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Recent guest reviews

The room, facilities, and folks at the front desk were all incredible. The location was fantastic and my son loved the pool. The room was clean, had a lovely view, and I felt like we received a lot for a very reasonable cost. My only negative experience was the service at breakfast in the hotel restaurant. I waited 35 minutes with my son to get acknowledged by the server who waved at me dismissively several times while waiting on 6 different tables seated after us before coming over and rudely stating "what do you want" and nothing else not to mention I asked for coffee and got tea. Not surprisingly, I couldn't get her to come back over to correct it. The food arrived quickly after the order was finally placed and was great but by the time I had it my 6-year-old was over waiting and I had to inhale what I could quickly and leave. If I hadn't pre-paid I would have left. It's a real shame because everyone else I encountered in the hotel was very helpful and kind, particularly the folks at the front desk and those working in the restaurant at dinner the night before (which was why I decided we would do breakfast the next day). Overall. however, I highly recommend but would caution the breakfast unless you have lots of time to spare. To be fair, I suspect this woman was the exception among a mostly courteous and professional staff.

Everything wa perfect except for some mildew in a shower. Staff was professional and authentically friendly. Thanks

Good location. Modern rooms. Very friendly staff.

the location of the hotel in Edinburgh and the location of the room gave us stunning views of the castle. Simply the best hotel view of anything I have ever experienced.

It was in an excellent location. Plenty was available within walking distance. Staff was courteous and helpful.

Awesome location; helpful front desk staff. Our room was quite nice, with sufficient space, and comfortable bed. We had a safe which is great. Also great shower, but oddly the bathroom had almost zero counter space, making it tricky to lay things out that you need. Also, no ventilation fan in the bathroom. The wi-fi was not reliable, and downright broken for half of our stay. Also, rooms were hot for us, with only option for cool air was to open our balcony door to the busy street, and no screens.

Excellent location and easy access to many areas of interest. Staff was excellent! Would definitely stay here again.

Close to shopping and restaurant; right across the way from the Edinburgh Castle. Staff was helpful and kind. Dragging your luggage up several stairs isn’t ideal and the shower set up needs modifying; leaked all over the bathroom floor w/every shower. Sign on the bathroom door asks that you wipe your feet before leaving the bathroom. I felt compelled to leave another note suggesting they fix the shower set up to resolve their concern.

The staff is wonderful and the room was more than we expected. Traveling with a baby can be tough and they went up and beyond to help us out. I’d love to come back again!

Highly recomend. Great location as well. Classy hotel at reasonable rate. Would definately stay again

nice part of town, cute hotel. Highly recommended!!

Excellent location and really pretty quiet given the festival going on outside. More room to room noise then outdoor noise. While expensive we did feel like we had plenty of room and amenities and we were able to walk everywhere we wanted to visit. Also we could see the fireworks over the castle from the Tatoo every night out our window! Excellent pictures!

31-35 Grassmarket Edinburgh Scotland

Hotel highlights

  • Walking distance to Grassmarket and Royal Mile
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Old Town Edinburgh, Apex Grassmarket Hotel is adjacent to Grassmarket and within a 5-minute walk of other popular sights like Royal Mile. This 4-star hotel has 169 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All 169 rooms provide electric kettles, safes, and ironing boards. Guests can expect free WiFi and 42-inch LCD TVs. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Apex Grassmarket Hotel have access to an indoor pool, a fitness center, and a sauna. Self parking is offered for GBP 12 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Castle View Deluxe Room with Balcony

