Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
Smoke-free property

Apartment Amenities

General

  • Air conditioning 
  • Babysitting or childcare 
  • Supervised childcare/activities 
  • Total number of rooms - 348
  • Number of floors - 3
  • Airport transportation (surcharge) 
  • Phone 
  • Iron/ironing board 
  • In-room safe 
  • Ceiling fan 
  • Washer/dryer 
  • Laundry facilities 
  • In-room climate control (air conditioning) 
  • Smoke-free property 
  • In-room childcare (surcharge) 
  • Children's club 
  • Airport transportation 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Area shuttle (surcharge) 
  • Individually furnished 
  • Individually decorated 
  • Shopping center shuttle (surcharge) 
  • Theme park shuttle (surcharge) 
  • Separate living room 
  • Free self parking 
  • Luggage storage 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Limited housekeeping 

Kitchen

  • Refrigerator 
  • Microwave 
  • Cookware, dishware, and utensils 
  • Kitchen 
  • Dishwasher 
  • Stovetop 
  • Oven 

Dining

  • Restaurant 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Separate dining area 
  • Cooked-to-order breakfast (surcharge) 

Bathrooms

  • Private bathroom 
  • Hair dryer 
  • Second bathroom 
  • Shower/tub combination 

Bedrooms

  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 

Entertainment

  • Arcade/game room 
  • Free WiFi 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 

Suitability

  • Smoke-free property 

Pool/Spa

  • Children's pool 
  • Spa services on site 
  • Full-service spa 
  • Sauna 
  • Number of outdoor pools - 4
  • Number of spa tubs - 4

Recreation

  • Fitness facilities 
  • Golfing nearby 
  • Waterslide 
  • Water park 
  • Outdoor tennis court 
  • Miniature golf on site 
  • Playground on site 
  • Free water park access 

Apartment Policies

Check-in

Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
  • Friday - Saturday: 7 AM - 9 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

Apartment Name

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach

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