicap and no rooms in the first floor

Excellent location, good bargain for spanish style hotel. Close to all shopping, 1.5 blocks to boardwalk,

Ave. López Mateos #993 Ensenada BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Zona Centro, Best Western El Cid is adjacent to Avenida Adolfo Lopez Mateos and within a 5-minute walk of Ventana al Mar. This 51-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 51 air-conditioned accommodations feature kitchenettes and space to spread out with dining areas. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Coffee makers, safes, and ironing boards are also standard.


Property features

At Best Western El Cid, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a microwave in a common area, and a meeting room.

Room options

Junior Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Refrigerator

2 King Beds | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen Bed | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western El Cid

Everyone (10) Couples (5) Family (9) Other (1)
1
Everyone

Tissue was a half Cutting box dissapointed. Insoect around and found your own opinion to get better services

By , from bakersfield on Mar 8, 2022

2
Partner Couples

The bellhop was the best. The Hotel had no change, but he did. The hotel ask me to make an additional deposit (for what, I don't know) as the have no incidentals. I declined, and they said it was policy. I shared with them that my stay was prepaid with no such condition. Staff at the desk we rude! I had a large dog bark in the room next to me when we left. Heard footstep until 4 AM. Lady with CFM's I guess. Left with 3 hours of sleep due to the bed and noise.

By on Feb 21, 2022

5
Family

I loved the beds and the service was great! Thank you!

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Dear Brenda, thank you very much for your evaluation and comments. We wait for you soon.

1
Everyone

By on Nov 24, 2021

Review comment responded on Nov 24, 2021

Mr. Owen On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will use comments you may give us to make improvements to ensure we provide a better guest experience in the future.

4
Partner Couples Friends

The pros: The location was great to access the main areas of Ensenada. It was a neat building with lots of architectural features. The staff was very nice. The beds were comfy, we enjoyed a balcony with pool view. The cons--the shower was pretty bad. Very little water pressure and it was either cold or very hot, nothing in the middle. We were looking forward to the pool but it was closed in the morning for cleaning. Also, my friend dropped an earring, which went under the bed, when she looked under there she said it looked like the cleaners had been sweeping trash under there for quite sometime.

By on Jul 23, 2021

Review comment responded on Sep 15, 2021

We apologize for the inconvenience and we appreciate the comments made to our work, your comments will be taken into account to improve the quality and service for future guests.

5
Family Friends Family

It was right on the strip which was amazing. Two blocks from the strip along the beach. This hotel is old on the inside but is definitely worth it. There is no elevator and we were on the 5th floor that was the only pain.

By on Dec 19, 2020

Review comment responded on Dec 19, 2020

Thak you for staying with us. We hope you will come back and visit us again, we are currently working on an elevator

4
Everyone

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Gracias por su estancia con nosotros, los esperamos pronto!

5
Family Family

Thats nice in clen places excellent locations closer to restaurants

By , from long beach ca on Sep 7, 2020

Review comment responded on Sep 11, 2020

Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto.

3
Family

The room wasn’t as clean as expected, there was hair on the bed and garbage left in the bathroom. The WiFi wasn’t working and the tv made an awful noise when on. Parking kinda sucks really narrow lot, no bf and room had a bad smell to it.

By , from Tijuana on Sep 6, 2020

5
Family

Love this place walking distance to restaurants shopping and harbor

By on Jul 4, 2020

Review comment responded on Jul 6, 2020

Gracias por su estancia con nosotros, sus comentarios son muy valiosos.

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