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Recent guest reviews

Cool building architect, interior design, and view. Nice complimentary breakfast and restaurant food selections. Staff friendly except for one instance which was brought up to the individual. Appreciated the receptive attitude of the individual for constructive suggestion though. Overall, great accommodation choice in Calafate.

Lake view from rooms is fantastic. Just the view of the lake pay the hotel. Breakfast very good. Outside of the city. Hotel staff just OK

If you don't mind being sleeping in a less than clean room, feral dogs sniffing you at the entrance to the hotel and barking during the night, and unexpected charges then this is the place for you! Feral dogs can freely roam on this private property and can be heard directly in front of your hotel window and sniff you as you get out of taxis, etc. There was mold on the carpeting and the carpeting bubbled up in the room and the hallway and is a hazard and can easily be tripped upon. I was charged the 21% IVA even though I completed the requirements of the Ministry of Tourism to avoid paying it because my friend from Belgium had been in the country more than 90 days. The Ministry of Tourism only requires two things to not pay: foreigner in the country less than 90 days (me) and paying with a foreign credit card (me, again). The hotel has a different requirement that all hotel guests in that room be foreigners with less than 90 days in the country - this is not explained on the Orbitz website at all. I addressed these concerns at the hotel and was told to write them down. I was on vacation so needless to say I wasn't interested in writing the extensive list down until now.

There was a stink in the first room... requested a change and had to pay up extra for the change of room ... Bathroom was terriable ! Would not recommend this hotel to any one

My group (3 couples in our 30s) chose to stay at Design Suites because of the high rating on Orbitz and the amazing photos. However, we were sorely disappointed. We liked the modern aesthetic but it's only a thin veneer -- in person, it's clear the materials used are low quality and everything had a sad run-down quality (e.g., women's bathroom off the lobby area had a stall door that wouldn't close because it was hanging off its hinges and had a hole where the handle was supposed to go). The best thing by far about the hotel is the view of the lake. However, having the view means you're far from town. It took us an hour to walk to town (the front desk staff had told us it would be 30-40 min). There are only 2 shuttles to/from town per day (9am and 6pm to town, 11am and 11:30pm to hotel) so you end up having to take taxis back and forth (100-120 pesos each time). It wasn't a terrible experience overall (room was clean and comfortable enough) but it definitely didn't live up to the photos and I wouldn't recommend staying at this hotel to my friends.

Location is amazing best room view ever. Bed and bedding not as good as American hotels but great hotel. Best choice in Calafate.

This hotel says "SUITES" but only 6 rooms are real suites, and even those are small. The "Jr. Suite" rooms would not be considered even Superior Doubles in the US -- "Jr. Suites" ? NO --just boxy rooms with beds and a bath -- would be Ramada/Holiday Inn type in the US. Design is beautiful & impressive -- BUT DO NOT STAY HERE. Food is horrible, breakfast buffet is "sad" and coffee is re-heated each morning, watery. Views are striking BUT DID I MENTION THE ROOMS ARE far from even superior, much less SUITES? We stayed two different times because we had PRE-PAID...but each check-out they TRIED to charge us AGAIN!!! The operation of this (beautiful) hotel should land the owners/managers in Jail; total deception. When I asked about this hotel in town (which is reached by too small Shuttle, which only operates at night hours!!!) everyone laughed and said that Design Suites has the worst reputation among Hotel People in Calafate and is plagued by HUGE staff turnover. Finally -- are you ready? Because we had pre-paid, we had to return for a third night on NY's Eve, on our way back from Chile to fly on NY Day to Ushuaia....they had GIVEN AWAY our room (paid for in September!), and put us up at another hotel -- 35 minutes away on the other side of town -- a better hotel and better service BUT we lost two hours of NYears Eve So, do NOT be deceived by the beautiful pictures...DO NOT EVEN THINK ABOUT STAYING at this gorgeous but HIDEOUSLY RUN hotel...forgot to comment that the elevator was out of service on two of the three pre-paid nights we had booked on the trip. As a lawyer, I plan on filing some sort of complaint with the Argentine government after I catch up from vacation....DO NOT STAY HERE! Rob Thompson, Wash DC.

