This was a very out of character experience for this location amenity wise. The pool was closed, which my kid really looked forward to, and the grab and go option for breakfast that the hotel was lacking. Milks were frozen, which made it difficult to eat the cereal that was set out (and a microwaved milk does NOT taste like real milk). Also the coffee was out, and pretty much stayed that way after periodically checking back to see if it was refilled. Outside of that, the room was clean and great, staff was very friendly, and properly grounds were kept up. I completely understand reducing amenities to comply with newer policies related to COVID, I really do. Those policies can definitely reduce the amenities/. however, I felt that with this stay, more could have been done, such as a full Breakfast with a reduced capacity in the dining room and the pool area, or policing the area a bit more.
It was inconvenient that my door had to keep being charged in order for me to get into my room.
I travel south once a month, and Hampton inn has been the best option for me compared to other places.
My room was very clean and well appointed, my only complaints are it took 20 minutes get logged onto WiFi do to clerk error and there were NO lights in the parking lot after dark, very scary for the elderly in this day and age!!
Was only there one night but saw several staff who were very helpful and also gave us late check out. Morning breakfast was great and eating place very clean.
Everyone we encountered were super nice and the breakfast was great.
The pool was a bit cold. And our room shower was not working correctly, It was extremely hot and was very hard to adjust the temp of the water. Also, king beds should have kind pillows. But very clean and staff is friendly.
All of the Charleston hotels were booked, but we took this since it's still close and was well reviewed very nice, recently-built (or remodeled), and outstanding comfort, decor in-room. We basically just slept there, but from the outside & I'm betting inside too, it appears to be nicer than any of the choices within Charleston. We will stay here again.
One night stay while visiting EIU. Very pleased overall.
I was viewing other hotels n motels online and booked one at another place but couldn't take my mind off of the way the room looked here at the Hampton Inn, and when I got here I felt so comfortable and peaceful i found myself feeling very sad and almost upset that I had to leave. The whole Decor of the room and the comfort of the bed was everything I wanted. Thank You and I will be Back here again real Soon.
Stayed here during the IHSA State Badminton Finals. Everything was fine except I wished we had a fridge/microwave in our room.
Everything was great. A bit far from the campus when driving back and forth to visit our son.
I spend a lot of time in the area and this is the best it has to offer. Clean, friendly staff, and good location.
room is spacious, CLEAN and the staff is friendly and helpful. Love that they have a bin of pool toys for the kids to use while swimming. Breakfast/lounge area is beautiful and welcoming. Easy access from the highway, and plenty of nearby restaurants.
Very nice, friendly staff, clean room, close to restaurants
Everything was clean and new--decor was very nice, with an understated up scale look to the room, which was very well kept. Staff was friendly and helpful, and the breakfast was the usual waffle, eggs, ham, fried potatoes (salsa offered for those--very good) and the cold cereals, yogurt, etc. The best part? The pool water was perfect! We were traveling with a 3 year old who loves to be in the water and this time there were no blue lips--getting into the pool was almost like stepping into a nice, luke warm bath, which made the experience perfect. It may be a minor thing, but if the 3 year old is happy, we're all happy! It was a family visit so we didn't do anything locally, but had a most comfortable stay at a reasonable price, with a warm pool--very nice. Dining note: If you're in Charleston, IL, right down the road, visit What's Cookin' downtown for lunch and try the strawberry bread and the patty melt--they were great!
The bathroom needs a fan, after one person showers you can't use the mirrors, much less after 3 people shower. The carpet also felt damp all the time which is probably from the bathroom.
We once again stayed here and had a wonderful relaxing visit, complete with waffles. The only thing that would make it better would be if the hotel were located in Charleston where my daughter and her family live. But it is worth the drive, anyway. So comfortable, clean, peaceful. It was great!
Located within 2 miles (3 km) of Mattoon Peterson Park, Hampton Inn Mattoon places you within a few miles (5 km) of Mattoon City Hall. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
Hampton Inn Mattoon's 61 rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are other standard amenities.
At Hampton Inn Mattoon, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
This was a very out of character experience for this location amenity wise. The pool was closed, which my kid really looked forward to, and the grab and go option for breakfast that the hotel was lacking. Milks were frozen, which made it difficult to eat the cereal that was set out (and a microwaved milk does NOT taste like real milk). Also the coffee was out, and pretty much stayed that way after periodically checking back to see if it was refilled. Outside of that, the room was clean and great, staff was very friendly, and properly grounds were kept up. I completely understand reducing amenities to comply with newer policies related to COVID, I really do. Those policies can definitely reduce the amenities/. however, I felt that with this stay, more could have been done, such as a full Breakfast with a reduced capacity in the dining room and the pool area, or policing the area a bit more.
It was inconvenient that my door had to keep being charged in order for me to get into my room.
I travel south once a month, and Hampton inn has been the best option for me compared to other places.
My room was very clean and well appointed, my only complaints are it took 20 minutes get logged onto WiFi do to clerk error and there were NO lights in the parking lot after dark, very scary for the elderly in this day and age!!
Was only there one night but saw several staff who were very helpful and also gave us late check out. Morning breakfast was great and eating place very clean.
Everyone we encountered were super nice and the breakfast was great.
The pool was a bit cold. And our room shower was not working correctly, It was extremely hot and was very hard to adjust the temp of the water. Also, king beds should have kind pillows. But very clean and staff is friendly.
All of the Charleston hotels were booked, but we took this since it's still close and was well reviewed very nice, recently-built (or remodeled), and outstanding comfort, decor in-room. We basically just slept there, but from the outside & I'm betting inside too, it appears to be nicer than any of the choices within Charleston. We will stay here again.
