Best Western El Cid3.0 out of 5.0
Recent guest reviews
Don’t miss this hotel if you are in Ensenada. The entire staff is very welcoming and friendly. They make you feel like you are the only people in the hotel! They also have a restaurant with a great wine list- there are so many options in Ensenada, but this place is special. Can’t wait to go back! Thank you El CID for a great stay!!
Come often to Ensenada to relax and try different restsurants and hotels. El Cid is centrally located and walking distance to all. Booked online and average pricing. Checked in to friendly staff. Small secured parking. Rooms small but cute. Bathroom has some real shabby looking tile and no toiletries except the dispenser like a gym. Refrig is nice but first day no coffeemaker and then next day coffeemaker without caraffe so pretty useless. Overall its ok and will stay just for convenience to all.
Best Western is cute, old hotel in the heart of downtown Ensenada surrounded with restaurants and shops. Our room was small but with Mexican charm and we had access to a terrace which was nice. Walls between rooms are so thin and we could hear what a neighbors were doing in a middle of the night....funny but embarrassing. I like hospitality of people working here but next time we will look for a different hotel in Ensenada.
A year and a few months later from my first stay and hotel review and I spent this past Friday night at El Cid. So as a repeat customer to this hotel it tells that I would recommend this hotel. A big shout out to the reception desk both checking in and checking out, great friendly staff. The rooms are clean and the beds just firm enough making for a great nights sleep. Had a little issue with figuring out the two remote controls for the use of the television but a call to the front desk and in a few moments the bell man came and got it going. As I stated back in December 2016 yes I will return to the El Cid on future visits to Ensenada.
We checked in at 12/24/17 and checked out on 12/26/17. The customer service is excellent. The hotel is cozy. The design is classic and the room is clean. Our room has a balcony where can see the cruise ship and the street view. The hotel is located at the center zone, close to everything. We highly recommended this hotel.
the beds are comfortable and big. Nice view to the pool, kind and helpful staff, clean place. It's got this very Mexican deco location is great right in the heart of centro. They had no shampoo and wifi signal was really bad. Other than that, we enjoyed our short stay.
We expend 3 nights at BW El Cid, and it was a great experience, friendly staff, clean rooms, comfortable bed, nice pool, and close to everything.. We escaped to Ensenada just for relax and we really enjoyed this hotel. Next door restaurant was great for breakfast (to start the day with full energy), also close to famous "carretas" to enjoy delicious seafood, we recomend this hotel.
The location of this hotel is within walking distance to all the popular spots in Ensenada. The rooms and rates are a lot more reasonably priced compared to hotels in the States. In June, I was looking online for hotels for a stay at the end of July. I did not find any available online. I phoned the hotel and asked regarding availability for my travel dates, I was pleased to hear that they did have rooms available, but that they were Junior Suites, I reserved two Jr Suites. I was given a confirmation number, plus I asked the name of the person with whom I was speaking with, Juan Canpusano. Arrived to the hotel on my travel date and the reservations were not located. The hotel staff did ask if I was willing to take a single room, I did. The staff did not apologize or admit to losing my reservations. I planned an additional trip to Ensenada in September, a Sunday and Monday stay. I booked online this time through Hotels.com, a rare finding. My friend did book on time, so I thought I would just call and book a room for him. Again, Juan Canpusano was the reservation agent. I asked for one room, I informed Juan that I had booked one room online through Hotels.com, and to please not lose this reservation. Juan stated he would attach the new reservation with the online reservation, perfect! Check out, I'm given a bill for my room. I informed the staff that room was booked through Hotels.com and that the room was paid in full. I did not not sign the payment slip, I provided my name and number so that the manager could contact me. The credit card that I provided for the trip in July was charged for the September booking. I used my Navy Federal in July, and Fidelity in September. Is this legal????????? I am disputing charges. Travelers, use extra caution when booking at this hotel, not a BestWestern.
I enjoyed my stay here and the staff was great. They have off street parking which is a bonus and my surf board was left on the car when in the parking lot. I never had a issue. The rooms were well appointed and it was not too noisy. When in Ensenada this is an affordable option.
Our friend was getting married this past weekend so we all booked a hotel 4-months in advance, we call a week before our check in date to make sure everything is good to go. We arrived early and were told to come back after noon to check in, once we are back they tell us our reservation was cancelled!!! WTH!! We complained that how was this possible when we had confirmed our reservation a week ago and the man just said "it was cancelled 3 days ago you should've called then". They did not even try calling to let us know it was cancelled. We were the first of our group to arrive. We were so upset, we told them that we had another group of reservations and we hope they do NOT do the same to them. We notify our friends of the situation and the hotel had just called (after we told them they better not have done the same to them) and told them their reservation was cancelled. It was a big mess, they were obviously cancelled our reservations because we had gotten a lower rate and they had since gone up. We ended up in a different hotel room paying higher rates.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Best Western El Cid places you within a 10-minute stroll of Civica Plaza and Riviera Cultural Center. This 3-star hotel has 51 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Riviera del Pacífico and Museo de Historia are a short walk away.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
All of Best Western El Cid's 51 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Rooms also include hair dryers.
Best Western El Cid features an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. This hotel also has free newspapers.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 202 reviews