Nice Hotel with a gorgeous view of the Argentino Lake, and nice designed suites. The hotel itself is well decorated with a lounge atmosphere, but once in your room this is not soundproof... Far from city center and shuttle only available at 7pm.

Design Suites is on the outskirts of Calafate, they do have a shuttle every hour to and back from town. I recommend renting a car in Calafate, so many places to drive to, if you don't you are stuck with tour buses, distances are enormous. The hotel is ultra modern without feeling cold, very nice staff, big breakfast in the morning (ultra weak coffee though). We had dinner there one night, it was good and the dining room at night has a very nice ambiance. When going outside one night to admire the stars, we heard tons of dogs barking in town! I was glad I didn't stay there having to listen to the barking all night. (Calafate is full of dogs running loose all over the place) I would definitely stay at this hotel if I go back to Calafate, and I very much hope I will! We stayed only 3 days and wish we had stayed longer.

Calle 598 Nº 190 El Calafate Santa Cruz

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Macrozona Meseta Cerro Calafate, Design Suites Calafate is within a mile (2 km) of sights such as Lake Argentino and Bahia Redonda. This 60-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a health club.


Dining

Free continental breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 60 rooms feature minibars, laptop-compatible safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries.


Property features

At Design Suites Calafate, guests enjoy an indoor pool, a health club, and a sauna. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 18 per vehicle one-way, as well as an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite (Estepa)

1 Queen Bed | 2 Twin Beds | Sleeps 3

Suite, Lake View

1 Queen Bed | 2 Twin Beds | Sleeps 3

Junior Suite

1 Queen Bed | 2 Twin Beds | Sleeps 3

Standard Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Design Suites Calafate

Everyone (6) Couples (1) Family (2)
4
Everyone

Cool building architect, interior design, and view. Nice complimentary breakfast and restaurant food selections. Staff friendly except for one instance which was brought up to the individual. Appreciated the receptive attitude of the individual for constructive suggestion though. Overall, great accommodation choice in Calafate.

By on Dec 14, 2018

Review comment responded on Dec 17, 2018

I thank you very much for the time and dedication in writing your opinion about your visit to our Hotel. It is a great satisfaction to know that you could enjoy your stay. We hope to receive you again on your next visit to our city. Best regards

5
Everyone

Lake view from rooms is fantastic. Just the view of the lake pay the hotel. Breakfast very good. Outside of the city. Hotel staff just OK

By on Mar 27, 2018

1

questionable cleanliness and poor treatment

Everyone

If you don't mind being sleeping in a less than clean room, feral dogs sniffing you at the entrance to the hotel and barking during the night, and unexpected charges then this is the place for you! Feral dogs can freely roam on this private property and can be heard directly in front of your hotel window and sniff you as you get out of taxis, etc. There was mold on the carpeting and the carpeting bubbled up in the room and the hallway and is a hazard and can easily be tripped upon. I was charged the 21% IVA even though I completed the requirements of the Ministry of Tourism to avoid paying it because my friend from Belgium had been in the country more than 90 days. The Ministry of Tourism only requires two things to not pay: foreigner in the country less than 90 days (me) and paying with a foreign credit card (me, again). The hotel has a different requirement that all hotel guests in that room be foreigners with less than 90 days in the country - this is not explained on the Orbitz website at all. I addressed these concerns at the hotel and was told to write them down. I was on vacation so needless to say I wasn't interested in writing the extensive list down until now.

By , from Chicago, IL on Mar 10, 2018

2

bad experience!

Everyone

There was a stink in the first room... requested a change and had to pay up extra for the change of room ... Bathroom was terriable ! Would not recommend this hotel to any one

By , from C on Jun 24, 2017

2

does not live up to the photos!

