Norton House Hotel & Spa4.0 out of 5.0
Recent guest reviews
Nice rooms and setting for this good quality conference centre, come hotel, with an old stately home hidden amongst the added buildings. Excellent fitness centre and pool and good - but pricey - food and drink for the captive clientele. Helpful and friendly staff and surprisingly quiet given its close proximity to Edinburgh Airport.
We arrived on Sunday afternoon (booked) for a light lunch and to discuss some business. The restaurant is very nicely appointed, welcoming and comfortable. The menu was very good with a balanced cross section of choices to suit most palettes and pockets. I went for a very hearty caesars salad with perfect soft boiled eggs and a delightful chicken and jou' main course. Staff were friendly attentive and relaxed (but very professional) in their approach. Thoroughly recommend this and a stone's throw' from the airport.
Great food & drinks, beautiful surroundings, decent sized/ quite rooms, clean and well appointed spa. Also there is little to no noise from the airport. They do need a better floor plan or signs for how to get around though!
We didn't travel far for a wee night away with friends and really didn't know what to expect. We were absolutely delighted with the quality of the Hotel, Rooms, Food and Spa and the whole experience was made by the exceptional staff, who could not have been more attentive, polite, cheery and knowledgeable. We will certainly return.
Really can’t fault it. There is the small issue of the maze type bedroom system. I couldn’t find the breakfast room first morning, so asked a staff member, who couldn’t find it either. We did actually get there before lunch and on reflection it was a bit of a laughable Monty Python skit. All staff are lovely. Room perfect, clean, large, very comfortable. Perfectly appointed Just ordered room service as alone ( other than breakfast in brasserie) but both nights my choice of supper was honestly outstanding. Coffee at breakfast could me a bit stronger but they happily replaced it with an Americano for me. Perfect for airport. Just perfect.
My wife and I stayed overnight on a 5pm deal in the Junior Suite with 3 course meal in the brasserie. Would definitively recommend staying in the junior suite it is worth the extra expense, two levels, bedroom on the lower, living/sitting area above with bathrooms on both levels,TV's and fridges also on each level. The meal was very good, breakfast was great, brought to our room. Once again an excellent stay at Norton House.
This was our 2nd visit to Norton house (last visit around 12 years ago). Lots of things have changed, the hotel for starters is much bigger and has the addition of the spa...in itself a great addition. However, the original charm and character is lost in the newer rooms although still nicely appointed. The notable difference is the weekend popularity as a wedding venue...seems to hold up to two weddings...which if you are going for a weekend escape/retreat may affect your plans to relax. We could hear music on both nights stay...this seemed to finish around midnight, again if you are coming here for a retreat, or want an early nights sleep it may be an issue. Equally we could definitely hear planes (it’s close to the airport). We stayed in an executive room, which was generally nice...I preferred the more traditional room when we stayed last time around. The exec rooms all seem to have a balcony...which overlook the car park? Not sure who thought this would be a good idea, it’s a terrible view (full of cars from the wedding guests!). The spa was nice, although very busy on the weekend with hotel guests, gym members and spa day guests. Not an awful lot of seating in the spa, and no showers around the pool to shower off after sauna, steam room etc (the experience shower didn’t appear to work).... It’s 20 mins from Edinburgh centre and Waverley. You can get tram or train....however you need to get a taxi the Edinburgh gateway from the hotel (around £7 ) and then train is around £3.50 return....so it’s not bad but you need to be prepared to spend on transport if you wish to leave the hotel (and don’t have a car). I’ve left a separate review on the restaurant.... I may return in another 10 years, but not in a hurry...shame as we had fond memories of this once hidden gem.
Stayed here for my companies sales managers conference and could not speak highly enough of my stay. Room was great and food superb. Staff were all extremely attentive and switched on to customers needs all a credit to the manager who seemed to have everyone working very well for him.
Came here a few times. Recently for anniversary meal. Really nice food. It is a bit pricey but you do get good service in a nice environment. Decent portion sizes, not a huge choice that you may get elsewhere but you'll be able to get something you like.
Attended a wedding at Norton House and stayed overnight. The hotel is situated in beautiful grounds and has a very good spa . The indoor swimming pool looked to be a good size as well. Staff were all friendly and helpful. We were in a classic room which was nicely decorated and had all the usual amenities. Wedding reception was held in the garden room and the only issue was that the bar area had nothing like enough seats. This will only be an issue in colder months or in the rain as there were many tables and chairs outside. Breakfast was a let down. Although there looked to be enough waiting staff tables were not cleared of dirty dishes and the ordered coffee and tea were a long time coming. Pancakes were ordered for breakfast and after 15 mins or so I asked if they were ready. A lovely waitress checked for me and a red hot plate with 3 small pancakes was brought to us. I think they must have been forgotten about. The buffet cooked breakfast was not up to par. The restaurant was busy but the kitchens didn’t keep up with replenishing the food. I like to think that we hit a bad day. All other food we ate during our stay was very good. It is a lovely classic hotel. Would love to stay again.
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Norton House Hotel & Spa places you 2 mi (3.3 km) from Royal Highland Centre. This 83-room, 4-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool. It's near the airport and also close to Gyle Shopping Centre and Heriot Watt University.
Free full breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.
All of Norton House Hotel & Spa's 83 individually decorated rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Free bottled water, safes, and ironing boards are other standard amenities.
At Norton House Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a health club. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 1491 reviews