Tissue was a half Cutting box dissapointed. Insoect around and found your own opinion to get better services
The bellhop was the best. The Hotel had no change, but he did. The hotel ask me to make an additional deposit (for what, I don't know) as the have no incidentals. I declined, and they said it was policy. I shared with them that my stay was prepaid with no such condition. Staff at the desk we rude! I had a large dog bark in the room next to me when we left. Heard footstep until 4 AM. Lady with CFM's I guess. Left with 3 hours of sleep due to the bed and noise.
I loved the beds and the service was great! Thank you!
The pros: The location was great to access the main areas of Ensenada. It was a neat building with lots of architectural features. The staff was very nice. The beds were comfy, we enjoyed a balcony with pool view. The cons--the shower was pretty bad. Very little water pressure and it was either cold or very hot, nothing in the middle. We were looking forward to the pool but it was closed in the morning for cleaning. Also, my friend dropped an earring, which went under the bed, when she looked under there she said it looked like the cleaners had been sweeping trash under there for quite sometime.
It was right on the strip which was amazing. Two blocks from the strip along the beach. This hotel is old on the inside but is definitely worth it. There is no elevator and we were on the 5th floor that was the only pain.
Thats nice in clen places excellent locations closer to restaurants
The room wasn’t as clean as expected, there was hair on the bed and garbage left in the bathroom. The WiFi wasn’t working and the tv made an awful noise when on. Parking kinda sucks really narrow lot, no bf and room had a bad smell to it.
Love this place walking distance to restaurants shopping and harbor
Bathroom needs some work, weird layout of the toilet and shower.
Charming property with helpful staff in central location. Loved the split-level layout of the floors and rooms. Very good value. Would stay here again.
Staff was very friendly. Location was the best part of this Hotel. Stayed 5 days and found something to do every day. The downside was that there was no longer a jacuzzi and the fireplace that was taking its place didn’t work.
Staff very nice and helpful great location close to restaurant stores the bay clubs
Nice hotel in the center of the strip. Walking distance to many things and beach is 2 mikes away. Wifi had some issues and construction going on next door. Your vehicle in parking space will get very dusty. Overall a good stay for a cheap price
Room 203 needs maintenance. 1. The tv made a terrible noise. 2. Had to take cold showers since the shower handles barely worked. 3. Towels were very old. They looked gray. This hotel is not cheap at all, so please do the needed maintenance so clients like me don’t get so disappointed.
the staff is fine but is to much noise hard to sleep and they don't have elevators for handicap and no rooms in the first floor
Excellent location, good bargain for spanish style hotel. Close to all shopping, 1.5 blocks to boardwalk,
Located in Zona Centro, Best Western El Cid is adjacent to Avenida Adolfo Lopez Mateos and within a 5-minute walk of Ventana al Mar. This 51-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All 51 air-conditioned accommodations feature kitchenettes and space to spread out with dining areas. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Coffee makers, safes, and ironing boards are also standard.
At Best Western El Cid, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a microwave in a common area, and a meeting room.
Tissue was a half Cutting box dissapointed. Insoect around and found your own opinion to get better services
The bellhop was the best. The Hotel had no change, but he did. The hotel ask me to make an additional deposit (for what, I don't know) as the have no incidentals. I declined, and they said it was policy. I shared with them that my stay was prepaid with no such condition. Staff at the desk we rude! I had a large dog bark in the room next to me when we left. Heard footstep until 4 AM. Lady with CFM's I guess. Left with 3 hours of sleep due to the bed and noise.
I loved the beds and the service was great! Thank you!
Mr. Owen On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will use comments you may give us to make improvements to ensure we provide a better guest experience in the future.
The pros: The location was great to access the main areas of Ensenada. It was a neat building with lots of architectural features. The staff was very nice. The beds were comfy, we enjoyed a balcony with pool view. The cons--the shower was pretty bad. Very little water pressure and it was either cold or very hot, nothing in the middle. We were looking forward to the pool but it was closed in the morning for cleaning. Also, my friend dropped an earring, which went under the bed, when she looked under there she said it looked like the cleaners had been sweeping trash under there for quite sometime.
We apologize for the inconvenience and we appreciate the comments made to our work, your comments will be taken into account to improve the quality and service for future guests.
It was right on the strip which was amazing. Two blocks from the strip along the beach. This hotel is old on the inside but is definitely worth it. There is no elevator and we were on the 5th floor that was the only pain.
Thak you for staying with us. We hope you will come back and visit us again, we are currently working on an elevator
Gracias por su estancia con nosotros, los esperamos pronto!
Thats nice in clen places excellent locations closer to restaurants
Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto.
The room wasn’t as clean as expected, there was hair on the bed and garbage left in the bathroom. The WiFi wasn’t working and the tv made an awful noise when on. Parking kinda sucks really narrow lot, no bf and room had a bad smell to it.
Love this place walking distance to restaurants shopping and harbor
Gracias por su estancia con nosotros, sus comentarios son muy valiosos.
Dear Brenda, thank you very much for your evaluation and comments. We wait for you soon.