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Aparthotel

Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Outdoor spa tub
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Kayaking
Deluxe Lakefront 1 bedroom | Private kitchen | Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Signature Suite | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
12 Coolgardie Street, Elanora, QLD, 4221
  • Place, The Pines Elanora
    ‪1 min walk‬
  • Place, Currumbin Beach
    ‪4 min drive‬
  • Place, Currumbin Wildlife Sanctuary
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪9 min drive‬

Room options

View all photos for Standard Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Lakefront Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Deluxe Lakefront 1 bedroom | Private kitchen | Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Deluxe Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Lakefront 2 bedroom

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Studio

  • Garden view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Elanora, Bay of Palms is adjacent to The Pines Elanora with other popular attractions like Currumbin Wildlife Sanctuary within a couple of miles (3 km). This 44-room, 3.5-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Pines Elanora - 1 min walk - 0.1 miles
  • Palm Beach Pirate Treasure Island Playground - 15 min walk - 0.9 miles
  • Balter Brewing Company - 17 min walk - 0.9 miles
  • Currumbin Beach - 4 min drive - 1.9 miles
  • Currumbin Wildlife Sanctuary - 4 min drive - 2.6 miles

Getting around

  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 12 min drive

Restaurants

  • ‪Iron & Resin Garage - ‬4 min drive
  • ‪Dune Cafe - ‬2 min drive
  • ‪The Galleon 4223 - ‬2 min drive
  • ‪Supreme Kebabs - ‬5 min walk
  • ‪Balter Brewing Company - ‬4 min drive

About this property

Bay of Palms

Guests of Bay of Palms enjoy an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include a computer station, an arcade/game room, and express check-out.
Each apartment is air-conditioned and features a kitchenette. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a coffee maker, a ceiling fan, and a phone. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Pool gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Bicycle rentals nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Frequently asked questions

Is a free cancellation option available at Bay of Palms?

Bay of Palms offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Bay of Palms?

This aparthotel is situated in Elanora, just steps from The Pines Elanora. You'll also find Palm Beach Pirate Treasure Island Playground and Balter Brewing Company less than a mile away.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does Bay of Palms feature a casino at the property?

No, Bay of Palms doesn't have a casino.

Is there an indoor pool at Bay of Palms?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool is normally open from January until December.

What do couples enjoy most about Bay of Palms?

Amenities that appeal to couples at this lakeside aparthotel include a kitchenette as well as a bar and an outdoor pool.

Are there hot tubs at Bay of Palms?

No, there isn't a spa tub at this aparthotel.

Does Bay of Palms have a restaurant with a breakfast menu?

No, Bay of Palms doesn't have a restaurant that serves breakfast.

Does Bay of Palms allow pets to stay free of charge?

No, pets aren't allowed at Bay of Palms though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from Bay of Palms?

The closest major airport to Bay of Palms is Coolangatta Airport (OOL), which is 4.8 mi away (12 minutes by car).

Can I book a room with a balcony at Bay of Palms?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy lake or garden views.

Bay of Palms Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 271 out of 722 reviews
Rating 8 - Good. 292 out of 722 reviews
Rating 6 - Okay. 99 out of 722 reviews
Rating 4 - Poor. 36 out of 722 reviews
Rating 2 - Terrible. 24 out of 722 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet resort with friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room
Stayed 1 night in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good Air conditioning Could use some comfortable chairs of small couch
Stayed 2 nights in Nov 2025

8/10 Good

john

Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, really friendly staff highly recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New manager great!!
Stayed 4 nights in Nov 2025

6/10 Okay

Joanne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived to check in, someone was parked in the spot allocated to us. When we questioned this, we were told just to park next to them, which was a residents only park. The TV had no signal so we couldn’t watch anything. We tried to hook up the wifi a number of times to watch Netflix and the wifi information wouldn’t work. They left the tiniest tube of shower gel and shampoo for two people for two nights. I used it up in my first shower. They also supplied 1 tiny cake of soap. Went to go and see reception to ask about wifi and for some more shower gel but it was closed. On a positive, it is close to the local shopping centre which is just a small walk across the road. The pool looked very inviting as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Clean & fresh
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

2/10 Terrible

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Cousins

Liked: Cleanliness, property conditions & facilities
Reception staff very friendly and full of good information on things to see and places to go all over the Gold Coast. The premises were clean, tidy, and quieter than expected. We will certainly stay here again!
Stayed 16 nights in Oct 2025

6/10 Okay

Bianca

Liked: Cleanliness, property conditions & facilities
We could hear everything from the room next door so loud and clear : (
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, room comfort
Close to airport, easy walk to beach and handy shops next door!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyn

Liked: Cleanliness
Loved our lake view but the grounds are in need of some care. I’m sure the lovely new managers will look after this but they have a big job on their hands. Would definitely stay there again
Stayed 5 nights in Sep 2025

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, amenities
Conveniently close to shopping and dining, our unit was quiet though unfortunately upstairs which was not so good for us as an older couple. In fairness i had not asked for ground floor when booking. The kitchen area was well equipped though stove quite old and frig freezer full of ice. The bed was very comfortable
Stayed 4 nights in Aug 2025

8/10 Good

ANGELA

Liked: Cleanliness, amenities, property conditions & facilities
Nice property close to shops and transport
Stayed 2 nights in Jul 2025

6/10 Okay

Corrina

Liked: Cleanliness
Disliked: Property conditions & facilities
Many permanent residents, to which the complex seemed tired. Average room, okay emiuncomfortable bed
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
This property has owners of individual units. Furnishings depends on the owner. This unit did not have black out shades and the drapes were holey. This place needs an upgrade.
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, amenities
Great location near waterway canals. TV in room needs updating to smart tv. TV was quite small. We stayed in upstairs unit but for those finding steps difficult should ask for ground floor. The bed was comfortable. Only a small bar fridge in our room. The freezer section was completely full of ice and fridge badly needed defrosting. Overall our 2 night stay was good. Nice swimming pool at location for those that stay in warmer months.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well presented , it was ideal for my needs and thought the plug in hot plate was grate .
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Martin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 10 nights in Jun 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Beck

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Hemadri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dilapidated and dirty property. TV did not work and appropriate number of linens and towel were not provided for the third guest booked .
Stayed 2 nights in Apr 2025

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