Everyone

My group (3 couples in our 30s) chose to stay at Design Suites because of the high rating on Orbitz and the amazing photos. However, we were sorely disappointed. We liked the modern aesthetic but it's only a thin veneer -- in person, it's clear the materials used are low quality and everything had a sad run-down quality (e.g., women's bathroom off the lobby area had a stall door that wouldn't close because it was hanging off its hinges and had a hole where the handle was supposed to go). The best thing by far about the hotel is the view of the lake. However, having the view means you're far from town. It took us an hour to walk to town (the front desk staff had told us it would be 30-40 min). There are only 2 shuttles to/from town per day (9am and 6pm to town, 11am and 11:30pm to hotel) so you end up having to take taxis back and forth (100-120 pesos each time). It wasn't a terrible experience overall (room was clean and comfortable enough) but it definitely didn't live up to the photos and I wouldn't recommend staying at this hotel to my friends.

By , from San Francisco, CA on Apr 11, 2017

5

great hotel in calafate

Everyone

Location is amazing best room view ever. Bed and bedding not as good as American hotels but great hotel. Best choice in Calafate.

By on Mar 10, 2017

1

do not stay at this place

Family

This hotel says "SUITES" but only 6 rooms are real suites, and even those are small. The "Jr. Suite" rooms would not be considered even Superior Doubles in the US -- "Jr. Suites" ? NO --just boxy rooms with beds and a bath -- would be Ramada/Holiday Inn type in the US. Design is beautiful & impressive -- BUT DO NOT STAY HERE. Food is horrible, breakfast buffet is "sad" and coffee is re-heated each morning, watery. Views are striking BUT DID I MENTION THE ROOMS ARE far from even superior, much less SUITES? We stayed two different times because we had PRE-PAID...but each check-out they TRIED to charge us AGAIN!!! The operation of this (beautiful) hotel should land the owners/managers in Jail; total deception. When I asked about this hotel in town (which is reached by too small Shuttle, which only operates at night hours!!!) everyone laughed and said that Design Suites has the worst reputation among Hotel People in Calafate and is plagued by HUGE staff turnover. Finally -- are you ready? Because we had pre-paid, we had to return for a third night on NY's Eve, on our way back from Chile to fly on NY Day to Ushuaia....they had GIVEN AWAY our room (paid for in September!), and put us up at another hotel -- 35 minutes away on the other side of town -- a better hotel and better service BUT we lost two hours of NYears Eve So, do NOT be deceived by the beautiful pictures...DO NOT EVEN THINK ABOUT STAYING at this gorgeous but HIDEOUSLY RUN hotel...forgot to comment that the elevator was out of service on two of the three pre-paid nights we had booked on the trip. As a lawyer, I plan on filing some sort of complaint with the Argentine government after I catch up from vacation....DO NOT STAY HERE! Rob Thompson, Wash DC.

By on Jan 7, 2011

3

design suites calafate

Couples

Nice Hotel with a gorgeous view of the Argentino Lake, and nice designed suites. The hotel itself is well decorated with a lounge atmosphere, but once in your room this is not soundproof... Far from city center and shuttle only available at 7pm.

By on Jan 3, 2011

4

great experience!!

Family

Design Suites is on the outskirts of Calafate, they do have a shuttle every hour to and back from town. I recommend renting a car in Calafate, so many places to drive to, if you don't you are stuck with tour buses, distances are enormous. The hotel is ultra modern without feeling cold, very nice staff, big breakfast in the morning (ultra weak coffee though). We had dinner there one night, it was good and the dining room at night has a very nice ambiance. When going outside one night to admire the stars, we heard tons of dogs barking in town! I was glad I didn't stay there having to listen to the barking all night. (Calafate is full of dogs running loose all over the place) I would definitely stay at this hotel if I go back to Calafate, and I very much hope I will! We stayed only 3 days and wish we had stayed longer.

By on Mar 27, 2010

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