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Recent guest reviews

The place was very beautiful and elegant . The service was great and the jucuzzi pool was nice and warm throughout the night .

The entrance was nice and the location was convenient. The room was not clean. I found color contact lenses on the floor. Hairs on the bed. The sheets smelled bad. The mattress was in a bad condition. The price was very expensive for what we got. I will never stay in this place.

They didn’t give me my ID back at check in and I had to return to hotel because they would not mail it to me. The restroom toilet would not flush and smelled horrible my entire stay. Would not change my room nor offer any compensation. I would not stay here again. Horrible experience!!

Everything perfect except finding hair all over the bed

Mil veces mejor que el hotel viejo coral y marina!

The property has great views of the marina and ocean. Away from the city but still close to everything.

All good with the hotel room, great view! Also excellent decor

Very friendly and attentive staff! Will come back!

First class property. Treated like family. Love the pool and jacuzzi

Front desk and manager needs better customer service. Our room wasn’t thoroughly cleaned prior to arrival. Found open bottles in fridge and few hair products on the floor and carpet. Otherwise, Brendan (bellboy) was superb and should be recognized!!! Thank you! We stayed here with high remarks and left disappointed.

excellent &outstanding service, i totally would come back.

Carretera Tijuana - Ensenada Km 108.5 Ensenada BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Torre Lucerna Hotel Ensenada places you within 3 miles (5 km) of popular attractions like Antigua Aduana Maritima Museum and First Street. This 146-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11:30 AM.


Rooms

Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Torre Lucerna Hotel Ensenada, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Deluxe Plus Ocean View 2 Queen beds

2 Queen Beds | Sleeps 4

Deluxe Plus Ocean View 1 King Bed

1 King Bed | Sleeps 2

Superior Mountain View 1 King Bed

1 King Bed | Sleeps 2

Superior Double Room, 2 Queen Beds, Mountain View

2 Queen Beds | Sleeps 4

Guest reviews for Torre Lucerna Hotel Ensenada

Everyone (15) Couples (3) Family (13)
5
Partner Couples

The place was very beautiful and elegant . The service was great and the jucuzzi pool was nice and warm throughout the night .

By on Feb 20, 2023

Review comment responded on Mar 24, 2023

Hello Mr. David, thank you for your comment. We are very pleased that you enjoyed your stay and shared your experience with us.

3
Family

The entrance was nice and the location was convenient. The room was not clean. I found color contact lenses on the floor. Hairs on the bed. The sheets smelled bad. The mattress was in a bad condition. The price was very expensive for what we got. I will never stay in this place.

By on Nov 4, 2022

Review comment responded on Nov 10, 2022

In Lucerna we appreciate your comment, we value each opinion of our guests. In order to improve the Lucerna experience, we look forward to seeing you soon.

1
Family

They didn’t give me my ID back at check in and I had to return to hotel because they would not mail it to me. The restroom toilet would not flush and smelled horrible my entire stay. Would not change my room nor offer any compensation. I would not stay here again. Horrible experience!!

By on Apr 23, 2022

Review comment responded on Apr 26, 2022

Dear guest, we regret the inconvenience, we will pay attention to your comment, to continue providing our guests with the best service. we appreciate your preference

3
Family

By on May 23, 2021

Review comment responded on May 26, 2021

En lucerna valoramos su comentario, gracias por su preferencia.

4
Family Family

Everything perfect except finding hair all over the bed

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Agradecemos su preferencia. En lucerna Su comentario es muy importante.

5
Everyone

By on Mar 19, 2021

Review comment responded on Mar 30, 2021

Gracias por su comentario, En lucerna Valoramos mucho su comentario.

4
Everyone

By on Sep 1, 2020

5
Everyone

By on Feb 27, 2020

5
Everyone

By on Feb 24, 2020

5
Everyone

Mil veces mejor que el hotel viejo coral y marina!

By on Feb 20, 2020

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