Air conditioning was not working. Staff never did anything about it except bring us fans. The check in clerk was extremely rude. And the rooms smelled like sewage.
the coffe machine was not working propertly, besides that, all was great
Clean rooms. Great customer service.
Great staff, excellent
Second time staying never disappointed. Checked in here after a different hotel( which was horrible) so we booked an emergency room which was life saving
I like the hotel and the service thank you I will stay again and tell my friends about the hotel
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Las sábanas, cortina del baño y toallas se miran viejas la cortina de baño estaba rota.
Great location. Great breakfast and 0nly 10 min walk to main strip. Thank you.
It was nice and clean. New and modern. Everyone was very nice and friendly
Located in Carlos Pacheco 4, City Express Ensenada is a leisurely stroll from sights such as Playa Hermosa and State Center for the Arts. This 150-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Ironing boards, desks, and free toiletries are other standard amenities.
At City Express Ensenada, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a conference center, a 24-hour business center, and laundry facilities.
Air conditioning was not working. Staff never did anything about it except bring us fans. The check in clerk was extremely rude. And the rooms smelled like sewage.
the coffe machine was not working propertly, besides that, all was great
Thank you for your preference Javier. I offer you an apology for the problem with the coffee machine. I hope you give us the opportunity to serve you again.
Clean rooms. Great customer service.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Great staff, excellent
Gracias por hospedarse con nosotros. ¡Continuaremos esforzándonos para hacer felices a nuestros huéspedes y apreciamos sus comentarios!
Second time staying never disappointed. Checked in here after a different hotel( which was horrible) so we booked an emergency room which was life saving
At City Express Ensenada we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
Gracias por hospedarse con nosotros. ¡Continuaremos esforzándonos para hacer felices a nuestros huéspedes y apreciamos sus comentarios!
I like the hotel and the service thank you I will stay again and tell my friends about the hotel
At City Express Ensenada we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
Gracias por hospedarse con nosotros. ¡Continuaremos esforzándonos para hacer felices a nuestros huéspedes y apreciamos sus comentarios!
Dear Jose, I offer you an apology for the problems during your stay. We are taking immediate action to fix the unkindness issues and ensure the facility is operational. I hope you can give us the opportunity to serve you again and make up for this experience.