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Turtle Beach Resort

4.0 out of 5.0

Recent guest reviews

This wonderful Resort is centrally located in the Gold coast, close to all Theme Parks, Surfers Paradise beach and to the large Shopping Plazas.The facilities are ideally set up for young childrenranging fron A Splash Zone to a quirter kidies pool complex. Tennis, Put Put Golf , Kids activity centre. movie theatre and lap pool finish off the entertainment.The food deck serves a good range of snacks and meals as well as great wood fired pizzas. Enjoy a cool beverage and you are none with the catering! Recommend for families and those who enjoy a central relaxed location on the Gold Coast.

We were a party of 10 4 children and 6 adults became expensive getting around to the theme parks from the resort . The beach is a 10 minuets walk crossing a very busy highway. No grass play area at the resort or playground provided . Pools were lovely clean and safe but you need more at a resort than pools mini golf is in a very strange layout and not possible to use even though we had paid for it . The deck cafe was great good food and family friendly and at a reasonable price .

Lots of activities to keep kids entertained from the waterpark, mini putt putt, tennis court to a mini cinema.. Cafe had great food and service, prices were very good. Coffee was some of the best I’ve ever had.. Rooms were clean and tidy, they have a full kitchen including microwave and dishwasher. Rooms also include a washing machine and dryer..

When we go to Gold Coast we always stay here. Two bedroom apt has ensuit as well. Many swimming pools so we could choose quiet one. Close to the airport and Pacific fair. Full kitchen was very useful because we don't dine out much.

What a great 6 weeks it's been. Awesome time here, great amenities for the whole family. Swimming pool just for the adults was a great idea, plus several for the kiddies too, bbq's close by, with tennis court to use too. The gym was ok if your only here for a short time. My two bedroom apartment was very spacious with large lounge and dining combined. 2 bathrooms (1 ensuite) with washer and dryer in the main, fully contained kitchen with dish washer. Staff were very friendly and prompt and resolved the problem with the dishwasher when it tripping the safety switch. Room servicing ladies were very friendly and did a great job. Overall a great time.

Situated about 2 kms South of Pacific Fair Shopping Centre this large resort complex has many amenities to suit all types of visitors. Swimming & wading pools, cinema, small shop, restaurant, mini golf, & gym just highlight a few. Apartments are large & well-appointed. They include a full kitchen & washing machine/dryer. Tariff is reasonable. Staff are helpful & professional. Off-street, secure parking available. Close to public transport. Highly recommended.

The apartment is comfortable, but they could be a little less stingy about replacing towels, toilet paper and other small amenities - like no shampoo, soap etc in the bathrooms. It is well located and in-house facilities like restaurants and pool are clean and well maintained

We stayed here for 3 nights in early 2017. Clean rooms, good amenities, friendly staff, close to the beach and on-site parking. convenience store was close by. No complaints. A really hassle-free stay.

Stayed for 9 nights in a 2 Bedroom Superior Apartment which was ideal for a family of 4. Kitchen, Lanundry, 2 Bathrooms, Spacious, Pay TV, Air Con, Free Wifi, Free Underground Secure Parking, Safe in Room, 2 Balconies. Perfect & Everything you need at your fingertips. Pools were well maintaned and plenty of pools to choose from. Kids Pools, SplashZone were awesome for kids. The Deck Cafe was brilliant and the staff terrific day & night. Food was always fresh, great variety and well priced. Family of 4 was less than $20 per head including drinks. Coffee was brilliant every morning for $4.50 I'd buy my hot latte. Check in & Check Out was simple. Overall we thoroughly enjoyed our stay and would like to return (on same deal if possible) for 2019.

Well .... Turtle Beach was a bit of a let down! Double check your quotes and your actual booking confirmation (and what they will honour!!!) Also very misleading info in you arrival pack!!! See photo attached... children do not get a FREE 3hr session in the kids club. I suggest triple checking what you want is what you are going to get!!!! We booked well In advance and booked 2 rooms as we were traveling with another family, rooms weren’t close. Lamps in our room were broken, not very good if you have to get up through the night with young children. Apparently the lights in the stairwells are on timers, one flicked off as our friend was coming back to to the bbq area, as she was trying to find her way back to the ground door slipped, grazed all the skin off her knee. Spoke to reception, they just said sorry, you just need to press the light button again. This will only work if you can make your way down in the dark to find it. This place was recommended to us by another family that stayed some time ago, but we personally won’t be back. Kitchen size was good. Kids liked the splash area.

2346 Gold Coast Highway Mermaid Beach QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Putt Putt Golf Mermaid Beach is a short stroll from Turtle Beach Resort, and other popular attractions like Pacific Fair Shopping Centre are within a couple of miles (3 km). This 200-room, 4-star apartment has 4 outdoor pools along with a full-service spa and a water park. The Star Gold Coast and Oasis Shopping Centre are also nearby.


Enjoy a bite to eat at Fresh and Tasty, the apartment's onsite restaurant. You can sip a beverage at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


All 200 individually decorated apartments feature kitchens, 2 bathrooms, and balconies or patios. There's space to spread out with living rooms and dining areas. Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include washers/dryers, ceiling fans, and safes. Limited housekeeping is available.

Property features

Turtle Beach Resort features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free parking, along with an airport shuttle (available on request) for AUD 50 per person one way. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this spa apartment include a children's pool, a fitness center, and 4 spa tubs.

Room options

2 Bedroom Apartment

Queen 1 | Twin 2 | Sleeps 5

Three Bedroom Apartment

Queen 1 | Twin 4 | Sleeps 8

1 Bedroom Superior Apartment

Queen 1 | Sleeps 3

2 Bedroom Superior Apartment

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 1216 reviews