4/10 Poor
Paul Rees
Dec 20, 2025
2 Points:-
I accidentally slightly ripped a bed sheet. I didn't try and hide it but reported it to the manager and was happy to pay for it. However total rip off from the manager when he charged me some $30 for a basic sheet which should have cost some $5 - $10. I paid as didn't want any issues.
Secondly, as VIP hotel I was entitled to a free bottle of spirits. This never happened and I wonder how you manage this so called perk or is it a sales pitch.
So, I was some $40 out of pocket for this stay. Not impressed considering the business I've done with Expedia over the years
Paul Rees
Stayed 2 nights in Dec 2025





