1 King Bed | Sleeps 2

City Twin Room

2 Queen Beds | Sleeps 2

City Double Room

1 Double Bed | Sleeps 2

Castle View Superior Room

1 Queen Bed | Sleeps 2

Guest reviews for Apex Grassmarket Hotel

Everyone (7) Couples (4) Family (4)
5
Family with small children

The room, facilities, and folks at the front desk were all incredible. The location was fantastic and my son loved the pool. The room was clean, had a lovely view, and I felt like we received a lot for a very reasonable cost. My only negative experience was the service at breakfast in the hotel restaurant. I waited 35 minutes with my son to get acknowledged by the server who waved at me dismissively several times while waiting on 6 different tables seated after us before coming over and rudely stating "what do you want" and nothing else not to mention I asked for coffee and got tea. Not surprisingly, I couldn't get her to come back over to correct it. The food arrived quickly after the order was finally placed and was great but by the time I had it my 6-year-old was over waiting and I had to inhale what I could quickly and leave. If I hadn't pre-paid I would have left. It's a real shame because everyone else I encountered in the hotel was very helpful and kind, particularly the folks at the front desk and those working in the restaurant at dinner the night before (which was why I decided we would do breakfast the next day). Overall. however, I highly recommend but would caution the breakfast unless you have lots of time to spare. To be fair, I suspect this woman was the exception among a mostly courteous and professional staff.

By on Jan 30, 2020

Review comment responded on Jan 31, 2020

Dear Guest, we sincerely apologise for the standard of service during your breakfast at the hotel. This is certainly not our usual standard and appreciate the feedback so that we can discuss with the management team and improve for the future. I am happy to hear that you did enjoy the hotel overall and our friendly staff and do hope to welcome you back again in the future. Kind Regards Fiona, Front Office Manager

5
Family

Everything wa perfect except for some mildew in a shower. Staff was professional and authentically friendly. Thanks

By on Oct 22, 2019

Review comment responded on Oct 26, 2019

Hi Nic, Thanks for your feedback. Firstly, please accept my apologies regarding the standard of your bathroom, I have passed this to maintenance as certainly this is not the standard you should experience. However it is great to hear our staff were so helpful and you enjoyed your time in Edinburgh. Thank you Craig Tidy Assistant Front Office Manager

5
Everyone

By on Oct 6, 2019

Review comment responded on Oct 11, 2019

Dear Sir/Madame Thank you very much for your 5* review, we really appreciate such lovely feedback and we do hope to welcome you again sometime soon. Many thanks Craig Tidy Assistant Front Office Manager

5
Partner Couples

Good location. Modern rooms. Very friendly staff.

By on Oct 1, 2019

Review comment responded on Oct 2, 2019

Thank you for the 5 out of 5 positive review of your stay. We hope to see you again soon. Kind Regards Fiona Front Office Manager

5
Family Family

the location of the hotel in Edinburgh and the location of the room gave us stunning views of the castle. Simply the best hotel view of anything I have ever experienced.

By on Aug 21, 2019

Review comment responded on Sep 24, 2019

Dear Sir/Madame, It certainly is a great view. We are glad you enjoyed your stay, and thank you for the feedback! Kind regards, Kirsty Shaw Front Office Shift Leader

5
Everyone

By on Aug 13, 2019

5
Partner Couples

It was in an excellent location. Plenty was available within walking distance. Staff was courteous and helpful.

By on Jul 29, 2019

4
Partner Couples

Awesome location; helpful front desk staff. Our room was quite nice, with sufficient space, and comfortable bed. We had a safe which is great. Also great shower, but oddly the bathroom had almost zero counter space, making it tricky to lay things out that you need. Also, no ventilation fan in the bathroom. The wi-fi was not reliable, and downright broken for half of our stay. Also, rooms were hot for us, with only option for cool air was to open our balcony door to the busy street, and no screens.

By on Jun 1, 2019

5
Family

Excellent location and easy access to many areas of interest. Staff was excellent! Would definitely stay here again.

By on May 26, 2019

4
Partner Couples

Close to shopping and restaurant; right across the way from the Edinburgh Castle. Staff was helpful and kind. Dragging your luggage up several stairs isn’t ideal and the shower set up needs modifying; leaked all over the bathroom floor w/every shower. Sign on the bathroom door asks that you wipe your feet before leaving the bathroom. I felt compelled to leave another note suggesting they fix the shower set up to resolve their concern.

By on Mar 25, 2019

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